Process Master Overview Jan 2010

Process Master Overview

January 2010

Process Master

Company- Founders’ DNA: in “heavyweight” BPA/ BPM sector.- Established 2006 to deliver software that is useable by business people, to rapidly capture

information, to understand the business.

Product characteristics:- Familiar Office interface- Focus on easy interactive content capture (text / diagram)- An integrated repository: Process/ People / Technology- Modeling Standard (BPMN)…so people’s work can be integrated.- One-button output to multiple formats (PDF, HTML, XLS)- End-users can comment through browser view- Readily configurable . Input stencils and Output styles easily customized.- Designed to integrate and communicate with other eco-system offerings- Rapid mapping of “estate” and identification of opportunities for attention and quick wins- Product suite addresses Model / Library Life-cycle requirements

Issues Addressed:- Rapid, fact-based identification of opportunities for improvement

- Enabling Effective Transformation...Re-use of Best Practice Library- Graceful consolidation/ rationalisation (process, people, technology)

- SAP as an example- Consistent documentation of and instruction on business process

Documentation of the business, by the business, for the business

Process Capture – Easy to Define

Place symbols from library onto

diagram

Place symbols from library onto

diagramDescribe attributes

Link Steps

Page 4

Toggle between Diagram mode and

Text modeToggle between Diagram mode…

Use Preferred Method of Capture

Page 5

Manage Approval Process Link to existing

documentation

Page 6

Add metrics to this Process

Input fields readily customisable,

e.g., track FTE level

Evaluate alternatives to the current approach

Capture quantitative impact of alternative

Pass data from scenario possibilities to

Excel for analysis

Identify time to return

Evaluate impact of possible changes

Negative: Cost > SavingsEvaluate impact of possible changes

Moderate: Savings > Cost

Evaluate impact of possible changes

Substantial: Savings >> Cost

Page 9

Documentation – Output to PDF Standard “out-of-box” styles are customisable

Page 10

Documentation – Output to HTML

Links to additional information

Click on step to get Description.

HTML Input

Users can provide comments or input to model.

HTML Input

Comments accessible through “developer” interface

Organising a “best-practice” library

Drill Down on a particular topic

Organisational HR Services Catalog

Identify areas for potential action

Drill down to underlying processes

Report across models in library. e.g., who are process owners for which processes?

Access model library via url

Data file output for analysis within Excel

Password-controlled access to Server information

Reviewing an organisation’s service environment

Identifying areas for improvement

User-customisable Master Data – in this case a list of

organisation’s IT assets

Configurable colour-coding to highlight improvement areas

Full Output report on Service Environment

Some benefits of this approach

Reduce cost of sales Improve and accelerate opportunity qualification and quantification Use as an integral tool in sales process to work collaboratively with client to

understand issues and opportunities Increase productivity of sales team – off-load tedium of documenting – use additional

information and time to identify solutions Create accessible and cumulative repository of client environment to identify new

opportunities. Facilitates use of project portfolio technologies.

Differentiate offer Increase credibility of offer using a fact-based platform to propose and justify

suggested projects Reduce risk coverage pricing elements

Build out best-practice Re-useable solution approach A demonstrable baseline to show client differential between current and future states

Page 22

Contact: Paul Mitchell paul.mitchell@processmaster.com+44 7703129810