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adidas Group presented their BPM journey at the Gartner Symposium ITxpo in Barcelona on the 11th of November 2014. Our customer showed how Bizagi works as a process glue between their SAP, SharePoint and other systems - driving continuous business improvement.
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BECOME BIG BY STAYING SMALLBPM @ the adidas Group
Dion SigmondHead of Data Management
November 2014
Wholesale Retail Other Businesses
Sport Performance Originals Sport Style
The adidas Group strives to be the global leader in the sporting goods industry
with sports brands built on a passion for sports and a sporting lifestyle.
MY PERSONAL BPM
ENTHUSIASM
Portal
BPMSRules
Engine
System A System B
Process
Payload
System C System D
BPM Process modeling !!!
Portal
BPMSRules
Engine
System A System B
Process
Payload
System C System D
CONFUSION
BPM Process modeling !!!
Workflowo Speak the language of the consumer.
o Stick to the issue at hand
o Improve the user experience
Portal
BPMSRules
Engine
System A System B
Process
Payload
System C System D
RATIONALISATION
System
System
System
System
SystemSystem
THINK BIG, ACT SMALL
BACK OFFICE
EFFICIENCY
OOH SAVINGS
SUPPLY CHAIN INTEGRATION
Purchasing
ERPFactories
Sales
Supply
Chain
PO Change
Management
Supply Chain
Service Desk
PROBLEM
o Supply Chain questions, support requests, and incidents inefficiently addressed and solved via endless email chains.
o No visibility of type or quantity of incidents or requests to help improve the process efficiency.
o Manual and inefficient coordination of involved parties during the PO Change discussion and agreement phase.
o Huge intermediation teamtracking and ensuring policy compliance via Excel lists and email communication.
PO
Creation
PO
Delivery
PO
Amendment
Market
Planning Planning
LO
Factory
MarketLO
Factory
Supply Chain
Service DeskMarket
LO
Factory
PlanningL&H
SCI
SUPPLY CHAIN INTEGRATION
Purchasing
ERPFactories
Sales
Supply
Chain
PO Change
Management
Supply Chain
Service Desk
Almost a million of yearly emails eliminated
SCI team sizereduced by 60%
o 500 sales organizations
o 400 factories (external partners)
o 1.500 users worldwide
o 150.000 cases per year
SOLUTION
FactoryMarket
PlanningLiason
Office
SCI
L&H
Service Desk Ticketing
Global Purchasing System
FactoryMarket
Planning
Liason
Office
SCI
PO Change Workflow
SUPPLY CHAIN INTEGRATION
NON-TRADE INVOICE PROCESSING (AP)
Finance
& Controlling
Non-Trade
Vendors
Finance
Shared ServicesCost Center
OwnersNon-Trade
Inovice
Processing
o Decision made for a custom Bizagi-basedsolution to enable a tailored process automation and a continuous process improvement approach.
o Real-time end-to-end process orchestration from invoice scanning and OCR through posting and approval to final archiving.
o SAP FI-CO repositioned to play its core enterprise role as transactional engine.
o Inflexible legacy ABAP-based Accounts Payable package which must be replaced.
Scanning OCR Posting Approval Archiving
eInvoicing
Non-Trade Invoice Processing
(Accounts Payable)Non-Trade
VendorsCC Owners
Finance
Shared Services
NON-TRADE INVOICE PROCESSING (AP)
FRONT OFFICE
USER EXPERIENCE
DIRECT IMPACT
SPORTS ASSET CONTRACT APPROVAL
Sport
Contracts
System
Sports
Marketing
Executives
Sport Asset
Contract
Approval
Sports Asset
Contract ExecutionSports Asset
Contract Approval
Controlling
LegalLocal
SPM
Global SPM
Senior
Managers
PROBLEM
o Manual and unstructured handling and approval of Sport Asset Contracts
o Delays and lack of traceability and transparency due to a paper posting based process (1-2 months to complete a case).
o Involvement of several departments and senior managers or executives in the approval chain.
o Highly sensitive and confidential information requiring special security considerations.
SPORTS ASSET CONTRACT APPROVAL
From 1-2 months to just one week
Visibility, control and speed …
Sport
Contracts
System
Sports
Marketing
Executives
Sport Asset
Contract
Approval
Controlling
Legal
Local
SPM
Global
SPM
Senior
Managers
SH
AR
EP
OIN
T
AMS
SOLUTION
o Draft contract creation and approval
o 450 users worldwide
o 3000 cases per year
o Data encryption capabilities
SPORTS ASSET CONTRACT APPROVAL
INNOVATE WITH STANDARDS
Non-Trade
Vendors
Cost Center
OwnersNon-Trade
Inovice
Processing
Finance
Shared Services
Cost
Objects
Mgmt.
eComm
Price
Manager
eComm Price
Harmonization
Sports
Marketing
Sport Asset
Contract
Approval
Sales
ERP
Purchasing
ERP
Finance
& Controlling
PLM
System
Product
MDM
Suppliers
MDM
Logistics
Planning
System
Global
Reporting
System
POS
Reporting
Sport
Contracts
System
Product
Range Mgmt.
System
Executives
Retail
Finance
Retail
Investment
Approval
Sales
Supply
Chain
PO Change
Management
Supply Chain
Service DeskFactories
Sourcing
Trade Vendor
Management
FILLING THE GAPS
SOCIAL INTRANET INTEGRATION
Non-SAP
Solution
Non-SAP
Solution
Technical
Workflow
SAP Solution
SAP
Workflow
SAP Solution
SAP
Workflow
SAP Portal
Netweaver BPM ?
SAP
Users
TECHNOLOGY SCENARIOS
BIZAGI
Ad-Hoc
Database
BIZAGI
Users Sharepoint Nintex
Sharepoint
Users
SAP Systems Bounded
Stand-Alone BIZAGI
BIZAGI + Sharepoint Nintex
BPM Approach Focus
SOME FIGURES …
THINKING BIGGER
DATA
CONSUMER
Non-Trade
Vendors
Cost Center
OwnersNon-Trade
Inovice
Processing
Finance
Shared Services
Cost
Objects
Mgmt.
eComm
Price
Manager
eComm Price
Harmonization
Sports
Marketing
Sport Asset
Contract
Approval
Sales
ERP
Purchasing
ERP
Finance
& Controlling
PLM
System
Product
MDM
Suppliers
MDM
Logistics
Planning
System
Global
Reporting
System
POS
Reporting
Sport
Contracts
System
Product
Range Mgmt.
System
Executives
Retail
Finance
Retail
Investment
Approval
Sales
Supply
Chain
PO Change
Management
Supply Chain
Service DeskFactories
Sourcing
Trade Vendor
Management
THINKING BIGGER
THINKING BIGGER
oung
nabled
hoppers
o BPM improves Data Quality
o Smart Data impacts Topline
o BPM drives Omni Channel and Big Data initiatives.
THANKS FOR SHOPPING
@ ADIDAS.COM
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