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Introduces concept of OpenData.CA in the cloud and emphasized the need to Collaborate Now!. Presentation provides a current state of Gov 2.0 and describes considerations related to the components of a framework: Collaboration, Open Data, Organizational culture, policies and standards and technology.
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Presented by Jury Konga
Mike Proudlock
MISA Ontario Annual ConferenceGov 2.0 Program Track
June 14, 2010.
Municipal Open Government
Framework - A Work in Progress
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Background
Genesis of this presentation• MISA Ontario 2009 Annual Conference – request for Gov 2.0
Committee to be formed• Committee began in September 2009• Workplan included a Gov 2.0 Best Practices Guide• This presentation becomes a work in progress to that end• Appreciation is extended to the Committee and many in the Gov 2.0
and Open Data community for their support and knowledge
NOTE : Contents of this presentation do not necessarily reflect the opinions of the Committee or the MISA Ontario Board of Directors
2
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Overview
Open Government/Gov 2.0 – A definition Gov 2.0 Goals and Principles Gov 2.0 – Current State
• Collaboration and Participation• Open Data
Framework Components and Considerations (Version 1)• Collaboration theme throughout …• Open Data – a Key to Gov 2.0• Organizational - the Culture of Gov 2.0• Policies and Standards• Technologies
Concluding thoughts3
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Government/Gov 2.0 - a Working Definition
Open Government - often referred to as Gov 2.0 A Working definition derived from GovLoop.com
“Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.”
Gov 2.0 is synonymous with … transparency and openness, citizen and community engagement, participation, empowerment, collaboration and innovation
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MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 - Government as a Platform
Gov 2.0 thoughts by Tim O’Reilly, founder and CEO of O’Reilly Media “…. think of it as the adoption of cloud computing, wikis, crowdsourcing, mobile
applications, mashups, developer contests, or all of the other epiphenomena of Web 2.0 as applied to the job of government.” http://opengovernment.labs.oreilly.com/ch01.html
A recurring theme of “Government as a Platform” by Tim O’Reilly “The rise of Gov 2.0 signals the emergence of IT innovation and the Web as
a platform for fostering efficiencies within government and citizen participation.”
“… start thinking about designing programs (APIs) that are enablers” “system …. as a service provider enabling its user community”
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Source: http://opengovernment.labs.oreilly.com/ A chapter from his book “Open Government – Collaboration, Transparency and Participation in Practice”, 2010
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 - Government as a Platform Visual
Gov 2.0 is ….
Transformative and Mission driven
Policy Based Counter-balancing with
Citizens 2.0 Technology enabled and
iterative Government as a
Platform … is evolving
66
Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radarhttp://radar.oreilly.com/2010/05/what-does-government-20-look-l.html
Gov 2.0 is transformative and mission driven
Gov 2.0 is Policy based
Gov 2.0 is Counter-balancing
Gov 2.0 is technology enabled and iterative
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 - What does it mean to people?
77
Wha
t do
es G
ov 2
.0 m
ean
to y
ou?
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Gov 2.0 - Principles of Open Gov
Obama’s Transparency and Open Government principles stated• Government should be transparent• Government should be participatory• Government should be collaborative
Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/
Foundation goals from the Open Gov Directive … stated• Publish Government Information Online• Improve the Quality of Government Information• Create and Institutionalize a Culture of Open Government• Create an Enabling Policy Framework for Open Government
Source: http://www.whitehouse.gov/open/documents/open-government-directive
Gov 2.0- Principles of Open Gov
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Additional goals identified from Open Gov community dialogue … (in no specific order)
• Effective and efficient access to Open Data (see OD principles later)• Enable citizen participation• Enhance collaboration and innovation• Encourage and seek partnerships• Institutionalize Open Government philosophies and practices
A declaration of open government by the Australian Government“Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce
Gov 2.0- Principles of Open Gov
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http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5
Recent from Suzanne Legault, Interim Information Commissioner of Canada: “In my view, Canada must move quickly to embrace open government. It is critical that the government advance the convergence of freedom of information and open government as being in the best interests of the country. ”• There must be commitment at the top to lead a cultural change conducive to
open government.• There should be broad public consultations.• Information should be made accessible in open standard formats and rendered
re-usable.• Privacy, security, Crown copyright and official language issues need to be
addressed and resolved.• Open government principles should be anchored in statutory and policy
instruments.
