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Sourcing & Deployment – Room 5
Shapingtomorrowwith you.
Managed Storage Turnkey Packageswith you. y g
J h K üthJohannes KrüthBusiness Development Managed Storage Fujitsu TechnologyStorage, Fujitsu Technology SolutionsWolfgang FreiwaldIT Architect re Cons ltant Managed
17:15 h
IT Architecture Consultant Managed Storage, Fujitsu Technology Solutions 17:15 hSolutions
VISIT 2010 – Fujitsu Forum Europe
Managed StorageTurnkey Packages
Johannes Krüth / Wolfgang FreiwaldJohannes Krüth / Wolfgang Freiwald
VISIT 2010 – Fujitsu Forum Europe 4 Copyright 2010 FUJITSU
Customer Pains around Storage Operations
C t
Neglect of core-tasks and therefore strong demand in the mid market for Managed Storage
Cost pressure Increasing admin complexityPressure to deliver higherIT SLAFast growth of storage capacityFast growth of storage capacity >25%Avoidance of OutsourcingAvoidance of OutsourcingHigh IT training expenses due to short innovation cyclesyLack of cost transparency and planning accuracy
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU5
Addressing Key Pain Points
P i i t F jit ’
We can offer the right answers to our customers challenges
Pain pointsCost pressure
Fujitsu’s answer• Savings of up to
30% compared to• Pay-per-use by
storage class,
Lack of resources and skills
30% compared to own operation
• No procurement, no administration
storage class, economies of scale
• Quick, easy, secure on-demand accessand skills
Pressure to
no administration, no resource/ skills gaps
• 7x24 monitoring and
on-demand access, less integration effort
• SLA by storage class, enhanced servicedeliver higher IT
SLA• 7x24 monitoring and
administration, clear reporting
enhanced service-levels
Managed Storage
ManagedStorage
I-a-a-Sfor Storage
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU
Managed StorageTurnkey Packages
g o S o age
6
Storage Suite in Dynamic Infrastructures
Dynamic Infrastructures
Managed Managed Data Center Managed Workplace
Storage Services
ManagedInfrastructure
g g p
Managed Maintenance
Infrastructure as a Service Server as a Service Storage as a Service Workplace as a Service
Managed StorageTurnkey Packages
I-a-a-S for Storage
Infrastructure Solutions Data Center Solutions Office Solutions
g p
Backup on-demandBusiness Continuity
g
Infrastructure Products & Services
StorageServers Clients
Network Software
Top-up ServiceService Packs
Extremely standardizedMANAGED STORAGE – TURNKEY PACKAGES
Highly customizedMANAGED STORAGE
VISIT 2010 – Fujitsu Forum Europe 7 Copyright 2010 FUJITSU
Managed Storage Turnkey PackagesComplete bundle consisting of HW, installation, maintenance and operation services (24×7 monitoring and administration of the storage system) for a contract duration of 48 months
Turnkey Packages
Installation
XL = 32
L = 24
Maintenance
Software
M = 16S = 8
0 8 3216122 246
Capacity in TB
Run-time: 48 Months; +12 Option
Extensions-packages 4TB
Hardware
Admin Extensions packages 4TB
Target customer: 250 – 999 employees
Liaison and support through local
Monitoring
ReportingLiaison and support through local partner
System remains at the customer’s site
Migration
Finance
S
M
L
XL
VISIT 2010 – Fujitsu Forum Europe
site
Complete financing is optional
Copyright 2010 FUJITSU
FujitsuPartnerLeasing
M XL
8
Based on ETERNUS DX80 SystemsETERNUS DX80
24/48/72/96 SAS discs (S-/M-/L-/XL-Types)Rack included
Synecon performance benchmarkETERNUS DX80 is consistently outperforming competitor products
FC or iSCSI4 directly connected or 128network connected hostsRAID 0, 1, 1+0, 5, 5+0, RAID 0, 1, 1 0, 5, 5 0, 6 supportedRedundant and during operation exchangeable components
Outstanding featuresData block guardCache protectorRedundant copyData encryption
RAID migrationEnergy-saving eco-mode8 Gbit/sData encryption
SAS, nearline SASor SSD
HP MSA 2312 fcETERNUS DX80
IBM DS 3400DELL AX4-5
8 Gbit/s FibreChannel
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU9
Available Options to extend and prolongueProlongation packages
1 yearExtension packages
4 TB capacity each
Capacityi. TB
32
XL (32)
L (24)
PP-XL-1Y24
32EP-1Y-4TB
1
M (16)
L (24)
PP-M-1
PP-L-1Y
8
16 EP-2Y-4TB
1 2
S (8) PP-S -1Y
8
1 2 3 4 +1EP-3Y-4TB
1 2 3Years
1 2 3 4 +1 1 2 3Years
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU10
Services / SLA Installation services
