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ERP Implementation in MPPKVVCL Indore The journey and the Outcome :
Experience Sharing
Why !! Regulatory
Compliance
Taxation Compliances
Lack of Standardization
Inefficient and Cumbersome
Processes
Lack of accurate and timely data for
decision making
The Journey – How we went about it ! Put up a Core Team – 3 persons.
Avail Services of Good Consultants – We had PwC.
Design a good RFP for SI – Most critical.
Select a Good SI – We Had TCS !!.
Design a Hardware Bid in Consultation with SI and Consultants.
Sizing, Flexibility, Interoperability, Cost.
Create core functional expert team to engage with SI and Start Designing Software Solution.
Design/ Redesign and again redesign till you get it right.
Train…Train…..Train.
Do a Pilot.
Redesign Again….
Implement.
The Project Coverage Geography
15 Districts of Western Madhya Pradesh.
Nearly 600 different offices.
Functional Coverage
Supply Chain Management.
Finance.
Projects.
Human Resources.
Location
DC at Indore.
DR at Jabalpur.
Project Components
Software IT
Infrastructure & Hardware
Networking DC - DR
Infrastructure
Software Selection ERP Core Product – Oracle e-Business Suite R12.1.3.
Business Intelligence – Oracle BI Suite.
Business Planning – Oracle Hyperion.
Data Base – Oracle 12c.
Operating Systems
Linux : Redhat 6.2 and Centos 6.5.
Windows Server 2012 R 2.
SQL Server 2012.
Network and System Monitoring Tools - BMC
Performance Management.
Network Automation and Monitoring.
IT Services management.
Other Software
Virtualization.
Backup, Antivirus, Proxy Services
IT Hardware Data Center
Servers – 46 Nos Fujitsu
(Production, Application,
Data Base, Mail, Proxy)
SAN Storage – 2 Nos, 25
TB Fujitsu.
Tape Libraries – 2 Nos,
Fujitsu.
Network Devises – 37 Nos
Cisco (Firewall, Routers,
Switches, IPS).
DR Center
Servers – 36 Nos Fujitsu (Production, Application, Data Base, Mail, Proxy)
SAN Storage – 2 Nos, 25 TB Fujitsu.
Tape Libraries – 2 Nos, Fujitsu.
Network Devises – 37 Nos Cisco (Firewall, Routers, Switches, IPS).
Field Offices
2000 PCs and Laptops at various Locations.
Data Centre & Disaster Recovery
Industry standard Data Centre with redundancy.
Active-active replication to DR.
Covered area of 1000 square feet
More than 99% uptime
24x7 power availability
Monitoring through EMS/NMS
FTP/Email server
Fujitsu RX 500 S7 ,RX 300 S8 , RX 200 S7 Servers
Actual pictures of Data Centre - Indore
Key DC/ DR Infrastructure
Fujitsu – Rack Servers, Storage, Tape Library.
Cisco – Routers, Switches, Firewall, IPS.
Array Networks – Load Balancer.
Symantec – Mail Gateway Appliance.
Emerson – UPS, Battery bank, PAC.
Honeywell – BMS System.
Cummins – DG Set.
Data Centre BMS 24 x 7 Monitoring and Video Surveillance
Redundant Power Source and Backed up by DG Set
* Data Centre BMS pics
Network Architecture DC DR Connected by 30 MBPS Reliance Link as Primary and
another 20 MBPS SWAN Link as Secondary.
15 Critical Offices Connected by 2 MBPS Reliance Link as Primary
Link and another 2 MBPS SWAN Link as Secondary in auto switch mode.
200 Other offices connected through 2 MBPS Swan Link (RF as well as OFC). These Link connect with DC through 20 MBPS SWAN Link.
Other 400 offices access solution through VPN over internet (750
users). This users connect with DC through 20 MBPS Link of Railtel
DC connected to internet through BSNL 20 MBPS Link.
Within Offices, LAN on OFC from PoC.
24 x 7 Centralized Remote Support and Monitoring.
* Data Centre NOC pics
Data Centre NOC
• Supply Change Management
• Finance
• Project management
• HR
Modules covered under ERP Implementation
Supply Chain Management
Purchase Requisition
Purchase Order / Award
Invoices to AP.
