Blackboard Transact Spring Training 2014 - Liberty University Photo Upload

Ready, Aim, Submit

Photo Upload Grand SlamDeborah Nightingale, Director, Card Services

Kelly Mayhew, Project Manager, IT Development

Faith Maweu, Data Analyst, Business Intelligence

Tony Erskine, Senior Developer, IT Development

March 5, 2014

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LIBERTY UNIVERSITYLiberty University | Training Champions for Christ since 1971

• 12,000 resident students• 90,000 on-line students

– 11, 000 come to campus for Intensives each yr

• 5,000 faculty/staff

vs• Card Services: 3 full time staff, 2 student

workers

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FACING THE PROBLEMS

• Providing a secure delivery option

• Easing the strain on staff

• Reducing orientation lines

• Engaging the online population

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A DREAM WAS BORN

• Requested changes to existing applications

• Storyboard requests

• Collaborate with IT Development

• Let the fun begin!

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IT DEV PROJECT

• Planned Architecture & Technologies of new application

• Began development• Maintained communication & story backlog

with Card Office through daily scrum meetings and bi-weekly backlog review meetings

• Deployed with phased functionality• De-commissioned all old sites/links

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THE DREAM REALIZED

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START THE PROCESS - Requestor

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TERMS & CONDITIONS - Requestor

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ACCEPTABLE PHOTO - Requestor

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VERIFY YOUR IDENTITY - Requestor

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DELIVERY OPTION - Requestor

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VERIFY & REQUEST - Requestor

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PENDING REQUESTS – Card Office

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SEARCH CAPABILITY – Card Office

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REQUEST HISTORY – Card Office

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APPROVE OR DENY – Card Office

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ACTIVATION PROCESS - Requestor

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CONFIRMATION NOTICE - Requestor

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APPLICATION DATA

  Fall 2012 Spring 2013 Fall 2013Office Visits 6547 2311 6050

Online Requests 310 1494 2821

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TRAFFIC REPORT

• Google Analytics provides a snapshot of visits by date range

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Q & A