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It integrates all communication capabilities into a single platform, including:
Deployed on Nexon’s Agile Business Cloud, it is delivered via a pay-per-user service and enables organisations to scale up and down depending on the number of users and the style of services required to suit their changing needs and budget.
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Quality Management
Knowledge management
Social Media
Speech Analytics
Operator console
Interaction Recording
Nexon Absolute Contact Centre powered by Enghouse Interactive allows businesses to unlock the full potential of Microsoft Lync 2013 or Skype for Business.
To find out more about Nexon Absolute Contact Centre, call us at 1300 30 12 12 email us at enquiries@nexon.com.au or visit www.nexon.com.au
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