Gov 2.0- Principles of Open Gov.CA
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Source: “Convergence of Freedom of Information Regimes and Open Government Initiatives”, May 17, 2010.http://www.infocom.gc.ca/eng/med-roo-sal-med_speeches-discours_2010_4.aspx
Gov 2.0- Principles of Open Gov
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Aggregated view from the prior stated sources
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Municipal Open Government Framework - a Work in Progress 1313
Gov 2.0 - Current State
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Beginnings
Leadership is key to any government transformation
Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009)
1414
Open Government Initiative – Metrics
OGI Dashboard, May 2009
http://www.whitehouse.gov/open/around
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Beginnings
OpenData.gov launched May 21, 2009 – significant progress in one year
Open Government Directive, Dec. 8, 2009 with focus on .. Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government
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MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Two Key Lenses
Many Gov 2.0 initiatives are underway and most can be viewed as two distinct but inter-related areas:
Collaboration and Citizen Engagement
Open Data (OD) and related activities
1616
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Gov 2.0 Current State- Collaboration and Participation
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Collaboration and Citizen Engagement
Innovation through Collaboration is a goal of Gov 2.0 Internal collaboration towards solving problems or creating
innovation in government service delivery is a business driver New Web 2.0 tools facilitate developing or supplementing a
platform to accomplish this
Citizen Engagement has always been a responsibility of government but is a primary focus of Gov 2.0 Social media and social sites greatly enhance the options for
engagement
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MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Global Example
1919
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- National Initiatives
United States – Open GovernmentTransparency, Participation, Collaboration
Great Britain – Smarter Governmentsome keywords Civic Society, Local Priorities, Managing Assets
Australia – Engage Getting on with Gov 2.0
2020
Declaration of Open Gov – key phrases include:
“using technology to increase citizen engagement and collaboration …”
“public sector information is a national resource”
“online engagement by public servants …. should be enabled and encouraged”
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Canada Initiatives
2121
Canada – progress but no national strategy yet
Excellent internal collaboration tool in GCpedia
Internal Innovation via Crowdsourcing
Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas)
Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Provincial Collaboration and Engagement
2222
Just a few examples … Manitoba using facebook
for recruitment – go where your clients are
British Columbia Apps for Climate Action – engaging the development community
Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2nd Life – recruitment)
Quasi open data for a few
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space in Context
2323
Local government has a long history of collaboration and partnering both internally and externally
Examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM)
What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens
…. Some examples follow
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
2424
City of TorontoPop. 2,480,000
“Open Gov” – use of social media
Several Twitter including 311
YouTube (e.g. LiveGreen), Blogs (e.g. Web branding)
Open Data TO Conference
presenter - Monday
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
2525
City of OttawaPop. 774,000
“Open Gov” – use of social media
Twitter – several including traffic
Facebook including an Arts page
Extensive intranet collaboration
Open Data initiative launched
Conference presenter Monday
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
2626
City of NanaimoPop. 90,000
Open Gov – ease of access -> SSO via OpenID
Social media – twitter, Facebook …
Open Data catalogue
3D visualization via Google Earth
Conference presenter Tuesday Gov 2 closing panel
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
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Niagara RegionPop. 427,000
“Open Gov” – use of social media
Facebook (wall, info, events, photos, discussions)
Twitter YouTube Extensive intranet
collaboration Conference
presenter Tuesday Gov 2 closing panel
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
2828
City of GuelphPop. 115,000
“Open Gov” – use of social media by Mayor and City
Communicating with citizens, businesses and visitors via Twitter : City, Mayor, Transit, Traffic ….
