44CON 2014 - What Did You Just Say To Me?, Jerry Gamblin

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44CON 2014 - What Did You Just Say To Me?, Jerry Gamblin Imagine you have to explain a newly discovered vulnerability in the human resources software your company uses to the director of human resources who forgets his password 3 times a week. How would you approach that talk? It takes many skills to be an effective security professional but arguably the most important trait for a security professional is the ability to communicate effectively. In this talk we will discuss the best methods to explain complex security issues with non-technical people and I will share the tools and tips I have used to become better at this.

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COMMUNICATION IS A SKILL THAT YOU CAN LEARN. IF YOU'RE

WILLING TO WORK AT IT, YOU CAN RAPIDLY IMPROVE THE QUALITY OF EVERY PART OF YOUR LIFE.

- Brian Tracy

WHAT DID YOU JUST SAY TO ME?#44con

September 11th, 2014

About me

Jerry GamblinSecurity SpecialistMissouri House Of Representatives

Contact Information:Jerry.Gamblin@gmail.com @jgamblinwww.jerrygamblin.com

WHY AM I GIVING THIS TALK?

HOW I FIXED IT

Went back to school

• First-Year Composition 2.0• Free Class.• Helped me re-center my communication style.

• Think Again: How to Reason and Argue.• $49 (£30)• I can now win any flame war on the internet.

3 Books That I Really Liked!

COMMUNICATION TIPS YOU CAN USE

TODAY

CLEAR TECHNICAL COMMUNICATIONS

YOUR BODY LANGUAGE

ART OF LISTENING

YOU CAN MAKE MORE FRIENDS IN TWO MONTHS BY BECOMING

INTERESTED IN OTHER PEOPLE THAN YOU CAN IN TWO YEARS BY TRYING TO GET OTHER PEOPLE

INTERESTED IN YOU.Dale Carneige

THE REST

NOTHING GREAT WAS EVER ACHIEVED

WITHOUT ENTHUSIASM.Ralph Waldo Emerson

RECAP

Contact Information

Jerry GamblinSecurity SpecialistMissouri House Of Representatives

Contact Information:Jerry.Gamblin@gmail.com @jgamblinwww.jerrygamblin.com

THANK YOU!#44con

September 12th, 2014