DIY Intranet Wiki

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This session is a show-and-tell from Internet Librarian 2007 about how a public library built and can maintain its own intranet for free without much technological knowledge. We will also share tools and tips for other libraries to be able to start intranet wikis. Aimed at small to medium-sized libraries that need an intranet but do not have the budget for programmers, server space, etc., there will be lots of tips for everyone. Presenters: Eleni Gogas (Digital Services Librarian with Donna Feddern (Teen and Media Services Senior Librarian, Escondido Public Library).

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Internet Librarian 2007 - DIY Intranet

About our Library

No Intranet prior to now Network drive instead

Internet Librarian 2007 - DIY Intranet

Phase I – Pre Wiki

Why an Intranet?Network drive issuesGet organized & stay currentImprove KM (many of retiring age)City Intranet: too formal + does not have

library specific information

Internet Librarian 2007 - DIY Intranet

Phase I – Pre Wiki

Why a Wiki?Collaboration, Informality, and

TransparencyWant staff to participate (vertical structure)Easier to use and find informationWeb manager is unable to maintain two

websites (bottleneck)

Internet Librarian 2007 - DIY Intranet

Phase I – Pre Wiki

Picking a Wiki – Our Intranet Needs WYSIWYG Free to affordable Better searching Web based (wiki farm) Password protected Individual staff profiles Easy to setup, use and learn Blogging

Internet Librarian 2007 - DIY Intranet

Phase I – Pre Wiki

Our decision – Jotspot Free + matched all criteria Keyword Search within documents Group Directories app RSS & email reminders

Issues with Jotspot Google acquisition (no new users, future?) Maintain backups on network drive Jotspot Help Group

Internet Librarian 2007 - DIY Intranet

Other Wiki Farm Options

Wiki farm comparison (Wikipedia)

PB Wiki (Reference Rolodex Wiki)

Internet Librarian 2007 - DIY Intranet

Other Wiki Farm Options

Wetpaint (Nancy Pearl Book Lust Wiki)

Internet Librarian 2007 - DIY Intranet

Other Wiki Farm Options

Wikispot (E-Gov Reference Portal)

Internet Librarian 2007 - DIY Intranet

Other Intranet Options

Web Content Management SystemsExamples: Twiki, Joomla!, etc

Why we didn’t choose this:No direct access to our server (IT)Cost: programmers

See Wednesday’s Talk (B-304) on CMS

Internet Librarian 2007 - DIY Intranet

Phase II – Wiki Setup

Organized wiki: staff needs Build framework to give staff ideas FAQ & Tutorials

Internet Librarian 2007 - DIY Intranet

Phase II – Wiki Setup (screenshot 1)

Internet Librarian 2007 - DIY Intranet

Phase II – Wiki Setup (screenshots 2)

Internet Librarian 2007 - DIY Intranet

Phase II – Wiki Setup (screenshot 3)

Internet Librarian 2007 - DIY Intranet

Phase III – Training (in process)

Show off wiki (All Staff Meeting)Train supervisors first to helpTechnophobia: fear of editing websitesLet them play - no policies/rules

Use wikis for other library related work Web calendar tutorial Reference Rolodex (see slide 7) Sign Up sheet (next slide)

Internet Librarian 2007 - DIY Intranet

Phase III – Training

Internet Librarian 2007 - DIY Intranet

Phase IV - Implementation

Designate go-to people for troubleshooting Develop guidelines (not so much policies) Dept. Heads responsible for their information Keep reminding staff (emails) Keep training staff On-going process (wiki will keep evolving)

Internet Librarian 2007 - DIY Intranet

Issues & Troubleshooting

Bugs: you get what you paid for (free)BackupsFear of changeStaff Interest/Participation

setup a committee and delegate tasksTime: more than a year (approx.)Looking at this Intranet as a long term goal

Internet Librarian 2007 - DIY Intranet

Cool Tools

Good way for you to get to try out some web 2.0 tools/apps

Goodwidgets: flash photo widgets FD's Flickr Toys slideshow & other photo editing tools Widgetbox: weather, games, news, calculators, and way

more Jing : screenshots/casts from anything on your desktop -

Evanced tutorial example. Stats Counter: Site meter, Statcounter, etc

Depending on the wiki you choose, some knowledge of HTML or other markup languages may be needed.

Internet Librarian 2007 - DIY Intranet

Part II (Donna Feddern)

Examples on how we use our wiki for an Intranet.

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Internet Librarian 2007 - DIY Intranet

Questions?

Internet Librarian 2007 - DIY Intranet

Contact Us

Eleni Gogas: egogas@escondido.org Meebo: posixeleni

Donna Feddern: dfeddern@escondido.org

You may find a copy of this presentation here:

http://www.library.escondido.org/wiki.ppt

Thank you !

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