Essential Content Types

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In this presentation, I provide an overview of the importance of identifying and designing SharePoint content types for organizational data.

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info@obeflow.comwww.obeflow.com(425) 522-3727

Enterprise Content Management and Business Process Automation Software as a Service

Essential SharePointContent Types

About Chris Beckett

24+10MCMMCT

MCSEMCPD

EntrepreneurSolutions ArchitectSystems EngineerTrainer and Author

chris.beckett@obeflow.com

@sharepointbits

blog.sharepointbits.com

What is a Content Type?Behavior like

Workflow, Policy,

Document Conversion

Columns of Metadata

How are they used?All Lists and

Librarieshave 1 or moreContent Types

Content Type InheritanceInherit Behavior

and Columns from Parents

Purpose of Content TypesFind Information Enforce Policy

ECM Architecture

Search

Network File Shares

Databases

Enterprise Workflow

Collaboration Sites

Data Warehouse

Archival Services

eDiscovery

Custom Applications

Audit and Compliance

Information Portals

Enterprise WorkflowSocial Networking

Enterprise Content FoundationInformation Management

( Producers )Search & Dynamic

Navigation( Consumers )

Content Types

Metadata Columns

Site Columns

Focus on “High Value” Content?

Search Customization and Refinement

Refiners for Metadata Fields

Custom Result Formatting

Information Management Policy

Policy Assignedto Content Type

or Library

Content Organizer1. Bound to a Content Type 2. Filtered by

Metadata Conditions

3. Move to TargetLocation

eDiscovery and HoldsFull Keyword

Syntax for Record Search

Importance of StrategyWithout a Strategy… With a Strategy…

Content Discovery Activities•User Surveys•Stakeholder Interviews•Workplace Observation•Group Workshops•Organization Roles•Business Process Data Flows•Database Models

Discovery Objectives

• Producers and Consumers• Lifecycle and Flow• Formats and Transformations

• Control• Classification• Identity

PROCESS DATA

Model Data Flows•Data Flow diagrams demonstrate key content between actors and processes•Data Flow diagrams highlight content flow rather than sequence

High-Value Content Inventory

Classification•Type•Brand•Style•Cost Range•Fabric Type•Formality

•Color•Size / Fit•Condition

Decision Making• We organize things to help us

manage them. This enables us to make better and/or faster decisions.• Making better decisions

helps us achieve our goals

I am going to a wedding. What do I want to wear today?

Color

Formality

Fabric

Condition

Identify Organizing PrinciplesBusiness

Unit

Finance

Marketing

Manufacturing

Business Function

Accounts Payable

Recruiting

Compliance

Risk Managemen

t

Business Process

Loan Origination

Lead Processing

OrderFulfillment

Audienceor Role

Job Roles

Seniority

Demographic

Topic orInterest

Benefits

Travel

Shipping

Region or Location

Sales Region

Office Location

Distribution Zones

Industry or

Market

Healthcare

Government

Retail

Harvest Taxonomies•Organizations are already managed using a variety of organizing principles•Harvest how things are already being organized and classified• Avoid inventing new taxonomy without a clear purpose/justification

Managed Metadata Term StoreTerm Store

Term Group

Term Set

Terms

Multilingual Term

Translations

DelegatedAdministratio

n

What is your Hierarchy?

Enterprise Types

Enterprise Root

SharePoint Types

SharePoint Root Item

Document Set Document

? ? ?

? ? ? ?

? ? ?

Asset

Purpose-driven Design

Purposeful PrinciplesKnowledge Situation Agreement Publication

Captures knowledge that was hard or expensive to capture for later reference or sharing.

• Whitepaper• Guideline• Patterns and

Practices• How-To / Tutorial• User Guide• Manual

Produced to represent information at a moment in time, for the purposes of analysis or communication of status.

• Financial Reports• Project Status• Research Results• Strategy Briefing• Executive

Summary• Letters / Memos

Produced to represent an implicit or explicit agreement between parties governing responsibilities.

• Contract• Specification• Blueprint• Policy• Procedure• Notice• Proposal• Estimate• Standards

Produced to communicate or promote a person, product, service, capability, or accomplishment.

• Brochure• Business Card• Press Release• Newsletter• Field Manual• Product

Specification

Brainstorm Content Types

More InformationEnterprise Content Management in SharePoint Server 2010http://technet.microsoft.com/en-US/sharepoint/ee263905.aspxPlan Managed Metadata in SharePoint 2013http://technet.microsoft.com/en-us/library/ee530389.aspxPlan Document Management in SharePoint 2013http://technet.microsoft.com/en-us/library/cc263266.aspxPlan Records Management in SharePoint 2013http://technet.microsoft.com/en-us/library/ff363731.aspx

QuestionsThank you for attending!

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chris.beckett@obeflow.com

(425) 522-3727

@sharepointbits

blog.sharepointbits.com

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