Reachout.com - the world's first online mental health service #digfestival

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Presentation slides from ReachOut.com at #digfestival 16 October - thanks to ReachOut.com for allowing us to share them. Follow-up directly for more information.

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ReachOut.com -the worlds first online youth mental health service

Dr Kerrie Buhagiar

Justin Farrell

The need:

ReachOut.com Domains

Young people Policy and advocacy

R&D / Product development Professionals

ReachOut.com was the first online youth mental health service in the world.

The help you need, where and when you need it.

16

199837,000 visitors

199837,000 visitors

20131.4M visitors

199837,000 visitors

20131.4M visitors

20173M visitors

The ReachOut.com Story

1998 2005

2006

2007

2010-12 2017

2014

Forums

ReachOut Central

WorkOut

UX and Participatory Design

UX and Participatory Design

Personas and UX Goals• Help me understand my

experience

• Give me actionable help options

• Show me results

• Connect me to others

• Help me help others

• Give me options to get involved

• Be where I am

Website Upgrade

The Sorter

Current Projects

Recharge Link The Toolbox

The ReachOut.com Story

1998 2005

2006

2007

2010-122017

2014

Mobile First

Personalisation & Big Data

Wearables

The Big Lessons

Technology is an Enabler

Put the User at the Centre

Keep Up the Pace

Contact:

au.reachout.com

professionals.reachout.com

kerrie@inspire.org.au

@kerriebuhagiar

justin@inspire.org.au

@skibbawackle