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Power of Agile UXPetr Douša, Kerio@PetrDousa
Year One
Year Two
User researchSketching
WireframeMockup
PrototypeSpecification
Usability testingDevelopment…
In 2 weeks ???
MISSONIMPOSSIBLE :-)
Do just enough
So let me show you…
1. Design workshops2. Agile usability testing3. User feedback
DESIGN WORKSHOPS
Design workshops
• Users• Developers• Product manager• Designer
Design workshops
• Users user needs• Developers technical limitations• Product manager business goals• Designer moderates
How to
2 hours, everybody sketching!
1. Explain the goal2. Sketch 6 ideas3. Present + discuss4. Sketch whole solution5. Present + discuss6. Sketch one consensus solution
Everyone can sketch :-)
• [sken 6-up]
• [sken 6-up]
Benefits
• It’s fast• Pick the best ideas
Good idea can come from anybody!Better now then after product is finished
• Mutual understandingDevelopers vs. users – better than personasAppreciation for designer’s work :-)
AGILE USABILITY TESTING
Involve the team!
• In observation roomScreen, sound, video via Adobe ConnectAlso from participant’s office
• Good idea may come from anybodyYes, even developers :-)
• Buy-in (this is our product)• Personal experience that users are different• 2 hours every 6 weeks
Jared Spool: Fast Path to Great UXhttp://www.uie.com/articles/user_exposure_hours/
• [shot Adobe Connect s Pavlem či novinářem]• [maybe skica zasedacka – ja – Praha]
Test evaluation
1. Every observer 3 top problemsSo they have 10 :-) but we’re trying
2. Write to sticky notes3. First person sorts
Then second, then third… then first again…
4. Collision -> discussion5. Pick 3 top problems
If we miss important one, it comes back in next test
6. Start fixing now
Repeat each month :-)
FEEDBACK
Methods
• Design workshops• 5-minute usability test• Full usability tests• Eat our own food
First team, then rest of company
• Mockups in product• Preview release• Uservoice
Troubles with feedback
• It’s uncomfortableDesigner’s ego – they break my amazing ideas!Introvert designer
• Devs: „I use it this way“Meeting room nightmare
Solutions
• Meet the users!You: as much as possibleTeam: 2 hours every 6 weeks
• 70% communication, 30% design
Beta out in July
kerio.com/betas (Kerio Connect 7.3)
Take aways
• Do just enough• Involve the team• 2 hours user exposure
every 6 weeks• 70% communication
30% design
Questions?
Petr Douša@PetrDousa
pdousa@kerio.comkerio.com/connect
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