PPM In Action - Advice from the field with Lewis Fowler

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PROJECT PORTFOLIO MANAGEMENT IN ACTION

2© 2016 by Lewis Fowler, LLC. All rights reserved.

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40 minutes of presentation

15 minutes of Q&A

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3© 2016 by Lewis Fowler, LLC. All rights reserved.

SPEAKER INTRODUCTION

Andrea McKenneySenior Consultant

Andrea McKenney is a senior project manager at Lewis Fowler and experienced PPM consultant with a reputation for successfully implementing and sustaining a multitude of solutions into a variety of PMO organizations on a global scale. Andrea specializes in her ability to translate business needs into technology and move from a vision to a reality. Prior to Lewis Fowler, Andrea held management roles at TEKsystems, Alliance Enterprises, and American Express, among others.

4© 2016 by Lewis Fowler, LLC. All rights reserved.

TOPICS TO COVER TODAY

The Purpose of this presentation is to cover 3 things:

How to create a progressive PPM Roadmap Clearly identify & communicate the Top 5 PPM

use cases Overcoming cultural differences to ensure

investment ROI

Design with the End in Mind!

5© 2016 by Lewis Fowler, LLC. All rights reserved.

Basic Elements of an Effective PPM Roadmap Initiate

Scope & requirements captured Recommended phased approach &

timeline developed Identification of PPM tool-related process

dependencies (e.g., Portfolio Management) completed

Innotas deployment roles & responsibilities defined

Plan & Design Portfolio hierarchy defined Portfolio & project categories defined Portfolio & project metadata defined PPM tool-related processes defined Capture of defined metadata for existing

projects Import of existing project metadata Reporting & dashboard design completed

Execute Ongoing project & portfolio update

processes deployed User training scheduled & completed Ongoing communication & adoption

activities

Appoint a Sponsor &

Identify Stakeholders

Determine PPM

Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap

Milestones as Distinct

Projects

Regular review of the roadmap at key milestone completion is recommended to ensure continued

alignment to enterprise objectives

HOW DO I CREATE A PPM ROADMAP?

6© 2016 by Lewis Fowler, LLC. All rights reserved.

TOP FIVE PRACTICAL FIELD USE CASES

Resource Time Tracking Project Inventory and Tracking Managing Portfolios Reporting Resource Management

7© 2016 by Lewis Fowler, LLC. All rights reserved.

RESOURCE TIME TRACKING

Often time project leaders estimate resource hours by soliciting feedback from skilled resources. Innotas gives you visibility into time accounting from previous projects in order to

more accurately estimate upcoming project and system support hours.

SYMPTOMS Lack of visibility into team’s time management Not sure about team’s capacity Do not have data to analyze productivity Inability to allocate time to appropriate projects

or departments Cannot understand how much time is being spent

on operations versus project work

8© 2016 by Lewis Fowler, LLC. All rights reserved.

RESOURCE TIME TRACKING IMPLEMENTATION STRATEGY

Design with the End in Mind!

Time TrackingItems to Consider in Innotas

Who’s actually tracking time? Intervals of time? (15min, 30min, etc.) Visibility into time tracking? “Approved” (workflow) or just tracked? Projects (Milestones, Phases, etc.) Admin time? (Meetings, Vacation, etc.) Other Buckets?

To achieve your desired goal, ensure appropriate data is captured!

RESULTS Notify project sponsors how

much time is being dedicated to their projects.

Able to get visibility into which resources are actually over capacity and justify hiring or supplemental decisions

Able to more accurately estimate work efforts going forward

Appoint a Sponsor & Identify Stakeholders

Determine PPM Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap Milestones as Distinct

Projects

9© 2016 by Lewis Fowler, LLC. All rights reserved.

PROJECT INVENTORY AND TRACKING

Project inventory provides visibility to the entire organization’s project workload. Innotas provides robust project inventory management, tracking, and reporting.

SYMPTOMS Lack of holistic project inventory Lack of visibility into project activity Part of the organization is not being supported No idea what projects are on-deck All projects are “high priority!” Inability to understand the impact of adding a

new project

10© 2016 by Lewis Fowler, LLC. All rights reserved.

PROJECT INVENTORY AND TRACKINGIMPLEMENTATION STRATEGY

Design with the End in Mind!

Project TrackingItems to Consider in Innotas

Current project list (active & “on-deck”) Visibility/Access Sort/Report by:

Region Line of Business Project Status Project Phase Budget

To achieve your desired goal, ensure appropriate data is captured!

