IT Failures Town Hall: Risks of Survival

IT Failures: Risks of Survival

© Copyright 2009 Asuret Inc. All rights reserved.

Michael Krigsman, Asuret, Inc.Jonathan Yarmis, The Yarmis Group

Risks of Survival Changing Priorities Growth vs. Cost Containment Keep the lights on vs.

aligning with the business Retaining user knowledge The critical factor

© Copyright 2009 Asuret Inc. All rights reserved.

Changing Priorities

© Copyright 2009 Asuret Inc. All rights reserved.

Changing Priorities When mandated with reducing cost, how do you

evaluate where to cut? Those that are easiest to cut? Even if they expose you to more risk in the short-term? How do you “align with the business” when the

business is constantly changing its mind?

© Copyright 2009 Asuret Inc. All rights reserved.

Alignmentsand Disconnects

© Copyright 2009 Asuret Inc. All rights reserved.

Lack of alignment and conflicting incentives: Business / IT Management / project staff Vendors / customers

are common

© Copyright 2009 Asuret Inc. All rights reserved.

Growth vs. Cost Containment

© Copyright 2009 Asuret Inc. All rights reserved.

How do you balance the realities of cost containment with preparations for a recovery?

“IT will drive the economy’s recovery” Wishful thinking or really the way it is In an increasingly risky environment, can you focus on

anything but security?

© Copyright 2009 Asuret Inc. All rights reserved.

Growth vs. Cost Containment

It’s Not Technology

© Copyright 2009 Asuret Inc. All rights reserved.

knowledge

© Copyright 2009 Asuret Inc. All rights reserved.

Success and governance: people, collaboration, and responsibility

Goal: Create shared organizational memory Engaging stakeholders Improving collaboration and communication across silos

Social media Empowered end-users or out-of-control end users?

Cloud computing What happens when end-users have access to as much or

more computing capability than IT, on demand? Mobility Users are driving the next-generation platform. Can IT afford to get in front? Can IT afford not to?!

Sharing Lessons Learned

© Copyright 2009 Asuret Inc. All rights reserved.

Preventing failure© Copyright 2009 Asuret Inc. All rights reserved.

The point

© Copyright 2009 Asuret Inc. All rights reserved.

Fear drives failure …Be fearless and brave to do what’s right But, also exercise good and wise judgment

(don’t needlessly destroy your career)

Thank You for Joining Us!

© Copyright 2009 Asuret Inc. All rights reserved.

Next IT failures town hall: Tuesday, May 19, 11:00AM EDT Discussion Initiator:

Paul IngevaldsonFormer CIO, Ace Hardware

© Copyright 2009 Asuret Inc. All rights reserved.

Let’s have coffee!

Michael KrigsmanCEOAsuret, Inc.Email: mkrigsman@asuret.comWeb: http://asuret.comBlog: http://blogs.zdnet.com/projectfailuresTwitter: http://twitter.com/mkrigsman+ 1 (617) 905-5950

Jonathan L. YarmisPrincipalThe Yarmis GroupEmail: jly@yarmis.comTwitter: http://twitter.com/jyarmis+ 1 (203) 227-7841