BlogWell Dallas Social Media Ethics Briefing

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In his BlogWell Dallas presentation, SocialMedia.org’s CEO, Andy Sernovitz, shared his recommendations on how to stay safe and ethical in social media. Andy covered the latest FTC updates, the fundamentals of proper disclosure, and how to make sure your agencies and vendors comply with your standards.

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Ethics Best Practices

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IT’S ALL ABOUTTRUST

The difference between honesty and sleazery:

THIS IS THE LAW

1. Require disclosure and truthfulness in social media outreach.

2. Monitor the conversation and correct misstatements.

3. Create social media policies and training programs.

Three Guides for Safe Social Media Outreach

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Stay SafeNever pay

Real disclosure

Don’t lie to your mom

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10 Magic WordsI work for _________, and

this is my personal opinion.

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Who are you?

Were you paid?

Is it an honest opinion based on a real experience?

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Biggest Risk:Training Failure

Checklists for every situation

Customize for your team

• Disclosure of Identity• Personal and Unofficial

Participation• Truthfulness• Outreach and Advocacy

Campaigns• Agency/Contractor Disclosure• Vendor Questionnaire• Policies and Training

Disclosure Best Practices Toolkit

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Be careful who you hire

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We have a chance to do something good

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Raise your standards

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Save your brand

Save your reputation

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SAVESOCIALMEDIA

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If you have to ask, the answer is no

It’s easier to be honest

Pass it on

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