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Don't forget voice! Telephony hacks for web 2.0 hackers
Tim Panton๏ thp@westhawk.co.uk
๏ tim@phonefromhere.com
Web vs telephone
ForgetMeNot
0161 237 0660
First time caller from mobile
0161 237 0660
gets a 'welcome' text
๏ with link to phone friendly content
Dominant web access device
๏ IS…
Dynamically generated tel: URI
Associate the web session with the call
Happier customers - Shorter calls
Use voice to add warmth to a site
Can be easy to integrate
๏ Using REST or PHP or XM
Or even SQL
๏ insert into calls (to,from) values('07967120093','01612370660');
Opensource PBXs:
Hosted:
Cozy conversations
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