Building Web Leaders with Drupal

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The world is undergoing the most profound shift of basic premises in the last several hundred years, if not the last thousand or so years… Sitting on the sidelines is not an option. -Tom Peters, World renowned author and business strategist The web is redefining human interaction, markets and brands. Powerful new hubs of influence are continually emerging. The opportunities for David to topple Goliath has never been greater – and may never be again. While everyone has a website, those on the winning side think differently. They have a different game plan and excel at executing it. The day of the open enterprise is here. Open Enterprise is a philosophy first and foremost – but to implement correctly, you’ll need the right technology. Drupal is your secret weapons in the new age of trust economies. In this session we will explore the strategies used by web leaders and how Drupal fits as the ultimate Open Enterprise engine. We will peer into the minds of web leaders to reveal: * The five disciplines of web leaders * The blueprint for next generation websites * Top strategies for integrated online marketing * Emergent processes for maximizing Enterprise efficiency and innovation

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Building Online Leaders with Drupal

Why do you Drupal?

social classes of websites

competing& winning

leaders

results oriented

basicwebsites

beating the odds

competing& winning

results oriente

d

basicwebsites

leaders

defining online leader

Maximize success on the webIn a nicheMaximize Returns (short term ROI)Maximize Goodwill (long term ROI)

Process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task

process

cornerstones of online leadership

audienceengagement

brandconversion

retention

Audience

Traffic & EyeballsTargeted

Defining online presence

Defining online presence

audience – seo magic formula

great architectur

e

great backlinks

great content

great rankin

gs

audience – search engine optimization

• Page Title• Nodewords / Meta Tags• Path & Pathauto• XML Sitemap• SEO Checklist

great architecture

• Content Analysis• Content Optimizer• Readability

• Keyword Research• Link Intelligence

great content

flickr.com/photos/dougbelshaw/4016886839/

audience – social media

•Feeds / FeedAPI•RSS•FeedBurner•Services

feeds & apis

•Blog module•Trackback•Pingback

blogs

•Addthis, Sharethis, ServicesLinks

social bookmarking & syndication

•Facebook social plugins integration

facebook

•Twitter module•Tweet button

twitter

•Embedded media field (Flickr, YouTube)•Podcast

media - photos, video, audio

Defining Web 2.0

engagement steps

AestheticsUsability

ContentFunctionality

Human

drupal = engagement steroids

• Total theming control

Aesthetics

• UI Widgets• UI Patterns

Usability

• Transforms subject mater experts into publishers• Management

Content

• 6,000+ modules

Functionality

• Ahem, “Community Plumbing”

Human

Defining Brand

How memory works

impression quadrant

good start mayb

eyes

next time mayb

e

bought the farm

posi

tive

nega

tive

short-term long-term

passive active

ratio

nal

emot

iona

l

making a good impression

• Clean• Emotional branding

Aesthetics

• Don’t make me think - be taken for granted

Usability

• Transform corporate communications into genuine conversations

Content

• Kano Analysis• have must haves• more, more is betters• surprise with delighters

Functionality

• Look human, sound human, be human• Connect peers

Human

conversion

latent need

interaction

future interactio

ncontact

permission

active need

lead

salesstep

sold

conversion machine

• oh, yeah 6000+ modules

interaction

• webform• email service integration• crm integration

contact submission

• event registration• register/submit/buy a node

sales step

• Ubercart• registration

sold

he who has the biggest database wins

niche +

- mass

wid

ena

rrow

shallow deep

brea

th (fi

elds

)

depth (records)

it’s your data, do what you want to do

• archive newsletters w/ rss feed• special offers• surveys• personalized landing pages

email & smail

• eyeball strategies• engagement strategies• community• extranet

keeping coming back

the ultimate goal

recommendedchampions

preferredloyalty & goodwill

findingsem & directories

awarenesssocial & ads

process

businessprocesses

improvement

webpresence

improvement

business process improvement

• knowledge bases• peer help (forums, wiki)• extranets

customer service automation

• intranets• groupware• app portal (services)

collaboration

• prototyping

rapid application development

inspect & adapt

the Pareto principle Drupalized

80%

20%

work results

prototype&

elaborate

five disciplines of web leaders

user focused

best practices

driven

learning organizatio

nexperiment

systems thinking

the ultimate process goal

sustainable

continuous

innovation

thank you!

Tom McCrackenLevelTen InteractiveDirector

Phone: 214.887.8586Email: tom@leveltendesign.comTwitter: @levelten_tomBlog: leveltendesign.com/blog/tomLinkedIn: linkedin.com/in/tommccracken

flickr.com/photos/dcsf2010/4561985806flickr.com/photos/x-foto/4923221504flickr.com/photos/slack13/2683947718flickr.com/photos/23912576@N05/3902271512flickr.com/photos/acmace/441065062flickr.com/photos/jenaardell/4434366505flickr.com/photos/deciter_interactions/4052969929flickr.com/photos/svenwerk/858381180flickr.com/photos/fredcavazza/3428921418flickr.com/photos/tinou/2065322341flickr.com/photos/svenwerk/858381180flickr.com/photos/nilson/255662963flickr.com/photos/genista/3432987963flickr.com/photos/vernhart/1073265478flickr.com/photos/paullew/4304362073flickr.com/photos/soldiersmediacenter/397695157flickr.com/photos/28634332@N05/4054720616