Social media & the courts 2011

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Getting SocialGetting SocialSocial media in the Courtroom

Laura Click, Public Information Officer

Tennessee Supreme Court

What is social media?What is social media?

Internet applications used to

communicate & interact

Social media is…

Why is social media important?

Social networking is now the most popular online activity for Americans…

It’s now ahead of e-mail

Nielsen, August 2010

Why is social media important?

>More than 800 million people use Facebook, which is

greater than the entire North American population.

Facebook, October 2011

Why is social media important?

There are more than 185 million blogs worldwide,

>but only 10,000 newspapers worldwide.

Why is social media important?

>Twitter has more than 100 million active users,

which is more than the populations of California, Texas and New York combined.

Why is social media important?

45 hours of video is uploaded on YouTube EVERY minute

YouTube, October 2011

Meanwhile…

U.S. Newspaper circulation is down nearly 9 percent since last year

Audit Bureau of Circulations, New York Times, April 2010

Why should courts care?Why should courts care?

PEOPLE ARE TALKING ABOUT YOU

ONLINE!

Attorneys are talking about you…

Reporters are talking about you…Reporters are talking about you…

Reporters are Reporters are talking about your trials..talking about your trials..

People are talking about your trials…

People are talking about your trials…

Why should courts engage Why should courts engage in social media?in social media?

• Media monitoring

• Media relations

• Brand preservation

• Transparency

• Education

• Awareness

• Access

• Crisis Communication

Why Government Should Why Government Should Participate in Social MediaParticipate in Social Media

• @JGoldsborough Help people better understand their story, the issues and get answers to the many questions that are out there.

• @cassie_holman Important for gov’t organizations to be reachable. Govt can use SM like any business would. Inform, connect, converse, listen, crisis communication.

How would the media like the How would the media like the courts to use Twitter?courts to use Twitter?

• @christnemaddela: (twitter is a) great way to build sources, get ideas, stay in contact instantly

Courts on TwitterCourts on Twitter

• California Courts: @CalCourts

• DC Courts: @DCCourtsInfo

• Florida Courts: @FLCourts

• Fulton Superior Court: @FultonCourtInfo

• Illinois Courts: @illinoiscourts

• Indiana Courts: @incourts

• Michigan Courts: @CourtInfo

• New Jersey Courts: @njcourts

• New Hampshire Courts: @NHCourts

• Pennsylvania Courts: @PACourts

• Philadelphia Courts: @PhilaCourts

• Tennessee Courts: @TNCourts

Courts on FacebookCourts on Facebook

• New Jersey Courts• Clark County Courts

(Las Vegas)• Orange County

Clerk of Courts• Superior Court of

Fulton County

Courts on YouTubeCourts on YouTube

• Indiana Supreme Court

• New Jersey Courts

Ways to Use Social MediaWays to Use Social Media

• Distribute press releases • Share reminders about scheduling (i.e. start

times, recess, etc.)• Post links to case materials, opinions & resources• Post dockets• Courtroom updates• Answer questions• Share educational videos about the courts• Post photos of judges, events, courthouses, etc.

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