Engaging citizens via Facebook
Infrastructure project Blogging using Wordpress
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- The Municipal Space
2929
Web & Gov 2.0 - Coast to Coast to Coast
RSSfeeds
Gov 2.0 Current State- The Municipal Space
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Manor, TexasPop. 5,500 (estimated)
IT Department: 1the CIO (he’s also Asst. City Manager)
Social media throughout : Twitter, Facebook, YouTube
Manor Labs – crowdsourcing ideas from citizens: “how we can do things better”
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Grassroots Initiatives
3131
Citizens and Non-Profits are driven by ideals not politics
UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com
Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca
MANY applications facilitated by Open Data
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Gov 2.0 Current State- Grassroots Initiatives
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www.GovLoop.com Founded in 2008 by Steve
Ressler (speaker on Tuesday)
Currently over 30,000 members and 722 groups
Blogs, discussions, wiki, on twitter, facebook ……
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Gov 2.0 Current State- Open Data
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Current State- Global View
Global example – World Bank Data Catalog & Apps for Development contest (May 2010)
3434
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Federal Government: United States
35
• GeoSpatial One Stop• Data.gov• Note data formats
35
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Federal Government: United Kingdom
36
• Data.gov.uk(Sir Tim Berners-Lee on their team)
• Ordinance Survey OpenData – history of fees now gone
36
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Federal Government: Australia
37
• Spatial Data Directory
• National Data Australia site
• It’s at Beta stage as many sites are – not waiting for perfection … just do it
37
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Provincial Governments
38
• Land Info Ontario• GeoNova Portal• GeoBC
38
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: Vancouver
39
• 1st off the mark in Canada - Council motion May 2009
• Beta V1Sept 15, 2009
• Beta V2Jan 20, 2010
• Open Data Hackathons – for apps development; local groups
39
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: Toronto
40
• Mayor Miller announces open initiative Apr 7, 2009.
• Beta V1Nov 2, 2009
• App Dev community started data.to site
40
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: Edmonton
41
• Open Data Catalog Jan ’10
• Open Data workshop and application competition Feb – Apr ’10
• Apps4Edmonton – proposals, community votes, apps developed, winner in Sept ‘10
41
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: Ottawa
42
• Open Data Ottawa launched in May 2010
• Plan for an Apps for Ottawa Contest in the fall
• Active Communities in the open data and application development realm
42
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: Nanaimo
43
• Open Data – not just for large municipalities
• Nanaimo – pop. 90,000, 88 sq. km
• Also known for their leadership in providing data via Goggle Earth
43
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- Municipal Government: United States
44
• Washington DC
• San Francisco
• New York City
44
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Municipal Open Government Framework
MOGF Components , Version 1.0- a Work In Progress,
Collaboration and Participation imperatives Open Data – a Key to Gov 2.0 Organizational - the Culture of Gov 2.0 Policies and Standards Technologies
45
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MOG Framework - Collaboration
Municipal Open Government
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Collaboration is required in everything that is Gov 2.0 ….. actually make that everything!
Default = Collaboration
Key thoughts from prior collaboration events:• “All of us is smarter than one of us”• “There are more knowledgeable people outside
your organization than inside”
47
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Collaboration is a continuum - from Himmelman’s hierarchy of “mutually beneficial” relationships:
“Networking - simply involves exchange of information for mutual benefits.
Coordinating - involves information exchange, altering activities for mutual benefits and achieving a common purpose
Cooperating - builds on coordination and requires participating entities to share resources, implying a higher level of organizational commitment which sometimes
Collaborating - is the highest hierarchy of relationship, requiring the greatest level of trust, time and share of organizational resources and jurisdiction”
48
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Another view of the collaboration continuum
Variables can be viewed as • Subject themes (e.g.
Special Interest Groups or Project Teams)
• Scope of interest (e.g. local to global)
• Geographic extents of activities (e.g. neighbourhood, city, region, etc).
