Intersection Between Social Media and Fundraising 10/25/11

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Most nonprofits have created a robust following on their Facebook pages, Twitter streams and YouTube channels, but how often do those interactions turn in to donations for your nonprofit? At this session, learn how to master the tools and create a plan that will turn your loyal social media supporters into long-term donors. The session also includes case studies of fundraising programs that have raised dollars and awareness for nonprofits.

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Presented by

Dawn A Crawford Social Media & Communications Consultant

@SocMediaRckStr

Intersection of Social Media and Fundraising

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• Full service agency that works exclusively with nonprofits

• Nearly 10 years of dedicated nonprofit communications experience paired with 7 years of corporate advertising experience

• Offer a full range of services – bring us your problem and we’ll solve it

Social Media is a Conversation

Do NOT Be This Guy

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Social Media

is a Relationshiphttp://www.flickr.com/photos/eelssej_/394781835/sizes/z/in/photostream/

Creating Your Sustainable Plan

Master ToolsMake a Plan

Pick-A-PlatformGet Some IdeasFinal Thoughts

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Social Media DashboardHootSuite – HootSuite.com

• Manage all your social media in one place• Schedule updates• Batch upload• Analytics

Analytics for $5 a Month!

Peer-To-Peer Fundraising

• 7.5% transaction fees are industry standard + monthly fees

• Make sure it’s completely social media optimized

• Start small and repeat

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Prime the Pump

• Give value• Be a person• Identify champions• Take it off social media• Engage often

Create a Plan

• Time limited• Clear call to action• Creative themes work• Update often• Use multi-media• Ideas!

• Beth Kanter Case Study Search http://www.bethkanter.org/category/case-studies/

Surround Sound Approach

• Mention on all your current communications – newsletters, website, etc.

• Engage bloggers to tell your story• Leverage advocates to repost• Reach out to the media

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• Come HOME to Facebook - make your cause mesh with people's personal lives = family, friends and community

• Ask often• Leverage celebrations with Causes

• Backend through Network for Good

• Get on VIP's radar• Ask for Retweets• Leverage advocates• Fundraise one tweet at a time

• Have a sponsor/partner match number of tweets $1 up to a total

• Video is the next social media revolution – be ready for it!

• Great article on video fundraising ideas:• Video Can Help Boost Donations in End-Of-The-Year

Fundraising - http://www.bethkanter.org/hoffman-vide/ • Tips for Shooting A Winning Video For Your Nonprofit -

http://www.bethkanter.org/tips-video-shoot/

• Claim your page – you never know• Do check-in fundraiser with a corporate

sponsor

• Showcase what the fundraiser will fund – people, places and things

• Feature guest posts by bloggers about why they donate = your customers

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Project OverviewPurpose:

• Year-end fundraising campaign for the Autism Science Foundation

• Get small/medium donors who have some autism familiarity to donate

Distribution: Social media, website and email

Timeline:

• Material development: November 12 – November 30

• Campaign: December 1 – December 31http://www.socialnomics.net/2010/05/05/social-media-revolution-2-refresh/

Set Realistic GoalsContribute to achieving the ASF's year-end fundraising goal

Of $15,000

Contribute to an 15% increase in ASF's Twitter and Facebook followership for the month

Receive 2,000 views on the video

Place 5 posts on blogs

Place 1 media story

Campaign ElementsLandscape Analysis

Campaign Logo Development Video

Website/Blog

Email Flight

Social Media Engagement

Blogger Outreach

Media Outreach

Thank You Notes

Website – Recipe4Hope.org1,016 visits (758 absolute unique

visits)

74.41% new visits

63 sources and mediums drove traffic to the site

Nearly 25% of all traffic came from Facebook - After that was Twitter (6%) and the Discover Magazine Blog Bad Astronomy (5%)

One of the best engagement tools of the campaign

Highlights included cookie photos and December 15 Status Update Contest

13% “Like” increase for the month

1,585% increase in Post Views in comparison to Nov 2010

16% increase in Post Feedback in comparison to Nov 2010

5% overall increase in Twitter followers

Frequency – 101 tweets

Reach – 4,540 followers

Impressions – 219,318 followers

175 clicks on links in tweets

Biggest lull around Christmas

Media & Bloggers2 media stories including USA Today “How to make your impact

this holiday season”

15 Placed Blog Posts and got 2 “Ripples”

Call2Action WidgetDonation widget that could be embedded in blogs or websites

• 32,593 Hits

• 15,756 Unique Views

Fundraising Stats$10,954 raised online between 11/30 - 12/31

64 gifts overall

$171 average gift

Philanthroper.com – called the “Groupon” for nonprofits because it highlights one nonprofit a day to raise awareness and funds $1 at a time

$307 donations + some larger donations through ASF website

6 national blog posts

31 tweets with amazing reach

Social Media is a Conversation

Explore

Nerd Out & Experiment

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Take It Off Line

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Say Bye-Byehttp://www.flickr.com/photos/seandreilinger/2339868030/sizes/o/

Passion is Infectious

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Biz Card + Magic = Presentation + Reading List

Dawn CrawfordPrincipal Communicator

bcdcideas.comdawnacrawford@gmail.com

720-231-1930@SocMediaRckStr

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