Receive and issue the material
Managing Inventory and Physical Count
Warranty Management of material in place
Finance
General Ledger (Current Assets, Fixed Assets, Liabilities, Revenue and Expense items, gains and losses)
Asset Management
Accounts Receivable
Accounts Payable
Cash Management
Treasury Management (Investment)
Human Resource Management
Employee Self Service
Performance Management of Employees (ACR)
Compensation and benefits
Separation process
Transfer and Promotion process
Maintain Employee information and work structure
Project Management
Schedule of Rates - Maintenance of items on standard schedule
Proposal creation and its approval
Creation of Project / Estimates
Creation of Dispatch Instruction/MICC
Execution and supervision of Turnkey and Departmental projects
Meter and Transformers replacement
Measurement Book filling and invoicing
Project costing
ERP In House
Application URJAS
E Mail Service
Directory Services,
DNS
Department
Portals
Going beyond ERP
Project Timelines
Timeline from (since design to GO – LIVE ) – 3 Year (Sep -11 to Nov -14)
ERP Solution Design & Development - 2 Years (Sep -11 to
Sep -13)
ERP Solution Testing, Training , Deployment and pilot run - 1
Year (May -13 to Nov -14)
IT Infra Setup DC – DR & WAN Environment – 1 Year (Apr 13
– Apr 14)
Remote site readiness (PC/Laptop/LAN/Electric work) -1
Year (Apr -12 to Apr -13)
Achievements Material accounting and inter-store material transfer accounting Process has
been automated.
Financial Accounting Process has been automated and accounting is real time. Significant reduction in manual work and resource requirements.
Time duration has significantly reduced in performing store related transactions for field personnel.
Payroll process time for 12000 employees reduced to 2-3 days.
Pensions Payments automated. (More than 10000).
HR Processes like Travel, Medical reimbursements automated. Employee career history available.
Completely transparent processes for vendor bills payment.
Tax and Regulatory Compliances made easy and accurate.
Better and timely availability of data for decision making.
Selected for MP e-governance MAP IT Award
Benefits Realised Individual driven to system driven and standardised business
processes.
Transactions are based on approved roles & responsibilities
Inherent checks & balances such as 2-way/3-way matching, audit
trails
Reduced time and manpower effort on data gathering,
reconciliation and reporting
Reduction in paper work
Single source of data. Availability of information on a real time basis
to assist in better decision making
Integration of Business Processes leading to elimination of duplication
of effort, cycle reduction, and faster consolidation.
Organisation cultural shift towards Information Technology
Key Challenges Internal
Defining and Standardising Business Process.
Designing User Interface considering the Process Flow and work culture.
Data collection, verification and migration.
User Training and re-orientation.
Retaining Support of Key Stakeholders while facing implementation problems.
External
Engagement with SI, OEMs, Consultants, Financing Agencies and numerous sub vendors.
Quick and fair resolution of contractual matters.
Licensing ?
Core/ Processor/ User Based Licenses.
Middleware Licensing is often opaque.
Hardware.
Do not fall in trap of vendor specific specifications.
VPN, Routers.
Ensure at least 100 % Expandability in Hardware.
SI Engagement.
Insist to have onsite team. Remote development is very tricky.
Screen who is working from SI side on your project.
Ensure Documentation. Be prepared for departure of key resources at short notices.
Do not Distribute the work among teams who are functioning under a different hierarchy.
Caution !!
Points to Ponder ???
Data Center to be owned or Cloud Based.
Single Bid for SI and Hardware or Multiple Bids.
Standard Solution or Custom Development.
Licensing.
Fujitsu Advantage
A Full range of Servers, catering to all needs. Therefore, cost
effective.
Flexible Design. Core and Processor Expandability.
Optimum Sizing leads to sizable savings in Software Costs.
Very Reliable performance. Not a single instance of hardware
failure reported so far.
Compatibility with Industry Standard’s Green IT Certified, RoHS,
WEEE .
A very-very responsive delivery team. Met very tight delivery time
lines and walked extra mile to meet our requirements.
Thanks
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