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Agile Mëtteg 15 December 2011 Developers vs. Operations This is what we are (sadly) used to. Devops is a set of practices, principles, and methods allowing for a better collaboration and a deeper understanding between these two worlds (and further on, between these domains and the users/stakeholders). It is addressing the part of Agility that's not fully adressed usually in Agile approaches. This free Agile Mëtteg session will present you with the principles behind Devops, and also detail some of the practices. Hopefully you'll have all the necessary keys to unlock the doors between development teams and operations teams.
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Agile Mëtteg – December 15th, 2011
DevOps
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DEVOPSLove your devs’, Love your ops’
15 December 2011
PROFILE
Created in 2004Independent Software Development Company
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FIGURES
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2004 2005 2006 2007 2008 2009 20100 $
500,000 $
1,000,000 $
1,500,000 $
2,000,000 $
2,500,000 $
3,000,000 $
Turnover
16% 1%
42%
41%
Turnover Distribution
Place Financière
Activités Indus-trielles
Services & Vente
Secteur public & Associatif
2,5M€ in 2010
2004 2005 2006 2007 2008 2009 2010 2011-5
0
5
10
15
20
25
30
35
0 -1 0 -1 0 -2 -1 00 29 12 13 16
2227
2
8
32 3
8
6
5
Employees turnover
32 in 2011
15 December 2011
OUR SERVICES
Development of fast & flexible solutions business value oriented
enabling productivity
maximizing ROI
Training and Consulting helping
understanding and applying Agility
making available easy and powerful tools for follow-up of relevant KPI
adopting and deploying Simple & pragmatic methods for achievements of project objectives
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MgtTeam
Services
SoftwareDevelopme
nt
OpsTeam
Services
Dev Team
Services
123
4 1
2
3
4
Dedicated for IT, Business and Operational
organizations
Based on values and principles of Agility
OUR MEANS
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Overall seniority80% > 4 years56% > 8 years31% > 12 years
Authorized Training Centerin Luxembourg
Agility We partner with IT and agile actors when relevant
0-4 4-8 8-12 12-16 16- 0123456789
56
86
4
Long term collaboration100% trust us
after a first mission
OUR MAIN CUSTOMERS
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SPEAKER
15 December 2011
Pierre-Antoine Grégoire
I.T. Architect & Active Agilist
pagregoire@agilepartner.net
@zepag
+352 691 555 482
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PARTICIPANTS
ABOUT YOU…
Who are you?What is your role?What do you know about agility & DevOps?
15 December 2011
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Agenda
IntroductionPrinciplesPractices
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Agenda
IntroductionPrinciplesPractices
15 December 2011
Dev What?What Ops?
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At first glance?
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Separate continents
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Separate concerns
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Development is about pushing changes
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Development is about pushing changes
15 December 2011
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False sense of Agility
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Separate triangles ;)
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Separate triangles ;)
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Quality of process/tools on the grill
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Often forgotten!
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Reluctance to change is the rule
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Agenda
IntroductionPrinciplesPractices
15 December 2011
Devops?Still not clear?
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For users and Management
Business agilityIT alignment
Concrete end-to-end concerns for Devops
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Unified Processes
End-to-end business process including:
BusinessDevelopmentOperations
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CAMS
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CAMSCulture
Process and People first
AutomationReduce risk of change
MeasurementAssess impact of change
SharingIncidents, negative impacts as the only enemy
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QA enablement
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Agenda
IntroductionPrinciplesPractices
15 December 2011
Dev & ops & moreWhere do we go
now?
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To Bridge the gap
Make people share:ConcernsProcessesToolsProblems
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Share metrics, deadlines,
responsabilities
REAL, PRACTICAL, end-to-end Business-IT
alignment
Share tools empowering overview and interactions on
the process
No finger-pointing, a problem anywhere in the process is
everybody’s concern
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Making processes more agile
Easier with Agile development in placeCustomer already involved in Agile processMake operations’ processes more Agile
Hard because of focus on stabilityThought by many as incompatible with ITIL or other processes used in operationsWrong: improve quality, visibility and flow (through automation by tools and through well defined validation policies)
15 December 2011
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Deployment improvements practices
Rigorous testingDeploying small changes oftenDark launchingFeature flagsOne-button deploy systemBuild pipeline
Purpose: to reduce the risk of change
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Performance and availability monitoring
Collaborating on metrics’ collectionMonitoring reviewsLoad-feedback behaviorInstrumentation
Purpose: to assess the impact of change
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Unified TOOLS
15 December 2011
Ops ToolsRelease managementProvisioningConfiguration managementSystems integrationMonitoring and controlOrchestrationVisible through all the process
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Unified TOOLS
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Dev ToolsComponents repositoriesSource Code repositoriesBuild industrializationCode quality metrics
Visible through all the process
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Where do I go from here?
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Improve automation of deploymentImprove industrialization of developmentMake them converge and share goals and problemsMake them share and improve the process
Have fun!
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References/Sources
15 December 2011
Patrick Debois’ Blog: http://www.jedi.be/blog/
Dev2ops Blog: http://dev2ops.org/blog/
Opscode’s blog: http://www.opscode.com/blog
John Allspaw’s blog: http://www.kitchensoap.com/
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Certifications Duration Date
Certified Scrum Master 2 days 07-08 March 2012
NEXT TRAININGS & EVENTS
Courses
More information on http://www.agilepartner.net/all-trainings/
15 December 2011
Agile Mëtteg - Next free lunch seminar 2012: To Be Definedhttp://www.agilepartner.net/category/free-seminars/
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CONTACTS
Thank You
15 December 2011
Pierre-Antoine Grégoire
I.T. Architect & Active Agilist
pagregoire@agilepartner.net
@zepag
+352 691 555 482Follow us on:
Agile Partner: www.agilepartner.net & http://blog.agilepartner.net
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