The 5 human factors of enterprise collaboration

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There are several important points to consider when designing and implementing effective collaboration strategies. In this session, we will cover the value of Enterprise Social in creating a highly efficient, collaborative environment that will drive adoption and sustainability for your organization. Join Shawn Beeson, Solutions Engineer of NewsGator, as he discusses how to minimize the barriers to entry for your users, and provides insight into techniques and tools to enable your users to collaborate and become more productive in a more natural and human-centric way. -

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The Future

of Work

Make Social Real

Building the

Social Workplace

succeed

We Make Social Real

#1Social

business

solutions in

the

Microsoft

ecosystem

Million

paid

enterprise

users

100%Enterprise

Human Centric

SharePoint ✓SAP ✓

Salesforce ✓Dynamics ✓

Azure ✓

4.5

Trustedby the

fortune 500

Building Solutions

Understanding

The

Future of

Work

About Me

• MCPD – SharePoint 2010

• MCPD – ASP.NET

• MCITP – SharePoint 2010

• MCTS – MOSS/WSS 2007

• VTSP - Microsoft

• Certified Scrum Master• SharePoint Guidance (V2 & V3)

http://Microsoft.com/spg

Shawn P. BeesonSr. Solutions Engineer / Evangelist

NewsGator Technologies

Denver, CO

Make Social Real!

@SharePointShawn / @NewsGator

http://www.linkedin.com/in/shawnbeeson

shawn.beeson@gmail.com

http://www.youtube.com/user/NewsGatorTV

#ESN; #SocBiz; #SPLF13; #SharePoint; #NewsGator; #FutureOfWork; #MakeWorkBetter

SharePoint Server

Feature Functionality

Search

Records Management

Portals

Info. Management

Sites

Team Sites Wiki SitesMeeting SitesPublishing Sites Idea Stream Community Video Stream [others]

Active Directory Exchange Server

SharePoint Service Applications

User Profiles Managed Metadata Search (FAST/Ent.)

SharePoint Server Object Model SharePoint CSOM / Web Services

Users Permissions Org. Structure Email Calendar Tasks

[others] Video SocialEnrich News

Lync

Presence

Governance &

ComplianceAnalytics & Reporting

Badging & Recognition

Ideation

Knowledge Capture

Find Experts

Questions & Answers

Social Networking

Client / User Access External Systems

Linkedin

SAP

Yammer

SalesForce

PeopleSoft

RSS

Dynamics

Twitter

Andriod

Outlook

iOS

Lync

Blackberry

Browser

Windows 8

Desktop

Windows

Phone 8

Policies

Social Learning

Video Streaming &

Encoding

Video Learning

Scenarios

Doc. Management

Content Management

Workflows

Collaboration

Office Integration

BI/Analytics

Forms

SP Extranet

Exchange

Server

NewsGator Web Services

Microblogging

Activity Streams

User Profiles

Communities & Groups

Search

Administration

Questions & Answers

Badging & Recognition

Ideation / Innovation

Knowledge Management

Governance & Compliance

Videos

Reporting & Analytics Corporate Communications

Reach

User Adoption

Integration & Extensibility

Change Management

Community Management

Human Centricity

Pro

du

ctiv

ity4

Network

of Hands

Time4

200%

100%

1000x

57%Source: Wikipedia Picture: http://cdn.dipity.com/uploads/events/0d0b99683f11b6b948e718eaa371eefa_1M.png

Pro

du

ctiv

ity4

Time4

Network

of MindsNetwork

of Hands

1.29

0.8%

6.27

0.6%Source: Booz & Company:

Maximizing the Impact of Digitization *with 10% increased digitization

Pro

du

ctiv

ity4

Time4

Network

of MindsNetwork

of Hands

Network

of Hearts

5.3%6.4%

7.7%

11.3%

Opposable Thumbs, Brains and Hearts

Source: “The Rise of the networked

enterprise: Web 2.0 finds its

payday”, McKinsey & Company

What If we

Get Sued?

What if Someone

Posts Something

Inappropriate?

What If Something

private is shared

publicly?

How will we prove

ROI?

What if employees

are wasting time?

It will be too

disruptive

We are a

Regulated

Industry

We have an Older

Workforce, they

wont get it…

How Will this

Solve My Real

Business

Problems?

Create a Detailed “What If” Plan

Ensure Governance & Compliance Capabilities

Make A Business Case

Leverage Relationships Do the Industry Research

Focus on ROI and Revenue

Enable Leadership

Address a Business Problem First Reporting & Analytics

Start Small Ensure Auditability

What is a

#Hashtag

Who should

I Colleague?

What

communities

do I follow?

What is

@Targeting?

Where do I find

that community

again?

Where should I

store this

document?

Will search

really return

what I am

looking for?

How can I

find an Expert

in [Topic]?

What if I’m not

monitoring My

Stream?

How do I

reduce all

this noise?

Is this a

Dumb

Question?

What will

people think of

my answer?

Did I

Hashtag the

right words?

Should I

colleague

the CEO?

“On the Fly” Learning

Provide Real Time Recommendations

Intelligent Streams & Filtering

Encourage Executive Participation

Drive Behaviors

Leverage Network Intelligence

Reward & Recognize

Work From Anywhere, Anytime

“Real” Community Managers

User Configured Notifications One Place to Work

200%engaged employees are

more innovative

Human

Centricity!

69%would work harder, if they

were better recognized

41%with less sick days

cite that recognition is the

main motivating factor

78%

20-25%productivity increases if

the enterprise becomes

fully networked enterprise

70% of our time

Collaborating

other

Time each week spent by knowledge

workers writing e-mails, searching for

information, and collaborating internally.

28 Hours

(The Social Economy, July 2012, McKinsey Global Institute)

“As the population of anytime, anywhere information workers grows, so does the need to support more devices and mobilize more business applications that employees use to do their jobs.”

Forrester, Mobile Engagement Demands Process Transformation, 2/2013

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