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A copy of the slides presented at UPA2012. This is summary presentation of a paper published in the UPA2012 proceedings. Copies of the data logger referenced in the presentation and paper can be obtained on request.
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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Kristyn Greenwood
User Research Manager, Oracle
Observational Data Logging: Real-Time Data Collection for High-Security Environments
Observational Data Logging: Real-Time Data Collection for High-Security Environments
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data LoggingContextual Inquiry
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data LoggingNaturalistic Observation
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging
Observation
Time Data
Accurate RecordingsComponent Parts
• Key Attributes
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging
• Procedure
• Familiarization• Setup Data Log
Tool
Pre Observation
• Conduct Observations
Observation • Interview• Collect
Artifacts
Post Observation
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging
Task
Action
Object
Tool
• Component Parts
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging
• Data Logging Utility
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
OUTPUT
Examples of Data Reporting Available from this methodology
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging: Results Examples
• Pie Charts: % of Time
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging: Results Examples
• Bar Charts: Top 5
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging: Results Examples
• Tools Interaction Diagrams
8 EmailVoicemail
Paper
Telephone
EmployeeDirectory
LocalAddress
Book
Calendar
InformationalWeb Page
RemoteFiles
LocalFiles
13
12
12
167
9
9
8
8
67
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Observational Data Logging: Results Examples
• SwimLane
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Summary
• Why use this Methodology– Satisfy Number Driven Product Teams
– Accommodate Restrictions on recording.
– Collect LOTS of data
• 3 Attributes of an Observation– Time Data
– Accuracy
– Components
• Data Logging Tool (for a copy contact me: kristyngreenwood@gmail.com
The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation
Kristyn Greenwood
kristyn dot greenwood at oracle dot com
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