RESULTS All projects in Innotas

(workflow may be created) Visibility to all projects Priorities are established

and agreed upon Budget matched to projects Informed decision making

Appoint a Sponsor & Identify Stakeholders

Determine PPM Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap Milestones as Distinct

Projects

11© 2016 by Lewis Fowler, LLC. All rights reserved.

MANAGING PORTFOLIOS

Portfolio Management helps organizations align projects to strategic objectives across an organization. Innotas creates a platform to enhance portfolio visibility, identify portfolio health, and

enables portfolio-level reporting..

SYMPTOMS Lack of visibility to support the entire organization The squeaky wheel gets the grease Duplication of efforts Unable to connect projects to organizational strategy Inability to effectively allocate resources (people, capital,

time, etc.) Unable to understand the organizations capacity to absorb

new work Lack global view of project risk

12© 2016 by Lewis Fowler, LLC. All rights reserved.

MANAGING PORTFOLIOSIMPLEMENTATION STRATEGY

Design with the End in Mind!

Portfolio ManagementItems to Consider in Innotas

Sponsorship Determining and exposing visibility Sort/Report by:

Region Line of Business Project Status Project Phase Budget

To achieve your desired goal, ensure appropriate data is captured!

RESULTS The most critical projects are

being worked Visibility into active projects

and queue Balanced portfolio Supporting the entire

organization Resources visible and

balanced

Appoint a Sponsor & Identify Stakeholders

Determine PPM Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap Milestones as Distinct

Projects

13© 2016 by Lewis Fowler, LLC. All rights reserved.

REPORTING

Visibility into project and portfolio activity is paramount to illustrating the value and impact projects have on an organization. Determining project status and health, managing project financials, and evaluating

project demand are all key capabilities Innotas provides project leadership across an organization.

SYMPTOMS No source of truth Manually intense reporting Inability to easily customize reports Inability to see overall health of the

portfolio projects

14© 2016 by Lewis Fowler, LLC. All rights reserved.

REPORTINGIMPLEMENTATION STRATEGY

Design with the End in Mind!

ReportingItems to Consider in Innotas

Audience Business Need Data to be reported:

Project Status Budget – Planned vs Actual Top 10 Projects Resources

To achieve your desired goal, ensure appropriate data is captured!

RESULTS Status of all projects –

including closed/ completed

Customizable content Ability to easily support

many stakeholder

Appoint a Sponsor & Identify Stakeholders

Determine PPM Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap Milestones as Distinct

Projects

15© 2016 by Lewis Fowler, LLC. All rights reserved.

RESOURCE MANAGEMENT

RESOURCE MANAGEMENTResource management is key to the success of every project. The ability to identify resource demand and required skillsets, and manage resource workloads can provide leadership predictive capabilities

to proactively manage constraints and ensure balanced capabilities.

SYMPTOMS Teams are over capacity Staff feels burnt out Understaffed skillset “Bubble” in demand Resources often have conflicts across efforts Teams are working but progress is not being

made at the velocity desired Project estimates appear to be inaccurate

16© 2016 by Lewis Fowler, LLC. All rights reserved.

RESOURCE MANAGEMENTIMPLEMENTATION STRATEGY

Design with the End in Mind!

Resource ManagementItems to Consider in Innotas

Able to have Resource Managers monitor workload

PMs create timeline with associated resources Identify Skillsets and match resources It identifies when resources are overcapacity Resource management affects all level of the

organization

To achieve your desired goal, ensure appropriate data is captured!

RESULTS Monitor workload Identify gaps or

understaffing in resource pool

Requires project managers to work with resources on demand

Appoint a Sponsor & Identify Stakeholders

Determine PPM Requirements

Identify & Prioritize Roadmap Elements

Manage Roadmap Milestones as Distinct

Projects

17© 2016 by Lewis Fowler, LLC. All rights reserved.

OVERCOMING CULTURAL DIFFERENCES TO ENSURE INVESTMENT ROI

Thought Leadershipo Executive Sponsorshipo Visibility of usage at the top

Align Maturity with Implementationo Tool is an enabler tied to

process improvement

What is in it For Meo Identify for every role the

valueo Train and retrain

Active Engagemento Constant Communicationo Formal Change

Management

18© 2016 by Lewis Fowler, LLC. All rights reserved.

