7 Habits of Highly Effective Stakeholders

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Seven Habits ofHighly Effective

Rob Keefer, PhD@rbkeefer

StakeholdersChickens

SDS@pomietwww.pomiet.com

BACKLOG

PLAN

WORK

REVIEW

RELEASE

PRODUCTRETROSPECTIVE

PROJECT

Product Owner: Represents all stakeholders.

Team: Implementers of the Sprint.

Scrummaster: Responsible for the success of the project. Enforcer of SCRUM rules.

Stakeholders: Interested in product’s outcome as investors and users.

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7 Habits for Stakeholders

• Attend the Daily Scrum

• Note the Story Flow throughout a Sprint

• Focus on a Specific Goal

• Encourage a Constant Velocity

• Win Early, Win Often

• Promote Continuous Learning

• Support the Team

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1. Attend Daily Standup Meetings

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• Don’t talk• Ask clarifying questions - at the end• Ensure informative status’ are provided• Ensure team members are engaged• Identify obstacles

• Don’t Hijack the Meeting!

1. Attend Daily Standup Meetings

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2. Note Progress Flow

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• No work item should take longer that 5 days• No worker should have more than two work items• Understand what ‘done’ means• Ask questions and help remove blocks

2. Note Progress Flow

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3. Focus on a Specific Goal

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• Create a release mission statement• Resist the urge to pull team members off• Resist the urge to have the team follow tangents

3. Focus on a Specific Goal

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4. Encourage a Constant Velocity

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4. Encourage a Constant Velocity

• Team Composition - Are the right people with the right skills on the team?

• Process - Understand that simply introducing new practices will cause disruption

• Environmental Factors - Interruptions, noise, ventilation, etc.

• Team Dynamics - Some team members may not play nicely

Calibrate - 3 Sprints Optimize

• Avoid changing out team members• Avoid pulling team members onto other

projects• Be responsive to the team’s request for

information and involvement• Set reasonable expectations of the team

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Remember Velocity is measured for each

team on each project.

4. Encourage a Constant Velocity

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5. Win Early, Win Often

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5. Win Early, Win Often

• Set early goals low• Promote a bias for action• Equate winning with delivery of business value

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6. Promote Continuous Learning

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6. Promote Continuous Learning

• Promote Study Groups• Make continuous learning a performance objective• Ensure that productive retrospectives take place

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7. Support the Team

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7. Support the Team

• Seek to understand the concerns of the team• Affirm your confidence in the team• Respond to changing needs of team• Promote the project AND the team

SDS@pomietwww.pomiet.com

7 Habits for Stakeholders

• Attend the Daily Scrum

• Note the Story Flow throughout a Sprint

• Focus on a Specific Goal

• Encourage a Constant Velocity

• Win Early, Win Often

• Promote Continuous Learning

• Support the Team

SDS@pomietwww.pomiet.com

What can I do?

• Informative status in standup meetings

• Be transparent with facts

• Communicate results of retrospective when applicable

• Weekly update meetings

Team Members• Attend standup meetings

and ask questions

• Accept and understand new information

• Respond when asked for help

• Weekly update meetings

Stakeholders

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No Seagulls

Don’t fly in, make a lot of noise, poop on everyone, and leave.

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Rob Keefer, PhD

Rob.Keefer@pomiet.com

@rbkeefer

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