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In today’s mobile app economy, providing the best user experience is critical to building customer loyalty. We have one chance to provide a great user experience and deliver value. How can we ensure a great mobile app experience that elevates our offering above the thousands of other choices our customers have? Discover how DevOps for Mobile from CA Technologies provides your business analysts, developers, IT operations and support teams with accelerated speed to market, complete visibility and the insights needed to achieve user loyalty and maximize potential value to customers. For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
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ca Opscenter
Enhancing the Mobile End-User Experience by Integrating CA Mobile App Analytics and CA APM
Jonathan Lindo, VP of Mobility, CA Technologies
OCX16S #CAWorld
Marc Chene, Sr. Product Manager, CA Technologies
2 © 2014 CA. ALL RIGHTS RESERVED.
Abstract
In today’s mobile app economy, providing the best user experience is critical to building customer loyalty. We have one chance to provide a great user experience and deliver value. How can we ensure a great mobile app experience that elevates our offering above the thousands of other choices our customers have?
Discover how DevOps for Mobile from CA Technologies provides your business analysts, developers, IT operations and support teams with accelerated speed to market, complete visibility and the insights needed to achieve user loyalty and maximize potential value to customers.
Enhancing the Mobile End-User Experience by Integrating CA Mobile App Analytics and CA APM
3 © 2014 CA. ALL RIGHTS RESERVED.
Agenda
CA MOBILE APP ANALYTICS OVERVIEW
ARCHITECTURE AND INTEGRATION
LIVE DEMO!
LEARN MORE: TRY CA MOBILE APP ANALYTICS TODAY.
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4 © 2014 CA. ALL RIGHTS RESERVED.
What is my user experience like?
CA Mobile App AnalyticsVisualize, understand impact, and be proactive.
Who is using our apps?
Where and When are apps used?
What are my users doing with our apps?
Can I Help users get more value?
5 © 2014 CA. ALL RIGHTS RESERVED.
DEEP VISIBILITY:Complete operational end-to-end view for mobile apps
Extend operations view into mobile apps and infrastructure.
RAPID ANALYSIS:Developer view from mobile infrastructure to mobile device
Identify issues at 30,000 ft. view, and drill to microscopic app-level detail.
ACTIONABLE ANALYTICS:Business Intelligence by app, geo, carrier, device or users
Reveal specific analytics data based on multiple variables.
CA Mobile App Analytics + CA Application Performance Management (CA APM)
End-to-End Mobile Infrastructure Intelligence
6 © 2014 CA. ALL RIGHTS RESERVED.
Firewall and Load Balancer
CA Mobile App Analytics Architecture
Web Admin Console(Angular-based Rich UI Client)
Mobile Apps (Mobile SDK)
SQL DB (Oracle)
Data Collectors REST API Gateway Auth Services
Async Job Scheduler, Queuing Framework, Clustered Application Servers, Data Access Layer
Analytics Database (Cassandra)
Users and Groups
Data Aggregators
High Performance Event Queue
Auth Analytics Services APM Adapter
DMZ (SaaS or On-Premise)
Demo!
8 © 2014 CA. ALL RIGHTS RESERVED.
CA Mobile App AnalyticsBroad, Deep Visibility Into Your Mobile Infrastructure
9 © 2014 CA. ALL RIGHTS RESERVED.
Actionable AnalyticsBy App, Region, Carrier, Device or Users
10 © 2014 CA. ALL RIGHTS RESERVED.
Mobile Device VisibilityGestures, API Requests, App Performance
11 © 2014 CA. ALL RIGHTS RESERVED.
Measure EffectivenessCompare versions, regions and devices.
12 © 2014 CA. ALL RIGHTS RESERVED.
CA APM 9.7 With Mobility IntegrationMobile Transactions Separated in the App Triage Map
Development Prototype, actual implementation may differ
13 © 2014 CA. ALL RIGHTS RESERVED.
CA APM 9.7 With Mobility IntegrationCA APM 9.7 Transaction Traces With Mobile Data
Development Prototype, actual implementation may differ
Try CA Mobile App Analytics today!
Sign up for FREE today at http://trials.ca.com
15 © 2014 CA. ALL RIGHTS RESERVED.
For More Information
To learn more about DevOps, please visit:
http://bit.ly/1wbjjqX
Insert appropriate screenshot and text overlayfrom following “More Info Graphics” slide here;
ensure it links to correct pageDevOps
16 © 2014 CA. ALL RIGHTS RESERVED.
For Informational Purposes Only
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.
Terms of this Presentation
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