Going Mobile: Optimizing Your Digital Communications

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With the rapid adoption of smartphones and tablets across every demographic and socioeconomic class, the importance of ensuring your organizational goals and digital communications are strategically aligned is essential. Understanding connections between the social behaviors on the mobile web today and your carefully crafted campaign messages are the linchpins to achieving your organization’s objectives. Michael Winn serves in a dual role as Chief Digital Officer of DigitalOpps and Digital Marketing Director at RB Oppenheim Associates, where he is responsible for analyzing and maximizing all digital media campaigns, corporate marketing objectives and web-based organizational branding initiatives for the firm’s clients. His responsibility is to ensure that all current technologies, digital methodologies and search engine optimization strategies are leveraged to provide the highest level of client success. Winn’s senior level management consulting experience with commercial brands such as Acura, Honda, General Motors and non-profit organizations like United Way and the American Cancer Society serves as the foundation of his knowledge and expertise in maximizing complex digital campaigns.

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Going MobileOptimizing Your Digital Communications

2.4 Bill

ion

The number of internet usersIn the world today…

worldinternetstats.com

7.1 Bill

ion

The number of peoplein the world today…

2012 US Census Bureau

3.4 Bill

ion

The number of peoplewith mobile devices today…

2012 US Census Bureau

1/3Number of global internetusers who access the internet only via mobile…

1/3 Bill

ion Number of global internet

users who access the internet only via mobile…

One size does NOT fit all.

Communication Strategy

Objectives

Audiences

Messages

Engagement

Measurement

Assessment

EARNED

OWNED

PAID

Communication Strategy

5 Behaviors on the Social Web

Watch79.8%

Share61.2%

Comment36.%

Produce24.2%

Curate<1 %

(Altimeter Group: Socialgraphics)

Your Audience Behaviors

Communication Strategy

Your #1 Audience

Can I find you without knowing your name?

Mobilize: Connections

250M users 50% access via mobile

90M monthly users *91% of mobile phones have photo/video capability

1.1B users68% access via mobile

10M users100% access via mobile(35,000 new users daily)

Over 2B views each dayOver 100M mobile views

50M registered users50% access via mobile

Mobilize: Opportunities

www.

Mobilize: Native v. Web-based

Are you shaping your messages

for a positive mobile experience?

Responsive

Adaptive

Relevant

What do users want from mobile websites ?

Mobilize: Content Management

Mobilize: Responsive Content

Seven Mobile Tools

QUIP

Measurement:Mobile Metrics

Frequency: When to post

Location: Where to post

Measurement:

Trending: What to post

Influencer: Who to post to

Social Metrics

On-Demand ReportsObjectives

Integrated with goalsTargeted to audienceStrategic to media

OpportunitiesObserve and adaptAnalytical trendsFuture events

Assessment

Thank you!

Michael WinnChief Digital OfficerDigital Opps

@DigitalWINN850-980-9222mwinn@rboa.com

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