A Master Plan for L&D IN 2020: Humanising your Learning - Gary Spring - Barclays

Hey Gary, how about a joint talk

at LP Live? Sure Richard, how about:A master plan for

L&D in 2020: Humanising your

learning

Gary Spring,Head of Design

Richard Hyde, Learning Consultant

Barclays UK MTP

Enriched client

conversations

27,000 C&G accredited colleagues

Award winning

Created a gamification revolution

Great internal engagement &

stories

Strengthened our relevance in digital education

Inspirational content

Turbo charged the digital eagle

movement

Enhanced our external

partnerships

Disrupted Barclays internal

learning

Positively impacted

80,000 people

Engaged internal colleagues with

digital

“We will leave no one behind in the digital revolution”Ashok Vaswani

Disruption spectrum

Comfort Zone

Innovation

http://pollev.com/mindclick

“They're selling hippie wigsin Woolworths, man”

Digital agencies invading our

space

Savvy customers know their

opinions

Playing safe is too risky

New clothes for a new audience

What does this mean for Barclays?

What does this mean for Mind

Click?Dovetailing with internal teams

More technical innovation

Campaign driven learning

Integrate marketing expertise

Learner becomes player

Limited time for learning

1% of a working day

Knowledge required ‘in the head’5-10% in 2016

User experience design

Watch, listen, map

Play the gameSessions, anxiety,

repetition

Our chance to fully leverage the DDL user experience for our learners.

Barclays UK Academy Experience

Inspiring Credible Expert Tomorrow Surprising Simple Entertaining

Analyse

Design

Rapid build

Launch and test

Brain storm

Paper version

Aesthetics Levels Game engine

Think “agile”

Sprint Sprint Sprint

Prototype

Final

Technical Learning Gamification

Platform

Survival of the fittest

Look critically at your role

Find strength in partnerships

Take bold risks to survive

Design for human beings

Thank you for listening to our

story

We’re here to help - so give us a shout

throughout the day with any questions!

Whitepaper:http://goo.gl/SkPlkA

Slides:http://hubs.ly/H03j4Ky0

@mindclickuk