Insight into Managing mobile devices webinar

Lyn Lall, Gordon Millner (RSC EM Advisors), Matthew Day (Chesterfield College), Mark Tinney (Tresham College)

Mobile device management

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Session Overview

Explore issues

Share strategies

Benefits

Hear from Matthew Day, Head of ICT, Chesterfield College

Mark Tinney, Tresham College

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Context

BYOD agenda

Learner expectation

Equality of access

Balance needs of teaching and learning with security and data protection

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Mobile Learning &BYOD

Legal

E-Safety

Digital Literacy

Accessibility & Inclusion

Strategy, Vision, Scope

Staff Training

Implemen-tation

Device managem-

ent

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What is you role?

A. IT/Technical support

B. Curriculum

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Where are you on your journey with managing mobile devices?

A. Not started yet

B. Research it

C. On our way

D. Implemented and Established

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Benefits to the organisation

Flexibility

Cost/savings

24/7 just in time, anywhere

User expectation

Personalisation, accessibility and inclusion

Enhance processes and increased efficiency

Employability skills/digital literacy skills

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Issues

Managing organisations devicesMultiple users of single use devicesMultiple platformsChargingPhysical protectionPurchasing appsPushing apps/content to devicesTrackingSecurity/Legal implicationsLocate and wipe

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How do you want to manage your devices?

Staff

Learners• loan scheme• Class sets

Trust• Policies• Training• Compartmentalisation

Risk assessment - risk management

Regardless of whether or not your organisation permits its staff and students to use their mobile devices for work and study, some people are going to do it anyway. So rather than try to outlaw the inevitable, it makes more sense to establish a sensible strategy for managing mobile devices and for “bring your own device to work” (BYOD) policy.

• BYOD, MYOD, CYOD

• Strategy

• AUP

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Tresham College – BYOD journey

What to expect

What to watch out for

Learning from our mistakes

Mark Tinney (ILT)

Learner purchase Scheme

Learners can order a laptop or tablet

Scheme is financed by the college

Learners make monthly payments, which include full insurance for the college and device.

At the end of the term the device is theirs to keep.

BenefitsCost and repair of mobile devices is avoided

Licensing issues avoided

Storage/transport and repair of devices

Good marketing for the college

A device learners can take to university

Fully flexible scheme• 6-8 devices• 1-3 years term• Down payment/recycling of old laptop

A few lessons learned

Outsource as much of the admin as possible• Instardigital

Ensure supplier is reliable

Put someone with dedicated time in charge of the scheme

Choose the right devices

Don’t expect miracles

Embark on the journey for the right reasons

Management want to reduce cost• It won’t reduce cost in the foreseeable future• Investment in the network and servers will eat that up• Cost reductions depend on take up

Teachers want technology in the classroom

The effectiveness of having students with the tech depend on: • Teacher training and development• Take up.

For the learners

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Is your network up to it?Speed

Wireless access points• Coverage • Integration with existing infrastructure• Movement between access points

Cost

Security

DMZ

RSC Services• Fluke tester• Organisational review, Learning Space review, New Build

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Features of an MDM system

Enrol devices

Manage and deploy apps

Manage profiles and set policies

Manage Wi-Fi enrolment

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Features of an MDM system cont.d

Set policies for use of • browser• Push apps/ auto configure access to email etc• Camera• Apps to be used e.g by curriculum area

Profiles e.g. can turn off• Camera• FaceTime• Facebook• Twitter• iMessage 

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So what are the options?

Free

• Meraki

• Apple configurator

• “Microsoft Windows InTune”, MDM as part of Microsoft Campus Agreement

Paid for

• Casper

• Light speed

• Sophos Mobile Control Device management  

• AirWatch

• Symantec

• Maas 360

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Which MDM system are you using/planning to use?

Post your answers in the chat pane

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Meraki (Cisco)

Enrol devices

Manage and

deploy apps

Manage profiles and set policies

Manage Wi-Fi

enrolment

Works with Apple Configurat

or

Apple Volume

Purchasing Plan (VPP)

Manages multiple platforms e.g. Apple, Android, Chrome, Windows

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Enrol devices

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Manage and deploy apps

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Manage profiles

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Profile settings

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Manage Wi-Fi enrolmentConfigure Wi-Fi networks

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Apple Volume Purchasing Plan (VPP)

Enrol Set up

Purchase• Now accepts

credit cards and purchase orders

Distribute

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Apple configurator

Deploy iPad, iPhone, iPod touch, and

Apple TV devices

Configure large numbers of devices with the settings,

apps, and data you specify for your

students, employees, or

customers.

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Chesterfield College (MaaS360)

Two scenarios:• Work-Based Tutors (apprenticeship assessors) working off-site• Managers attending meetings on & off-site

WBT key requirements:• View documents• Access eILP (OneFile/Nomad)• Gather evidence (notes & photos/videos/audio)

WBT solution:• Initial solution: Smartphone (Galaxy Note) & Windows XP laptop• Updated solution: Smartphone (Galaxy Note 3) & Acer Iconia

(Windows 8.1 “transformer”) & pool/loan laptops for exams

Manager solution:• iPads

Business requirements (Staff devices)

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Chesterfield College (MaaS360)

JISC Legal: “Institutional attitude to risk”

Decide what you’re trying to do first

Then decide how best to do it

“Mobile Device & Data Security Policy & Procedures” and updates to AUP etc. – Approved by SMT and Corporation

Policy

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Chesterfield College (MaaS360)

Safeguard learner details & access to College systems (enforce passcodes; locate; remote wipe)

Application compliance

Pre-configure Exchange ActiveSync settings

Android & iOS support

MDM requirements

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Chesterfield College (MaaS360)2014 MDM review (selection process)

MaaS360, Manage Engine, Desktop Central, AirWatch

Shortlisted 4 that best met requirements, for in-depth testing:

Tested admin interface, e.g. creating policies

Requested trials & quotes (180 licences)

Longlisted from online docs/guides/reviews

Initial Web search

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In the classroom

Good practice for learners and staff

• Save all images, videos and documents to Dropbox, or Google Drive or One Drive

Resetting profiles

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What are you plans for moving forward with managing mobile devices in your organisation?

Post your answers in the chat pane

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Resources

All resources from the webinar, including the recording will be available on our Moodle

http://moodle.rsc-em.ac.uk/course/view.php?id=266

Including:

Tablets for schools Toolkit

Jisc Mobile Technologies infokit

Jisc RSC advice and support

Jisc Legal Mobile security toolkit

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Insight 2014 webinars coming up next

Wednesday 4th June

11.15 Insight into Screencasting

13.45 Insight into Social Media

15.15 Developing Digital and Functional skills for those seeking employment

Thursday 5th June

9.45 Insight into Discover Jisc resources

11.15 Insight into why capture video and audio

13.45 Insight into online delivery of Functional Skills

15.15 Insight into e-Assessment tools

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Face to Face workshop days

Leicester – Oadby Campus 10th Juneor

Nottingham – Albert Hall 11th June