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The paper will discuss a wide range of public safety communications interoperability -related issues both with a view to the Canadian/US environment and their relevance to the Australia/New Zealand landscape. These include: - Public safety wireless broadband in North America; - Public safety interoperability strategic planning at the local, regional, state, national and international levels; - Trends in interoperability technology, including both voice- and data-related issues; - Next Generation (NG) 911 and its future in Canada and beyond; - Situational awareness, common/user-defined operating pictures, precision information environments, GIS systems, blue force tracking and location-based services; - 3D in-door tracking and location for firefighters and public safety responders; and, - Social media for emergency management (#SMEM). Inspector (Ret.) Lance Valcour O.O.M, Chair, Law Enforcement Information Management Section International Association of Chiefs of Police
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@CITIG_Canada
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Public safety interoperability: An interna/onal perspec/ve
Comms Connect 2014
June 19th, 2014 Sydney, NSW, AU @Lance_Valcour
www.ci/g.ca
Purpose: Discuss various Interna/onal Public Safety Interoperability Issues
• Wireless Broadband in North America & interna5onally; • Interoperability & Informa5on Management Strategic Planning; • Trends in interoperability technology (voice & data); • Next Genera5on (NG) 9-‐1-‐1 (0-‐0-‐0); • Situa5onal awareness, common/user defined opera5ng pictures:
– Precision Informa5on Environments; – Loca5on Based Services; and, – 3D In-‐door Tracking and Loca5on
• Social Media for Emergency Management (#SMEM); • Unmanned Ariel Systems (sUAS aka: UAS, UAV, drones); and, • Leadership, culture, challenges and opportuni5es.
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Wearing Three Hats
• Chair, Interna5onal Associa5on of Chiefs of Police “Law Enforcement Informa5on Management Sec5on” www.theiacp.org
• Member, Canadian Associa5on of Chiefs of Police “Informa5on and Communica5ons Technology Commi\ee” www.cacp.ca
• Execu5ve Director (Ret.), Canadian Interoperability Technology Interest Group www.ci5g.ca
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To improve Canadian public safety interoperability at home and abroad through collabora5ve
efforts, innova5on and leadership
CITIG – Our Mission
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• Well documented challenges and failures
Interoperability — In the U.S.
Naval Yard Shoo/ngs
9/11 Katrina/Sandy
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Interna/onal
Christchurch, NZ
Japan
Black Saturday Australia
Hai/
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• Wildfires in mul5ple jurisdic5ons • Lac Megan5c Rail Disaster • Vancouver Stanley Cup Riots • Prairie/Quebec/Alberta floods • Eastern Canada Ice Storm • Concordia/Dawson College Shoo5ngs
In Canada…
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Public Safety Interoperability Quotes
“Effec've emergency management depends on the quality of the informa'on
and tools available to decision makers (including the community) at the 'me decisions need to be made.”
Fire Services Commissioner of Victoria: Informa/on Interoperability Blueprint
h^p://www.firecommissioner.vic.gov.au
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Public Safety Interoperability Strategic Planning
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It’s not about the technology.
It’s about people, culture, leadership (at all levels) & the
willingness to change.
#1 Lesson
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In addi5on to the large number of challenges we face in planning & implemen5ng new technology (funding, coordina5on, culture,
etc.)….
However…
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Resul5ng from the massive push-‐back
from the Snowden affair, privacy advocates are becoming even more vocal. US public safety agencies are
seeing unprecedented privacy focused legisla5on and lobbying.
What does this mean for all of us?
Privacy Challenges are Increasing!
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700 MHz Broadband for Mission Cri/cal Public Safety
DATA
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FirstNet h\p://www.n5a.doc.gov/category/firstnet
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Canada
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The Last Spike November 7, 1885
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‘The largest public safety informa'on and
communica'ons technology project in Canadian history.’
More at: www.ac/on700.ca
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Public Safety Broadband
Interna/onally
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Australia “The commi^ee recommends that the Minister for
Broadband, Communica/ons and the Digital Economy issue a Ministerial Direc/on to the
Australian Communica/ons and Media Authority to allocate 20 MHz of con/guous spectrum in the 700 MHz band for the purposes of a public safety
mobile broadband network.” Parliamentary Joint Commi\ee on Law Enforcement:
Spectrum for public safety mobile broadband – Recommenda5on #1 Released July 2013
Fire Services Commissioner Victoria
h\p://www.firecommissioner.vic.gov.au/our-‐work/current-‐projects/informa5on-‐interoperability-‐blueprint/
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Informa/on Interoperability Blueprint
“The true currency of emergency management is, and has always been, informa5on: having more or be\er physical assets (e.g. trucks) can improve the effec5veness of an emergency response, but only
when paired with good informa5on and an effec5ve
decision making process. By contrast, good informa5on and decision making can already be enough for an effec5ve emergency response, especially where it concerns the key goal of
preserving human life.”
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New Zealand
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Europe
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What’s Missing? Cohesive na/onal level Tri-‐Service & Emergency
Management collabora/on on this cri/cal public safety issue.
• Provide a strategic opportunity for open, transparent and procurement-‐free dialogue between industry and public safety users.
