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LP5: Evaluation Summary: Effective listening and constructive criticismReading: Ch. 4
NAUS. Johnston
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: “You can Overhear, But You Can’t Overlisten”
A. Communication Activities
B. Listening as an Intellectual Activity
C. Reasons for Listening
D. How to Be a Better Listener
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
A. Communication Activities• Adults: 70% of waking hours engaged in
communication, of which 45% is spent listening.
• Workplace: 70% of an 8 hour day is spent on communication activities; 55% is for listening.
• College students: 90% of classtime is spent listening; only 35% retention.
• During the average 10 minute presentation, only 50% is retained.
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
A. Communication Activities, cont’d
“The fact is, listening, like marriage, is a partnership, a shared responsibility between the person speaking and the person listening. And if the listener doesn’t show genuine interest and sensitivity to what’s being said, the speaker will stop talking. And the communication will fail”.
(Newsweek, 1980, p. 89).
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
B. Listening as an Intellectual Activity
Listening is a holistic activity:
• Your mind: logical processing (pattern, evidence, inference)
• Your eyes: coordinated nonverbal message (culture)
• Your ears: nonverbal message enhance oral message?
• Your memory: consistency and comparison with own knowledge
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
B. Listening as an Intellectual Activity
Communicate interest with nonverbal messages
Examples?
• Jot down notes• Lean forward• Nod head• Smile• Raise eyebrows
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
C. Reasons for Listening• To Enjoy (casual and relaxed)
• To Become Informed (seek new information)
• To Understand (objectivity and open mind)
• To Express Sympathy (therapeutic)
• To Evaluate (clarity, purpose, audience appropriate)
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
C. Reasons for Listening, cont’d• Listening within a context
• Coordinating all messages
EN2100: Week 5 LP5
See video at: http://www.youtube.com/watch?v=L9R-Wrpd8w8
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
D. How To Be A Better Listener
• Develop your vocabulary
• Concentrate on the message
• Keep an open and objective mind
• “Read” the speaker
• Put self in speaker’s place
EN2100: Week 5 LP5
Learning Plan 5: Evaluation
Chapter 4: Preparing to Speak with Confidence
D. How To Be A Better Listener
• Take notes
• Compensate for a speaker’s flawed delivery
• Get ready for the wrap-up
EN2100: Week 5 LP5
Extemporaneous Speech
EN2100: Week 5 LP5
Instructions for the Extemporaneous Speech (SE)
Speaker Directions: You will have 10 minutes to prepare for an impromptu speech describing a common household item to your audience. Your challenge will be to present your speech at the back of the classroom, where your audience will not be able to see you.
First, you will randomly choose the name of an object out of a bag. Keep this information confidential. Next, prepare your outline using the form provided in this week’s material packet. When your name is called to speak, please go to the back of the classroom to present. Your speech should be no more than 3 minutes. Please leave time at the end of your speech for the audience to guess your object.
Extemporaneous Speech
EN2100: Week 5 LP5
Instructions for the Extemporaneous Speech (SE)
Audience Directions-ICA6: Extemporaneous Speech Evaluation Directions: As you follow your classmate’s impromptu extemporaneous speeches, evaluate the strengths of each speech by selecting one of the options ONCE PROMPTED, at m.socrative.com, Classroom 359674.
The speaker’s greatest strength was: a. Organization d. Audience g. Body Actionb. Word Choice e. Analysis h. Gesturesc. Credibility f. Eye Contact i. Use of voice
j. Confidence
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