eChallenges presentation digiplace4all

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

DigiPlace4AllCapturing the requirements for an online peer support

community to help people with disabilities develop digital skills

Presented by: Mark MagennisNCBI – Working for people with sight loss, Ireland

Authored by the DICE project consortium:

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Disability and digital skills

• Digital literacy is essential for education, employment, inclusion

• People with disabilities face additional barriers

• Personalised training and support is a start

• But there are limits to scalability

• People with disabilities naturally look to their peers - and it works!

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

DigiPlace4all facilitates peer support

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

DigiPlace4all facilitates peer support

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Peer support requests and offers

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Peer support requests and offers

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

DigiPlace4all approach to peer support

• A peer is ‘someone like me’

• Peers are equal in ability, standing, rank and value

• Not ‘peer mentoring’ as it suggests hierarchy

• DigiPlace4all peer supporters are untrained, unaccredited and informal

• Facilitates peer support among educators and employers

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Peer support requirements – from study

• Manage expectations, prevent dependencies

• Help both parties agree aims, methods and boundaries

• Ensure privacy and protection

• Postings are anonymous, relationships private

• But there are rules and guidance and reporting is encouraged

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Approach to information and discussion

• Desire for reliable, relevant, up to date information from peers, not ‘experts’

• Video please! And tutorials• Link to existing resources

• All content is user-generated in blog-style with discussion

• Sections on training, technologies, funding, events• Section for sharing stories

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Growth and sustainability

• Community building is a challenge

• Community and website management may be an even bigger challenge

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Growth and sustainability – management

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

Growth and sustainability – management

Management Phases:

1.DigiPlace4All is run by the DICE project partner organizations with support from DigiPlace4All Champions.

2.DigiPlace4All is run by a Community Board of Champions with support from the partner organizations. The Chair of the board could be a person from a partner organization.

3.DigiPlace4All is run by the Community Board. The Community elects a Chair and/or a managing committee, and recruits individuals to fulfil specific roles.

Session 7b, 30 October 2014 eChallenges e-2014 Copyright 2014 DICE Project

DigiPlace4All is currently building communities in:

Contact: Mark Magennis mark.magennis@ncbi.ie

IrelandBelgiumPolandBulgaria

Soon to be in another European country…Yours?

DigiPlace4all is a product of the DICE project (Digital Inclusion Champions in Europe), funded with support from the European Commission (2013-1-IE1-LEO05-06094). This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may

be made of the information contained therein.