Building Social Capital in Online Communities

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Building social capital in Building social capital in online communitiesonline communitiesAlexandra Samuel, Ph.D.CEO, Social Signalalex@socialsignal.com • twitter: awsamuel

WHAT IS SOCIAL MEDIA?WHAT IS SOCIAL MEDIA?

The Machine is Us/ing Us

STORYTELLINGSTORYTELLING

CONNECTINGCONNECTING

KNOWLEDGE KNOWLEDGE MANAGEMENTMANAGEMENT

THANK YOU!THANK YOU!

alex@socialsignal.com • twitter: awsamuel

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