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Migrating a Complex
Museum Website
from a Commercial CMS
to Open Source
Jane Alexander & Niki Krause
Cleveland Museum of Art
CONCEPT
Put the art out there!
AFTERTHOUGHT
Will somebody please think of collection online?
ACCESSABILITY
Critical Shortcomings
Critical Shortcomings
• heavily customized CMS
• perplexing code
• no SEO, no paths for pop-up content pages
• no sharing
• flakey Mailing and Calendar plugins
• complex staff interface
• no cross platform
• no mobile site
• high license fees
DISCONNECT
Ownership & Stakeholders
INTERDEPENDENCE
Major Technology Projects
Collection Catalog and
Management System (CCMS)
Life-long Learning Center
Tour Guide App
Moving Forward
• bring hosting and develop in house
• get the right back end
• give departments a larger role in guiding and maintaining
• fix and expand Collection Online
• build to support many museum efforts
• restructure IMTS, build an application department
PHASE I
STABILIZE + PLAN
IMTS
Project Leadership
EQUAL VOICE
Web Steering Committee
Subcommittees
• Collection Research & Presentation
• Educational & Entertainment Programming
• Transactions
• Branding (Marketing and Design)
• User Functionality
CMS OPTIONS
Should I stay or should I go?
CMS Options
• stay with Sitecore,
but hire an in-house developer
– licensing and training costs
– limited mobility
– complex interface
• move to Drupal,
with an in-house developer
– unknown negatives (black hole)
START OFF
WITH DRUPAL
In-house Web Developer
USABILITY
Short-term Solutions
Menus & Navigation
Streamlined Navigation
Homepage
Homepage with emphasis
GATEKEEPER PILOT
Distributing Responsibility
MEMBERSHIP
DONATIONS
e-Commerce Portal
PHASE II
BUILD
THE FOUNDATION
POP-UP PAGES
Redesign
COLLECTION ONLINE
Redesign for Art Lovers
ANALYSIS
Content Types
GALLERY ONE
ARTLENS
Places to go, things to do…
MIGRATION PLAN
Long-term Solution
RESPONSIVE DESIGN
Mobile Devices
SCHEDULING
RSVP
e-Commerce Portal
LAUNCH
TRIAGE
Press the button, Max!
PHASE III
OUT + UP
GATEKEEPERS
WEB EDITORS
Distributing Responsibility
SMARTPHONE
Redesign
ACCESSABILITY
SEO Implementation
COLLECTION ONLINE
Enhance for Researchers
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