49
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
From a client perspective, the Institute for Citizen-Centred Service ( http://www.iccs-isac.org/en/cf/ ) sums it up nicely –
“Public sector service organizations must keep pace with the public’s rising expectations for high quality and cost-effective services.”
Reality check – rising expectations and limited resources dictate the need for collaborations and partnering …. assess how to improve internal collaboration
50
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Some of the new tools of the trade … Web 2.0/Social Mediaare excellent vehicles for collaboration and citizen engagement:
facebook. The most widely used social media site used by individuals for “social networking” (over 400 Million active users). It’s also been used by many in the public sector as an additional communications channel and opportunity to get feedback as part of their public consultations strategy.
twitter. “What’s happening” in 140 characters or less – this has also become a quick way to transmit information (e.g. URL) to whoever’s interested and often turns into a “instant messaging” vehicle via retweets. Many public sector staff and politicians send “tweets” as a real-time update mechanism. Twitter increased its membership from 2008 – 2009 by almost 1400% !
The home of videos on almost anything and is very popular as a medium that’s simple to understand and a product that’s easy to create (e.g. cell phone, camcorder). One Billion + views a day.
Go to where your clients are !
51
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Some of the new tools of the trade … (continued)
WIKIS. Wikis facilitate the simple creation and editing of documents that can be collaborated on through a browser; examples include the previously noted Wikipedia, OPSpedia (Province of Ontario internal), GCpedia (Government of Canada internal), MISA Gov 2.0 and a host of public wikis such as GovLoop
Second Life. A 3D virtual world where you create your own avatar and explore (transport yourself) many destinations with lots of information and have the ability to interact including participation in virtual meetings. Over a billion hours spent in SL by users.
52
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Existing tools of the trade … email is NOT an effective collaboration tool
Many organizations have some type of collaboration toolsets such as Microsoft SharePoint and IBM’s Websphere/Domino Notes… most are not fully utilizing these capabilities
Collaboration product and service offerings are expanding• -Most are web based and often SaaS – ranging from• Google apps suite to the recently released Microsoft TownHall service on the
Azure (cloud computing) platform to IBM’s Lotus collaboration suite to more focused products such as Publivate’s Crowdsourcing software and service for “innovation through collaboration”.
53
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Gov 2.0 Framework Components- Collaboration
Example collaboration - Mashups. Combining data or products from multiple sources and producing new products and services.• 1000’s of mapping mashups and applications developed in part from Open Data
initiatives, open APIs, and subsequent application development efforts
Collaboration sites• Toronto Star’s “YourCity,MyCity”• GovLoop, – literally thousands of industry and community sites
Collaboration events – both in person and online “webinars”• MISA ; Lac Carling; Showcase Ontario; GTEC; Gov 2.0 Summit and Expo• GovCamp – next one in Toronto June 17th, 2010. Local Hackfests …. etc• MISA Ontario – roundtable on Wednesday and Unconference in spring 2011
54
MISA Ontario 2010 Annual Conference
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Gov 2.0 Framework Components- Collaboration
55
Collaboration relates to so much in Gov 2.0 … and elsewhere
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Collaborate Now
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MOG Framework - Open Data Component
Municipal Open Government
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Government and the Role of Open Data
Open Government as defined by citizens and communities of interest has a data – centric focus
58
Source: Toronto Change Camp 2009
58
Open Data guiding principles (commonly adopted)• Complete. All data made available except where exempted by privacy , security and
privilege limits
• Primary. Collected at the source, with the highest possible level of granularity.
• Timely. Aas quickly as necessary to preserve the value of the data.
• Accessible. Data is available to the widest range of users for the widest range of purposes.
• Machine processable. Data is reasonably structured to allow automated processing.
• Non-discriminatory. Data is available to anyone, with no requirement of registration.
• Non-proprietary. Data is available in a format over which no entity has exclusive control.
• License-free. Data is not subject to any copyright, patent, trademark or trade secret regulation. Reasonable privacy, security and privilege restrictions may be allowed.
