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The ‘last-mile problem’ calls the last mile of any network, or its edge, the hardest to reach. Ubiquitous mobile computing has extended the edge of the internet beyond desktop computers and transformed it into a living, dynamic target that is constantly changing and shifting as people move about and carry the digital world into the physical one. Our smart devices, however, are essentially oblivious as to their context and their location, and experiences break right at the very seams we strive to make smoother. What if there were a technology that allowed our devices to see their surroundings and enabled us to design experiences that truly span channels from end to end? The technology is already here and I set out to explore a new way of thinking about experience design that takes into consideration the possibilities offered by a newly visible ‘edge of the network.’ Interact London 2014 October 9-10, 2014 - Royal Institute of British Architects Slide 31 video - https://www.youtube.com/watch?v=mC73XKSnB3I Slide 33 video - https://www.youtube.com/watch?v=mEay3buozhM Slide 35 video - https://www.youtube.com/watch?v=OnjIh1E_gXI
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Experience at the edge of the network
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alberta soranzo | @albertatrebla | wearefriday.com `
Interact London London, October 9-10 2014
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the last mile problem
context
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it’s not about seamless
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but smooth seams
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edge of the what?
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smart devices
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why does it matter?
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readable signs
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new experiences
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better experiences
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a couple of thoughts
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thank youalberta soranzo | @albertatrebla
alberta.soranzo@wearefriday.com | wearefriday.com
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