FINAL THOUGHTS…

Create A Roadmap

Innotas is a comprehensive PPM tool • Trying to solve all of the issues at once can be

overwhelming in any tool• Tool without process is never successful

Keep it simple

Change/modify as you learn from usage

Go after the Use Cases

one at a time

BEST PRACTICESDesign With The End

In Mind

Know what you need out of each capability

19© 2016 by Lewis Fowler, LLC. All rights reserved.

Lewis Fowler has 14 years of experience creating Project Capable Organizations, and leading our clients’ most challenging efforts.

Are you considering a PPM Tool? Help with PPM Tool

selection/requirements development

Have you purchased Innotas? Need help creating an implementation

roadmap Defining implementation processes Driving organizational change and

effectiveness

Had Innotas for a while? Fine tuning Innotas tied to next level

maturity process improvement

HOW CAN LEWIS FOWLER HELP?

Industry Best Practice & Process

Knowledge

Additional PMO/PPM Tool

Deployment Bandwidth

On Site Presence

Innotas-specific recommendations tied to clients’ PMO & PPM process definition needs

“Real world”

Integrated Innotas & process implementation deployment roadmap

Internal process deployment project management

Portfolio and project data definition and scrubbing

Portfolio structuring

“Sounding Board”

Face-to-face client interaction

Skilled resources to complete high-priority activities

20© 2016 by Lewis Fowler, LLC. All rights reserved.

Innotas Company Overview

Cloud portfolio management solutions to improve value contribution by connecting planning & execution

Disruptive technology and a history of market “firsts” – most recently Predictive Portfolio Analysis (PPA)

500+ customers, including proven enterprise-wide deployments in Healthcare, Financial Services, Technology, Government, and Education

Project Portfolio ManagementEffectively manage project requests, resources, budgets and projects

Application Portfolio ManagementAnalyze and manage IT tasks needed to sustain existing operations

Predictive Portfolio AnalysisPredict, plan, and re-plan your highest value portfolio that aligns with business goals

Resource ManagementProductive alignment of IT resource capabilities and availability

Four-Time“Leader”

“Leader” Cloud-nativeMulti-tenant

21© 2016 by Lewis Fowler, LLC. All rights reserved.

Top Down Portfolio Management

Resource Capacity & Demand Planning

Predictive Analytics & Planning

Dashboards & Reporting

Waterfall / Agile

ProjectsApps

Integration Platform

Existing Systems

Portfolio & PrioritizationTop DownStrategic

Focus on “Why”

Bottom UpTactical

Focus on “How”

22© 2016 by Lewis Fowler, LLC. All rights reserved.

Resource Time Tracking

23© 2016 by Lewis Fowler, LLC. All rights reserved.

Resource Time Tracking

24© 2016 by Lewis Fowler, LLC. All rights reserved.

Project Inventory & Tracking

25© 2016 by Lewis Fowler, LLC. All rights reserved.

Project Inventory & Tracking

26© 2016 by Lewis Fowler, LLC. All rights reserved.

Project Inventory & Tracking

27© 2016 by Lewis Fowler, LLC. All rights reserved.

Managing Portfolios

28© 2016 by Lewis Fowler, LLC. All rights reserved.

Managing Portfolios

29© 2016 by Lewis Fowler, LLC. All rights reserved.

Managing Portfolios

30© 2016 by Lewis Fowler, LLC. All rights reserved.

Reporting

31© 2016 by Lewis Fowler, LLC. All rights reserved.

Reporting

32© 2016 by Lewis Fowler, LLC. All rights reserved.

Reporting

33© 2016 by Lewis Fowler, LLC. All rights reserved.

Enterprise Resource Management

The Industry's Most Robust Resource Management Solution

34© 2016 by Lewis Fowler, LLC. All rights reserved.

Enterprise Resource Management

The Industry's Most Robust Resource Management Solution

35© 2016 by Lewis Fowler, LLC. All rights reserved.

Enterprise Resource Management

The Industry's Most Robust Resource Management Solution

36© 2016 by Lewis Fowler, LLC. All rights reserved.

Enterprise Resource Management

The Industry's Most Robust Resource Management Solution

37© 2016 by Lewis Fowler, LLC. All rights reserved.

Enterprise Resource Management

The Industry's Most Robust Resource Management Solution

38© 2016 by Lewis Fowler, LLC. All rights reserved.

QUESTIONS?

39© 2016 by Lewis Fowler, LLC. All rights reserved.

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