The Impact of WebRTC on Communications Services

The Impact of WebRTC on Communications Services

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WEBRTC OFFERS USERS THE ABILITY TO

conduct real-time peer-to-peer voice and video communications

It’s a convenient way to integrate communications services in a browser-based

environment and the

POTENTIAL IN IT IS HUGE

4.7 BILLION MOBILE WEBRTC DEVICESare expected to be in the hands of users by 2018,

according to ABI Research.

Today, WebRTC is still a work in progress�EXW�LW�RHUV�D

NUMBER OF ADVANTAGES to enterprises and business owners

DIRECT CUSTOMER INTERACTIONS

WEBRTC ALLOWS businesses to include

click-to-call capabilities on their websites without the need

to invest in multiple trunks.

BROWSER-BASED MEETINGS

WITH WEBRTC, business with multiple sites and a mobile workforce can host internal meetings

using a Web browser instead of an installed collaboration tool.

NO MORE PLUG-INS

WEBRTC ELIMINATESthe need to download plug-ins making it

quicker to begin and manage a voice or video conference.

Google Chrome and Mozilla Firefox currently support WebRTC, but Internet Explorer and

Safari have yet to adopt it.

As we explore the potential of WebRTC and the technology

BECOMES MORE MATURE, here are 4 things to think

about for the future:

4 THINGS FOR THE FUTURE

WebRTC, VoIP and Cloud Communications are complementary and growing the communications pie

1

WebRTC delivered via SIP Trunking, common session control and open

application support will drive cost-savings

2

Any service that creates cost-savings, QHZ�HɝFLHQF\ and a seamless user

experience is a great opportunity for communications service providers

3

Innovations like WebRTC are making communications services even more dynamic, pervasive and accessible

than ever before

4

If you’d like to discuss the

FUTURE OF WEBRTC or communications services,

let us know.

WE ARE HERE TO OFFER our partners the services, expertise

and advice they need to transform their businesses and ensure their success

with cloud communications.

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