• Offer responders from mul5ple jurisdic5ons and disciplines the opportunity to work collabora5vely whilst gaining insight into each other’s communi5es.
• Ensure that public safety and emergency management leaders have a voice in the content and direc5on of future Comms Connect events.
• Build strong alliances through linkages within their respec5ve networks/communi5es.
• Iden5fy current and pending poli5cal, legisla5ve and regulatory developments that may impact the future state of public safety informa5on and communica5ons technology (ICT).
• Advise the present and future trends/needs of the community.
Comms Connect – Public Safety Advisory Board h\p://www.radiocomms.com.au/news/67996-‐Australian-‐public-‐safety-‐advisory-‐board-‐formed
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What does Public Safety Broadband for Mission Cri/cal
DATA mean for Land Mobile Radio?
h^p://www.safecomprogram.gov/oec/psce_brochure_052014_508.pdf
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Snapshot
3 Workshops 3 Discussions
3 Slides
Canadian Associa/on of Chiefs of Police ICT Workshop Vancouver, February 23rd to 26th, 2014
h\p://www.cacp.ca/index/eventscontent?contentId=1416
Interna/onal Associa/on of Chiefs of Police Law Enforcement Informa/on Management Sec/on Conference & Expo -‐ Atlanta, May 19th to 22nd, 2014
h\p://www.theiacp.org/LEIM-‐Conference
World Innova/on Conference on Law Enforcement Informa/on Management Amsterdam, June 10th to 12th, 2014
h\p://www.wicleim2014.com/
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PUBLIC SAFETY CAPABILITIES OF INTEREST
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Next Genera5on 9-‐1-‐1 (NG9-‐1-‐1)
9-‐1-‐1
Good News: Next Genera5on 9-‐1-‐1 is coming!
Bad News: Next Genera5on 9-‐1-‐1 is coming!
Text to 9-‐1-‐1
Photo to 9-‐1-‐1
Video to 9-‐1-‐1
9-‐1-‐1 (0-‐0-‐0)
Emergency Management
Police
Paramedics
Fire
U/li/es
Private Sector 700 M
Hz Public Safety Broadband Data to 9-‐1-‐1
Commercial Carriers
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31%
24%
18%
22%
4%
15 minutes or less
16 to 30 minutes
31 to 60 minutes
More than 60 minutes
Don't know
38
1/3 think emergency services would respond to a request for help on a social media
site
Amount of 'me it would take for emergency services to respond to a
posted request for help
2012 Canadian red cross survey
Yes, 35%
No, 65%
One hour or less: 74%
Fewer respondents aged 18-‐34 expect response
5me to be one hour or less (61%)
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CITIG Submission to Regulator • Need to make understanding impacts of NG9-‐1-‐1 (NG0-‐0-‐0) a priority
• Expec5ng budget increases of UP TO 30% • Important to increase awareness and manage expecta5ons (Tri-‐Services, Poli5cal Leaders, Government, etc.) re issues such as Social Media ….“NO, you CAN’T Tweet to 9-‐1-‐1!”
• Biggest challenges: – Na/onal coordina/on – Provincial/regional funding
More at: www.ng911.ca
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Addi/onal Capabili/es of Interest
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Social Media for Emergency Management
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Loca/on Based Services
Sergeant Mark Lyell BA UQ LLB (Hons) QUT CPP MAIPOL MQLS Dip Public Safety (Policing) Dip Govt (Mngt) Dip Pers & Ops Mngt POLICE OPERATIONAL SKILLS AND TACTICS INSTRUCTOR DISTRICT FIREARMS TRAINING OFFICER
Prosecutor QUEENSLAND POLICE SERVICE AUSTRALIA s5ng@powerup.com.au
Iden3fying interna3onal best prac3ce in police use of BWV
BODY WORN VIDEO
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Small Unmanned Ariel Systems (sUAS aka: UAS, UAV, Drones)
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Wireless Telemetry/Biometric System also Showcased
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h\p://wam.umd.edu/~mvandani/pda/lowfi3.html
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h\p://wisense.ca/#
Wireless Sensors
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Precision Informa5on Environments
h\p://precisioninforma5on.org/
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Key Themes for Future
• Informa5on Management • Analy5cs • Mobility • M2M • Shared Environments • Enhanced Situa5onal Awareness/User Defined Opera5ng Pictures
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Helping public safety agencies get the right informa5on to the right people at the right 5me at the
right loca5on on the right devices.
In other words…
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By developing informa5on management strategies at the
local, regional, state, na5onal and interna5onal levels.
How?
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Famous Winston Churchill Quote
“Gentlemen, we are out of money; Now we have to think!”
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One final thought…
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“What can you and no one else do, that if done well, would make the most important difference to
the company?” The Effec5ve Execu5ve, 1967
Peter F Drucker
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Thank You!
Inspector (Ret.) Lance Valcour O.O.M.
Chair Law Enforcement Informa/on Management Sec/on
Interna/onal Associa/on of Chiefs of Police www.theiacp.org Tel: 613-‐371-‐7808
lance.valcour@gmail.com @Lance_Valcour
h\p://www.linkedin.com/pub/lance-‐valcour-‐o-‐o-‐m/14/853/b35
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