Gov 2.0 Framework Components- Open Data
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Source: http://resource.org/8_principles.htm
l (Dec 8, 2007)
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- We Have Data …Now What?
60
• USE THE DATA!• Washington DC
– Apps for Democracy ’09
• Code for America – “Connecting City Governments & Web 2.0 talent
• DataSF ’09 “Innovation Showcase”
60
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Success Stories- We Have Data …Now What?
61
• USE THE DATA!• DataTO.org –
community based• Apps4Edmonton –
City sponsored• Ottawa Apps
contest in the fall• Apps for Climate
Action – B.C.• Other apps
contests in the works
61
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Initiatives- Challenges for Government
62
Corporate Culture – Moving to Gov 2.0 is a significant shift for many organizations (all levels of government)
Policy – precedents and today's trend is to move from a “Fee for Data” to a Free Data corporate policy
Legal considerations related to privacy, IP and perceived liabilities
Resourcing the initiative – many recent initiatives have been “off-the-side-of-the-desk” projects … after start-up, data maintenance including issues of data quality e.g. GIS “grade” versus crowdsourced
SES (Scope, managing Expectations and Sustainability) e.g. what data (based on FOI), priority ranking system, operational funding model
62
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Open Data Initiatives- Example Benefits for Citizens
63
Access to Open Data at no cost + new tools to USE the data
“Ease of use” for data in a usable/re-usable format – developers
Opportunity to create mashups of open data from multiple sources
Economic spinoffs for business in new software, data mining products and services, innovation centres/communities
Increased efficiencies (e.g. reduced $ for FOI) for both government & citizens (reduced time and money to access/use data)
Access to new innovative services and applications – “smart” phones ! 63
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Stumble Safely – a guide to bars and
avoiding crime, “Apps for Democracy” Silver Award
“... contest is to develop innovative software to present District data, its long-term goals are broader,” said District CTO Vivek Kundra. “By making government data easy for everyone to access and use, the District hopes to foster citizen participation in government, drive private-sector technology innovation and growth, and build a new model for government-private sector collaboration that can help all governments address the technology challenges of today and tomorrow.”
President Barack Obama named Vivek Kundra the Federal Chief Information Officer (CIO), on March 5, 2009
64
http
://w
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.out
side
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Open Data Initiatives- Example Applications for Citizens
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
NY City Apps Contest Winner
Wayfinder – app for Android Smart Phone- finds subway stations and routes needed
Many apps have transit focus
65
Open Data Initiatives- Example Applications for Citizens
65
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Vancouver VanTrash application – not a City App
Sends reminders of what (recycle/ garbage) and when
Built resulting out of discussions at a community “hackathon”
66
Open Data Initiatives- Example Applications for Citizens
66
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
FixMyStreet started in UK; recently began in Canada in Ottawa area- benefits from open data
Community controlled; data passed on to appropriate jurisdiction
Issues with approach- industry standards versus public expectations (e.g. potholes)- public sector capacity to address issues
Recent collaboration on Open 311 may impact
67
Open Data Initiatives- Example Applications for Citizens
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Location, Location, Location New and Existing Location based data Mashups in Mapping and Applications to Answer
….. Where is and What’s Nearby
68
Open Data Initiatives- Example Applications for Citizens
Yelp
Map the Path
Geodelic
68
Other possibilities including: Geobase map engine (NRCan)ESRI’s ArcExplorer
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Open Data Initiatives- Open Data Collaboration Revisited
69
Source: URISA Ontario NewsletterWinter 1994, Jury Konga
Data Sharing Concept - Circa 1994
Concept for tomorrow
Academia, Non-Profits,
Community Groups
OpenStreetMapCommunity
Updates
External Data Linkages(e.g. World Bank)
OpenData.CA
Provincial
Municipal
Federal
Public Service
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Collaborate Now
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MOG Framework - Organizational Culture
Municipal Open Government
“Corporate Culture” …..
is the major stumbling block (hurdle, _ _ _ _ _ fill in the blank) facing Open Government today
– clearly stated as such in almost every report
Gov 2.0 Framework Components-Organizational Culture
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The “elephant” in the room – well known but what to do? Consider …• “Good Failure” - a point on
the road to success.• Engagement – need to
increase participation/buy-in• Transparency – moving from
control to empowerment
Gov 2.0 Framework Components-Organizational Culture
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http://www.publivate.com/?p=671
Change management for Gov 2.0 – another discussion (BIG topic)
Needs to be tackled – it directly impacts on the degree of success and sustainability
ChangeCamp needs to become ChangePlan !
