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Presentation given to students at Royal Institute of Technology
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© 2010 IBM Corporation
Smarter PlanetDriving prosperity through insight and integration
Andreas Lundgren
Manager of IBM Society Engagement Programs
Mobile: 070-7931458
Email: andreas.lundgren@se.ibm.com
© 2010 IBM Corporation
IBM – hundred years of experience
� 427 000 IBMers
� Transformed to a services
company
�Our R&D Budget
� 5 Nobel prizes
�Most patents for 19 years
� 84 years in Sweden
© 2010 IBM Corporation
Smarter planet is about a continuingtransformation enabled by some importanttechnology and societal changes:
Instrumented
We can measure, sense and see the
condition of practically everything.
Interconnected
People, systems and objects can
communicate and interact with each other
in entirely new ways.
Intelligent
We can analyse and derive insight from larger and more
diverse sources of information, to predict and respond better to change.
© 2010 IBM Corporation
© 2010 IBM Corporation
We are experiencing the reality of global integration.
The world is connected
ECONOMICALLY.
SOCIALLY.
TECHNICALLY.
A series of shocks:
Plus rapidly evolving and ongoing significant trends:
Climate change Energy geopolitics Global supply chains
Financial Crisis
Changing demographics Empowered consumers and citizens
Impact of technology
© 2010 IBM Corporation
The city is a microcosm of the major challenges and opportunities facing the planet today—intensified and accelerated. Here, all man-made systems come together and interact with one another.
Public Safety
Government
Services
Education
Healthcare
Transportation
Energy and
Utilities
Telecommunications
© 2010 IBM Corporation
Water
Municipalities lose as muchas 20% of their
water through leaks.
A blackout in the Northeast of the US affected over 55
million people.
Transport Energy
Aging infrastructure requires city action
A major traffic jam in China caused gridlock for 60 miles
and lasted ten days
© 2010 IBM Corporation
Increased revenue gaps inhibit action
Source: Research Brief on America’s Cities, National League of Cities, Sept, 2009
© 2010 IBM Corporation
Challenges
� Population Growth
� Aging infrastructure
� Declining tax revenue
Opportunities
� Economic Development
� Quality of Life
� Sustainability
Public Safety
Government
Administration
Education
Healthcare
Transportation
Energy and
Utilities
Social Services
Addressing priorities through a systems approach
© 2010 IBM Corporation
Technology can help increase prosperity
Turning Information
into Insight
Integrating systems to
deliver outcomes
© 2010 IBM Corporation1111
Camera phones in
existence able to
document accidents,
damage, and crimes
1 billionRFID tags
embedded into our
world and across
entire ecosystems
30 billionOf new automobiles will
contain event data
recorders collecting
travel information
85%
Instrumented Interconnected Intelligent
We can collect information from almost everything
© 2010 IBM Corporation1212
Or one quadrillion
operations per second
can be calculated
1 petaflopOf new information
generated every day and
can now be managed
15 petabytesOf granularity for weather
prediction can be modeled
and measured
1 square kilometer
Interconnected
We can predict problems and respond quickly
Instrumented Intelligent
© 2010 IBM Corporation1313
Mobile phone
subscribers globally
4 billionPeople on the
internet by 2011
2 billionConnected devices in
the “internet of things”
1 trillion
Intelligent
We can coordinate people and resources effectively
Instrumented Interconnected
© 2010 IBM Corporation
A System-of-System approach gives results
Smart metering in
Malta helps
citizens pay only
for the energy they
use
Predictive analytics helped slash
Richmond’s crime
rate by 40%in one year
In Taiwan,
99%of smarter
trains run
on time
Peak energy
loads fell by 15%when IBM helped
homes in the Pacific
Northwest talk straight
to the grid
IBM helps Amsterdam Airport
Schiphol move 20 million
more bags every year with a
smarter baggage system
In Delft, developing
enhanced flood
prediction and
protection systems for
coastal areas and river
deltas
Data analytics helped
cut crime
35% in NYC
In downtown Stockholm smart traffic systems helped
reduce gridlock by 20%Miami-Dade
County Public
Schools have
increased
academic
achievement
across the board
© 2010 IBM Corporation
DevelopmentServices
InfrastructureServices
HumanServices
GovernanceServices
Citizens
Utilities
BusinessesHospitals
Universities
Non-profits
The smartest cities communicate and integrate beyond city hall
Engaged citizens, empowered
universities and enabled businesses
help drive overall economic growth
© 2010 IBM Corporation
A Smarter City is one that increases prosperity by…
Using information to make insightful decisions
Predicting problems to resolve them proactively
Coordinating its resources to operate effectively
Give personlized with high QoS were ever the citizen is
© 2010 IBM Corporation
Smarter cities are cities that drive sustainable economic growth by…
…increasing the value cities generate for
their citizens in a rapidly changing
economic and urban world
Leveraging information
to make better
decisions Anticipating problems
to resolve them
proactively
Coordinating resources
to operate effectively
© 2010 IBM Corporation
Smarter Cities
Ibm.com/thesmartercity
© 2010 IBM Corporation
Appendix
© 2010 IBM Corporation
ManageManageManageManageDataDataDataData1
AnalyzeAnalyzeAnalyzeAnalyzePatternsPatternsPatternsPatterns2
OptimizeOptimizeOptimizeOptimizeOutcomesOutcomesOutcomesOutcomes3U
niquevaluerealized
Leveraging our SmarterPlanet to transform outcomes
User of Smarter Planet capabilities
These solutions leverage information in a new way
© 2010 IBM Corporation
Increasing responsiveness to citizens, identifying systemic issues, reducing
costs, and improving planning & forecasting
Information helps to optimizing infrastructure utilities
• Focused on improving services to
residents and visitors
• Identified that 33% of the wastewater
efforts addressed 1.4% of residents
• Expanded approach to public works,
utilities, park operations, airport, traffic
• Began delivering service levels for gas
leaks, wastewater backup, main breaks
© 2010 IBM Corporation
Transforming social services with information
Reducing benefits overpayment, improving appeals litigation, and increasing
productivity for 1,200 case workers.
© 2010 IBM Corporation
Enhancing experience by predicting tourist flows
Improving tourism experience, integrating with local business,
enhancing predictive analysis of tourist flows
© 2010 IBM Corporation
Increasing efficiency in resource deployment, Drastically reducing violent
crime-rates, Increasing impact of new officers
Using information to predict crime
• Rank had increased from 9th to 5th most
dangerous city in the U.S.
• Employed predictive analysis for officer
deployment & risk management
• Generated easy-to-read crime maps every
four hours
• Violent crime decreased 32% first year,
another 40% second year
© 2010 IBM Corporation
Improving transport system capacity, Optimizing routes,
Streamlining service to riders, Increasing usage
Integrating multiple systems to streamline transport
• Struggled with 5 million people on an
island smaller than New York City
• Developed integrated fare processing
system across all public transport
• Gained insight into rider usage which
enabled increased route optimization
• 80% reduction in “lost” revenue, 2% cost
reduction, 3X capacity increase
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