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Leverage your networks to improve asset management using location based services. Also build applications that lower costs and provide context for business decisions.
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Leverage your network to improve asset management
Department of EnergyInformation Management Conference
Jeromy MarkwortPacific Northwest National Laboratory
March 2-6 2009
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PNNL-SA-64944
Agenda
What is “location services” all about?Using location services for asset management
The problem
The solution: Paradigm shift
The pilot
Benefits: Business case
Technical informationThe network
The future
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What is location services all about?
Determining location of objects by disparate meansLeveraging location information for new applications or to make current applications more useful or easy to useExamples…
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People Tracking
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Google Latitude
Do you know where your CIO is?
Flight Tracking:
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One of my flights to the conference
Flight 349 SLC to ALT
PNNL applications leveraging location services
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Able to drill down to a room for related information.
PNNL applications leveraging location services
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Map Information Tool (MIT2)
PNNL applications leveraging location services
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Wireless client and Wi-Fi tag location
Rogue access point location
Client Location History
Client location history video removed
Agenda
What is “location services” all about?Using location services for asset management
The problem
The solution: Paradigm shift
The pilot
Benefits: Business case
Technical informationThe future
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Asset Management: The Problem
First-class asset management is essential for good stewardship of DOE resources
Wall-to-Wall inventory at PNNL has been conservatively estimated at $115k/year* (direct costs)
Indirect costs are unknown
Staff efforts redirected from projects
One data point
The longer between inventories, the harder assets may be to find and more likely to be lost
* Based on inventory of all tagged property
The solution: Paradigm Shift
Network interfaces as key means of identificationLeverage inherent capabilityLike bar codes, only betterNetworks are proliferating while device interfaces are decreasing in cost and size and becoming ubiquitousLocation based on: Ethernet, Wi-Fi, 3G, and GPS
OtherOtherWirelessWirelessWiredWired
Three-Phase Pilot
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Non-Networked Property (Phase 3)Non-Networked Property (Phase 3)Wired (Phase 2)Wired (Phase 2)
0 15,000 30,000
Wireless (Phase 1)Wireless (Phase 1)
Pilot Phase 1: Wireless Devices (Complete)
Result:~50% of population seen (2,723 of 5,615 items)
Reasons:Only 75% of population registered for use on our networks
63% of registered wireless assets seen
Cultural: staff used to manual inventory method
Lesson:Must have a good tie between MAC address and property number
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Pilot Phase 2: Wired Devices (in progress)
75% of items last seen within 24 hrsWired devices talk on networks very frequently
Should be relatively easy to track
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Benefits
~30,000 tagged property itemsPrevious method: $115k/year for one data pointCurrent: 2,700 wireless items successfully tracked using networks
Continuous data
Current: up to 30,000 items could be tracked using existing network architecture
Continuous data
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Non-Networked Property (Phase 3)Non-Networked Property (Phase 3)Wired (Phase 2)Wired (Phase 2)
0 15,000 30,000
Wireless (Phase 1)Wireless (Phase 1)
Benefits (continued)
Reduce overhead and direct costsContinuous location informationEncourage multi-use/shared equipmentBetter understand equipment usageLeverage inherent capability for many items; other items can be easily adaptedLeverage network investments for increased ROI
Benefits: Stove Pipe vs. Unified Architecture
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Stove Pipe Architecture Unified Architecture
Unified Network
Agenda
What is “location services” all about?Using location services for managing assetsTechnical information – the smoke and mirrorsFuture applications
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WirelessWirelessWiredWired
The Network: Trackable Devices
Two basic categoriesLeverage inherent functionality to improve efficiency, reduce costs, increase accuracy and timeliness of location data: Paradigm shift.
OtherOther802.11 Devices and tags802.11 Devices and tags Passive RFID TagsPassive RFID Tags
OtherOther
WirelessWirelessWiredWired
The Network: Location Architecture
Simple Network Management Protocol
AP
Application 1Application 1Application 2Application 2
Application 3Application 3
Switch
GPS, Cell, BlackBerry,
etc.
GPS, Cell, BlackBerry,
etc.
MSEMobility Services
Engine
Location db
Location db
Search Harvester
802.11 Devices802.11 Devices Passive RFID TagsPassive RFID Tags
WCS Wireless Control System
Wireless LAN ControllerWLC
and tagsand tags
Manual Process
Manual Process BlackBerry Server
Wireless Location
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WirelessWireless
SwitchSwitch APAP
MSEMSEMobility Services Engine WCSWCS Wireless Control System
Wireless LAN Controller
WLCWLC
APAP
APAP
Agenda
What is “location services” all about?Using location services for managing assetsTechnical informationFuture applications
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The future: Developing areas of Location
Basic Location (x/y, civic, geo)
Asset Management
Real Time Location Services (basic location + timeliness)– Tracking high valued items or processes
• Presence (basic location + context)– available/unavailable– Staffing, best form of contact (call (ring vs. vibrate), IM, email, page, etc)
• Telemetry and sensors (basic location + environment)– Temp, pressure, shock, etc
• Authentication (basic location + role)– What something or someone can do based on its location
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Questions?
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Begin Reference Slides
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Location Methods
• Wireless (devices and Wi-Fi tags):– Trilateration/Triangulation (Received Signal Strength Indicator),– Choke-points– Time Difference of Arrival (outdoor and large open indoor spaces)
• Wired (clients, servers, appliances):– Simple Network Management Protocol– Network Mobility Services Protocol
• Other (BlackBerrys, cell phones):– Trilateration/Triangulation– GPS– Cell (nearest tower)
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The Future: What’s next…
1. Know where a device is (where are my loan pool laptops?)
2. Know things about a device (how hot is it running; has it been dropped; where has it been?)• Telemetry (temperature, humidity, shock, movement, history)• Network edge transformed into sensor network
3. Know about relationships• Conditions: authentication, access, training, location history,
location based session• Contingencies (what a device/person is able to do based on
where it is and conditions)
The Pilot: Data and Stakeholders
• Data Set– Sensitive Property Items (DOE O 580.1)
• Stakeholders– PNNL
• CIO Jerry Johnson• Chief Financial Officer Marty Conger • Manager, Asset Management Chris Armstrong • Manager, Property Management & Property Accounting Jeff Enger
– PNSO
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Sensitive Property Definition
DOE O 580.1 Sensitive items are those items, regardless of value, that require special control and accountability because of susceptibility to unusual rates of loss, theft, or misuse, or due to national security and export control considerations Items include but are not limited to weapons, ammunition explosives, classified property, laptops, PDAs, other information technology equipment and removable components with memory capability.
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