AgileApps Live: The Fast Path to Process-driven, Situational and Case Management Apps

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Pankaj Malviya, SVP & GM AgileApps Live Rick McEachern, VP Business Dev, AgileApps Live October 10, 2013

AgileApps Live The Fast Path to Process-Driven, Situational, and Case Management Apps

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Next generation platform for subject matter experts (as well as IT experts) to create cloud-based situational & case management applications

AgileApps Live

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Empowering Subject matter experts on the front-lines of engagement

• On-boarding

• Field Service

• RMA / Warranty

Technology

• Claims processing

• Inspections

• Customer service

Insurance

• New Account Setup

• Disputes Resolution

• Account Servicing

Banking

• Patient Care

• Provider Inquiries

• Member Requests

Healthcare

• Benefits Processing

• Court cases

• Citizen permitting

Government

• Rate Disputes

• Permits

• Land & property

Energy

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AgileApps Live Building Blocks

SSO

Personas

Classes

Web Services REST APIs

Pages Java APIs Sandboxes Packages

Multi-Lingual Sites

Web

Files Tasks

Macros

Components

Processes SLAs Escalations Scheduler Rules

Extend

Integrate

Automate

Analyze Reports Dashboards

Access

Engage Email Twitter Facebook Community Knowledge Case Portal

Case Mgmt Case Inbox Forms Document Activities

Interact

Desktop Mobile Tablet

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Business driven innovation managed by IT • Visually create applications faster • Integrate into existing environment • Improved responsiveness • Reduced lifecycle costs • Reduced complexity • Deploy anywhere

AgileApps Live facilitates IT and business collaboration

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AgileApps Live Live Demonstration

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Reports & Dashboards

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Reports & Dashboards

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Reports & Dashboards

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Dynamic Case Management Applications

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Catalog of Ready-to-Use Templates

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Create Apps By Importing from Excel

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Design Applications & Relational Entities

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Actionable, Visual, and Easy BPM

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Powerful Business Rules – No Coding

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Intelligent Real-time Case Collaboration

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Integrated Task Completion & Approval

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Ad Hoc, Multi-step Process Creation

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Extend and Integration with Custom Code

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AgileApps Powered Custom Portals and Websites

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• Resources

• Deployment

• Agility

• Consistency

• Security

• Control

• Catalog

IT priorities

• Reduced lifecycle costs

• Public or private cloud, or on-premise

• Improved responsiveness within days

• Common platform/reduced complexity

• Secure Data Management

• IT as the enabler and service provider

• Reusable apps, components and integrations

AgileApps Live offers

AgileApps Live facilitates IT and business collaboration

AgileApps Live addresses IT delivery concerns