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Learn how to use JIRA Mobile Connect to collect user feedback, crash reports and bugs from your users and testers avoiding the dreaded one-star rating on the App Store.
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Avoiding One-Star HellGet feedback using JIRA Mobile Connect
Ken Olofsen, Atlassian
Friday, July 22, 2011
Friday, July 22, 2011
JIRA Mobile Connect
Crash Reports
Data Input
Bug tracking
Email / RSS
Reporting
Complete Feedback Loop
+ =
Friday, July 22, 2011
Demo...
Friday, July 22, 2011
Crash Reports
Friday, July 22, 2011
Feedback
Friday, July 22, 2011
Text
Friday, July 22, 2011
Screenshots
Friday, July 22, 2011
Annotations
Friday, July 22, 2011
Voice
Friday, July 22, 2011
Friday, July 22, 2011
Friday, July 22, 2011
In-app Notifications
Friday, July 22, 2011
Your Feedback
Friday, July 22, 2011
Conversation
Friday, July 22, 2011
Statistics
Friday, July 22, 2011
JIRA Mobile Connect
• Currently in Alpha
• Crash reports
• User feedback
• 2-way conversations
Friday, July 22, 2011
It’s FREE & easy!
• Get JMC Library
• Source on Bitbucket
atlassian.com/jmc
• Get JMC Plugin
• Atlassian Plugin Exchange
Friday, July 22, 2011
No JIRA? No worries!
• $10 Starter License
- or -• Join Hosted Alpha
• Private project
• Perfect for testing
• Free for 3 months
http://atlss.in/JMCAlpha
Friday, July 22, 2011
We want your Feedback!
• jmc@atlassian.com
• @JIRA
• Join mailing list
atlassian.com/jmc
Friday, July 22, 2011
Questions?
• Yes, JMC uses PLCrashReporter
• JMC talks to JIRA Plugin via REST
• iOS user don’t have to be JIRA users
• Anything else?
atlassian.com/jmcFriday, July 22, 2011
JIRA Mobile Connect
Because feedback should be easy!
• Easy for users to give you feedback
• Easy for devs to collect, prioritize and respond to feedback
atlassian.com/jmc
Friday, July 22, 2011
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