Gov 2.0 Framework Components-Organizational Culture
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191M
300M
Gov 2.0 Framework Components-Organizational Culture
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Us
Now
– P
art
1
Open Government good in principle …. in practice, how open is open?
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Collaborate Now
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MOG Framework - Policies and Standards
Municipal Open Government
Open Gov, Open Data, Enhanced Citizen Engagement, Collaboration and Innovation – this speaks to the need to consider new policies for the enterprise
Some key policy areas include : use of social media, information access, protection of privacy, information and records management + related Service Level Agreements
Gov 2.0 Framework Components- Policy: New Considerations
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Leverage knowledge of the community – many examples ….
Open Muni - Policy and Standardshttp://wiki.openmuni.org/
Center for Technology in Government – Social Media Policy http://www.ctg.albany.edu/
Gov 2.0 Framework Components- Policy: Leverage What Exists
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 7979
Role and Use of Social Media is a key component of Gov 2.0
Assessment of existing policies undertaken by Center for Technology in Government, State University of New York and categorized policy elements that need to be addressed (May 2010)
Report has references to existing policies
Gov 2.0 Framework Components- Social Media Policy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8080
Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf
“Access by Design” principles from Ontario Information and Privacy Commissioners Office (April 2010)
1. Proactive, not Reactive2. Access Embedded into Design3. Openness and Transparency = Accountability4. Fosters Collaboration5. Enhances Efficient Government6. Makes Access Accessible7. Increases Quality of Information
Gov 2.0 Framework Components- Information Access Policy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8181
Source: http://www.ipc.on.ca/images/Resources/accessbydesign_7fundamentalprinciples.pdf
Open Data initiatives have geospatial/GIS data as a foundation dataset
Policies have evolved through the GeoCnnections Policy Working Group (Natural Resource Canada)
Best Practices Guides were developed with Version 2 completed in 2008
Significant information including 3 data licensing models & templates
Gov 2.0 Framework Components- Information Access Policy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8282
“Privacy by Design” principles from Ontario Information and Privacy Commissioners Office (initiated in the 1990’s)
Has evolved – “Privacy by Design now extends to a “Trilogy” of encompassing applications: 1) IT systems; 2) accountable business practices; and 3) physical design and infrastructure”
Gov 2.0 Framework Components- Privacy Policy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8383
Source: http://www.privacybydesign.ca/
“Privacy by Design” Principles
1. Proactive not Reactive; Preventative not Remedial2. Privacy as the Default3. Privacy Embedded into Design4. Full Functionality – Positive-Sum, not Zero-Sum5. End-to-End Lifecycle Protection6. Visibility and Transparency7. Respect for User Privacy
Gov 2.0 Framework Components- Privacy Policy
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8484
Source: http://www.privacybydesign.ca/
Policy is there for a reason – to provide structure and guidelines
…. While enacting policy, don’t lose sight of why the policy exists
Gov 2.0 Framework Components- Policy …last word
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8585
http://www.socialsignal.com/cartoon
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 86
Collaborate Now
Leverage what exists and collaborate on what needs to be defined
Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives
Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID
There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, …
Gov 2.0 Framework Components- Standards
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8787
O’Reilly’s “Government as a Platform” identified the following components/core standards:
• “IP – Internet Protocol• TCP – Transmission Control Protocol• DNS – Domain Name System• HTTP – Hypertext Transfer Protocol• HTML – Data Format”
with a systems philosophy to keep it simple and let it evolve
http://www.slideshare.net/timoreilly/government-as-platform
Gov 2.0 Framework Components- Standards
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8888
Gov 2.0 Framework Components- Example Standards Activities
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 8989
Source: http://www.w3.org/TR/gov-data/
Publishing Open Government Data
Web Mapping Services, Sensor webs, 3D City GMLSource: http://www.opengeospatial.org/standards/
OMG http://gov.omg.org/gov-wg-opengov.htm
http://open311.org/
Gov 2.0 Framework Components- Example Standards Activities
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9090
The latest endeavour from Mr www, Sir Tim Berners-Lee
Linking Open Data datasets – part of the semantic web work
Gov 2.0 Framework Components- Standards Organizations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9191
Plus all the open source groups and local initiatives
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 92
Collaborate Now
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9393
MOG Framework - The Technology Component
Municipal Open Government
Technology – what goal is it addressing …
what’s the value proposition?
