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Hard economic times demand that organizations become significantly more efficient in how they operate, and develop creative and innovative ways of looking at their programming, infrastructure and fundraising. In this workshop, Marc Baizman, Technology Manager for Root Cause will show you how to save costs on IT by moving your infrastructure to the cloud, specifically talking about Google Apps and Salesforce.com. The session will give you: • A basic understanding of cloud computing and what it means for your bottom line • An overview of Google Apps; Google's free communication, collaboration and publishing tools • How to sign up for Google Apps for your nonprofit • An overview of Salesforce.com, a web-based Constituent Relationship Management system • How to sign up for Salesforce.com for your nonprofit • Where to go for more information and help
Citation preview
Cloud Computing Workshop
Marc Baizman
© Marc Baizman 2009. Not to be used without permission.
Today’s Agenda• Commandments• Introductions• What the heck is “cloud computing”?• Why should I care about it?• What is Google Apps?• How do I get it for my nonprofit?• What is Salesforce?• How do I get it for my nonprofit?• Where can I go for more help?• Any other questions?
Commandments
• Please interact!
• Questions are ok!
• Try not to use jargon (or explain if you do)
• Have fun AND learn something new!
• Name
• Title
• Organization
• Goals for today
• Favorite food
What the heck is Cloud Computing?
• Jargon?
• Marketing tool?
• “Software as a Service” (SaaS)
• What do YOU think? PLEASE SHARE!
What the heck is Cloud Computing?
Cloud computing is a style of computing in which scalable and often “virtualized” resources are provided as a service over the Internet … I know, lots of jargon. Let’s break it down.
THEN NOW
1960’sMainframe
1980’sClient/server
Today
Then vs. Now
• Buy servers• Buy and support client
devices• Build private network• Install software, DBs• Buy or build apps
• Rent what you need• No large infrastructure• Pay as you go model• Public internet, private
encryption
Relative Cost Comparison
Two Factor Authentication
Scalability
Sounds great…but are there negatives?
Someone else is driving
Get stuck
Stability
Who is in the cloud?
Cloud computing is being used by thousands of qualified nonprofits.
Who are the vendors?These vendors offer cloud computing solutions that provide event management, database, email, mass email, document sharing, mail merge, surveys, chat and more.
Pair Share :) • Email
• Calendar
• File sharing
• Happy?
• Why or why not?
• Heard anything about Google?
What is Google Apps?
• Calendar
• Contacts
• Documents
• Sites
• Video
Private-label versions of the following:
Live Demo!
Sign up for Google Apps here:http://www.google.com/nonprofits/
Wait about 2 weeks for Education Upgrade
While you’re waiting…see what’s coming!http://feeds2.feedburner.com/GoogleAppsUpdates
Got some questions? Ask other NPOs!http://groups.google.com/group/googlefornonprofits-discuss
Still got questions? Ask GApps admins!http://www.google.com/support/forum/p/Google+Apps?hl=en
Google Support – 24-48 hr response?
Can’t hurt, but don’t hold your breath
Don’t forget to check GApps Status!http://www.google.com/appsstatus
Tips for a successful migration
• Sell your team on the benefits of Google!• Use the Google Email Uploader to upload mail
http://mail.google.com/mail/help/
email_uploader.html • Enable off-line email – now available in Labs
A couple of handy Admin Settings
• Enable Labs for everyone (off-line access!)
• Enable Mobile Sync
• Enable Next-generation Control Panel
• Don’t forget to turn off the ads!
Pair Share :)• Contacts
• Donations
• Happy?
• Why or why not?
• Heard anything about SF?
What is Salesforce?
• Contact/Constituent Relationship Manager
• Track calls, emails, notes, docs
• “Sales” could be “Donations” or “Grants” or “Volunteer Projects” or…
Sign up for Salesforce for your NPO
http://salesforcefoundation.org/default-trial-signup
Two choices! You must choose wisely!
Live Demo!
“Standard” CRM vs. Nonprofit Starter Pack
Wait about 3 weeks for Trial Upgrade
While you’re waiting…learn about the platform!
http://www.salesforce.com/community/
You can actually use Help and Training!
Built-in and on every screen (names might be different)
Lots of Web Resources
Local Boston Nonprofit User Group
http://usergroups.salesforce.com
Activate Google and SF Integration
From Here to the Clouds!
Development OperationsProgram StaffBoard
Members
Salesforce (Contact and Donor Management)
Google Apps (Email/Calendar/Chat/File Sharing)
Need more help?
• www.nten.org
• www.techsoup.org
• www.idealware.org
• www.google.com/nonprofits
• www.salesforcefoundation.org
• beth.typepad.com
• Email me! mbaizman@rootcause.org
Consultant Directories
• Google Apps– http://www.google.com/enterprise/marketplace
• Salesforce– http://salesforcefoundation.org/partners/
consulting
Today’s Agenda• Commandments• Introductions• What the heck is “cloud computing”?• Why should I care about it?• What is Google Apps?• How do I get it for my nonprofit?• What is Salesforce?• How do I get it for my nonprofit?• Where can I go for more help?• Any other questions?
Any other questions???
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