Installation of hardwareSetup of connection to System Management CenterSetup of connection to System Management Center
Hardware maintenance servicesHardware maintenance servicesSilver: 4 years onsite services, 4h onsite reaction time for ETERNUSGold: High service level with short recovery time will be released soon
Operational services by Fujitsu Systems Management Center S i D k 30 i ti 5 9Service Desk, 30 min. response time, 5x9System monitoring 7x24Incident management 7x24g2nd level support 7x24System administration incl. change request management 5x9S i ti
VISIT 2010 – Fujitsu Forum Europe
Service reporting
Copyright 2010 FUJITSU11
Financial ServicesLeasing Managed Storage Turnkey Packages
B dl i ti f HW & SW i t ll tiBundle consisting of HW & SW, installation, maintenance, monitoring, administration and reportingMigration services optional inclusion
St d d l h k b l iStandard solvency check by leasing-partner
Fujitsu recommends SF&L
Third party leasing possible
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU12
Systems Management Center (SMC)
Th S t M t C t i t l
We deliver server, storage, network and client services with predefined service levels for our customers in Europe
The Systems Management Centre is a central service function and delivers a comprehensive, module range of standardized remote services that support and guarantee the operation of a customer IT infrastructure or solution
7x24 operation39 employees3-shift-model3-shift-modelSMC services and management are certified by ISO 20k- 9k- 14kFully ITIL compliant operationFully ITIL compliant operationEconomies of scale: Fujitsu is the 3rd largest service provider worldwideM th 5 t b t t d 15 t b t
VISIT 2010 – Fujitsu Forum Europe
More than 5 petabyte storage and 15 petabytebackup managed by Fujitsu in Europe
Copyright 2010 FUJITSU13
Customer BenefitsDedicated storage systems remain within the company‘s data centerP f i d f 4Peace of mind for 4 years
No effort for procurement and operationNo double-checking regarding end-of-life announcementsNo double checking regarding end of life announcementsGain the freedom to refocus on your core-business
Cost reductionEconomies of scale provided through Fujitsu’s Systems Management Center (3rd largest service provider worldwide)Let professionals operate your storage systemsLet professionals operate your storage systemsPlanning validity with respect to costs
Increase of service qualityIncrease of service quality 7 x 24 monitoringITIL based operation and cyclic reporting
VISIT 2010 – Fujitsu Forum Europe
„State of the art“ storage systems
Copyright 2010 FUJITSU14
Example ScenarioCustomer A Description
Customer A signed package L (at t0) with a starting capacity of 8
Capacityi. TB
32 g p yTB and expected annual growth of 25%24
32
EP-2Y-4TB
After 3 years (at t3) he knew:L (24) PP-L-1Y
16
8• He would prologue (to
longer utilize the HW)• He would need 4 more1 2 3 4 +1
8
He would need 4 more TB for 2 years due to unexpected growth
Years
1 2 3 4 +1t0 t3
VISIT 2010 – Fujitsu Forum Europe 18
MigrationIndividually designed and calculated servicePredestinated to be performed by local partnerMigration & handover-quality-checklistOptional inclusion into leasing-package p g p gNot included in Turnkey Packages
VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU19
Security
R i t O ff i
Managed Storage Turnkey Packages fulfill all customer requirements regarding security
RequirementsStorage Systems to be managed remotely from the Fujitsu Systems
C (S C)
Our offeringWith Fujitsu taking over the operations within its SMC there is no access to
( )Management Center (SMC)No access to the data from the external storage operatorThere has to be a solution preventing
servers any more (root-rights) - the hand-over point can be between storage-port and HBA of the serverResult: Without access to the serversThere has to be a solution preventing
any kind of data accessResult: Without access to the servers directly attached to the SAN it is impossible to access data (on a LUN).For the administration of the storage gsystems there is only an administration password neededThe access can also be established th h d di t d d i i t tthrough a dedicated administrator network (LUN). This will result in an additional decoupling from the customer network
VISIT 2010 – Fujitsu Forum Europe
network
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