Gov 2.0 Framework Components- Technology … a start point
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9494
http
://ww
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/carto
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O’Reilly -Lessons from technology platforms• Embrace open standards• Build a simple system• Design for participation• Learn from your users• Lower barriers to
experimentation• Build a culture of
measurement• Celebrate your developers
Linux example – starts with the kernel and evolves via community
Gov 2.0 Framework Components- Technology Considerations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9595
Source: “Government as a Platform”; Tim O’Reilly. June 4, 2009. http://www.slideshare.net/timoreilly/government-as-platform
The Open Source Community is large and growing
Gov 2.0 Framework Components- Technology Considerations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9696
Web 2.0 technologies ….. Lots of chose from
Where to start- assess what you need; look at popular social media sites; join the discussion groups; talk to your peers
Gov 2.0 Framework Components- Technology Considerations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9797
Microsoft Citizen Service Platform
• Technology foundation• Applications & templates• People & Processes• Physical world
Gov 2.0 Framework Components- Technology Considerations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9898
Source: Microsoft's Citizen Service Platformhttp://www.microsoft.com/industry/publicsector/Government/csp/default.aspx
Microsoft Townhall • Political campaigns• Crowdsourcing issues• Azure cloud platform• Portal & DB backend
Gov 2.0 Framework Components- Technology Considerations
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 9999
Gov 2.0 view from IBM – “Smarter Cities”, Web 2.0 and enterprise technologies
Gov 2.0 Framework Components- Technologies
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 100100
VISION product leverages Google apps platform
Google Platform and Apps
Municipal IT groups have an important role to play as enablers
Lots of technology choices … with challenges and opportunities
Innovation must continue and … it’s not just about hard ROI
Gov 2.0 Framework Components- Technology
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 101101
Technology, Innovation and the Business Case
http
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MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 102
Collaborate Now
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Refocus on Gov 2.0 - the Short Story
103103
Components of Gov 2.0 have been happening for a while … at all levels of government
Gov 2.0 is transformational and still early in its evolution
Gov 2.0 is not a fad and it’s gaining momentum
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress
Refocus on Gov 2.0 - the Short Story – Part 2
104104
Collaboration and participatory government is growing via Web 2.0/social media technologies
Open Data leverages a valuable asset to facilitate innovation and expanded services
At minimum … get informed, join the Gov 2.0 community and “sketch out” a framework plan
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 105
Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery throughout Canada
Concluding Thoughts …
MISA Ontario 2010 Annual Conference
Municipal Open Government Framework - a Work in Progress 106
Gov 2.0 and Open Data Education opportunity – MISA Ontario Annual Conference, June 13 – 16, 2010. Niagara Falls, Ontario.www.misa.on.ca
Open Gov, Open Data … M
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Jury Konga, ChairMISA ON Gov 2.0 Committee
and PrincipaleGovFutures Group
jkonga@sympatico.ca
Mike Proudlock, SecretaryMISA ON Gov 2.0 Committee
and Project ManagerOffice of CIO, Peel Region
Mike.Proudlock@peelregion.ca
Thank You
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