Service Sensing Technology for Facility Management

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Now technology can sense who is working where and what they do to adapt the mobile technology for the user. Using pre-populated screens for each location and adapted to each user's role in facility management mobile workers can now report the work they do in 10% of the time it took with traditional facility management software.

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As facility managers do youever feel like you are being

pulled in 2 different directions?

“We need more work done,at less cost.”

“I need more reports andvisibility into what is being done.”

“Status update now.”

Unless your Einstein, it is really hard to stretch time.

How can I increase reporting,make it real-time,

and not take from my teamTHE TIME

they need to get the job done?

Answer: Service Sensing Technology

First, Service Sensing Technology runs on smartphones,

so it can slip into a facility worker’s pocket.

“Use the Force.” Hint: Its in your pocket.

No one wants to look like they are carrying their lunch box

in their pocket.

“Besides,if you sit downyou may smashyour sandwich.”

Preferably not tablets.

Second, workers register once and the phoneautomatically records

their name, time, and location,for every work order, job ticket,

closed ticket, inspection, or checklistthey fill out.

Eliminating tedious data input.

Third, the system senses where you are,and only shows you

pre-populated quick-touch screens related to

the room, building, or equipmentyou are working on.

After all, work orders for restrooms are not the same as conference rooms.

Service Sensing Technology knows the difference and modifies

the user interface accordingly.

Fourth, Service Sensing Technology senses your job role in the facility and adapts the

user interface to what you do.

“Loose theclipboard.”

Fifth, it uses pre-populated quick touch screensthat are customized to the user and to each

room, building, or piece of equipment you are working on.

NO FORMS

Sixth, the system senses and adapts to theuser’s native language on the fly.

At the same time delivers the messages and information to field workers and

management in their native languages.

Seventh, Service Sensing Technology automates dispatching

eliminating call in help-desks.

It knows who is on duty where, for what job, and routes job tickets

automatically in 5 seconds.

It also automaticallyescalates overdue

issues to managementin real time.

Eighth, Service Sensing Technologyhandles a broader range of functionality

in a single application for facility management.

Time & Labor Tracking

Maintenance Job Tickets

Maintenance Inspections

Maintenance Checklists

Scheduled Maintenance

Inventory Tracking

Problem Reporting

Janitorial Inspections

Route Tracking

Purchasing Requests

Tenant Feedback

Surveys

And Much More

Ninth, No Training Required.

When the system senses and adapts to the userit becomes intuitive to use.

Tenth, facility visitors can report facility issues and provide feedback.

Have you ever used a facility and wish you couldtell someone the light was out,

they’re out of toilet paper, or hand soap.

Would you like to be able to do it from yoursmartphone, without downloading software for

each facility.

Service Sensing Technology makes this possible.

If you would like to see Service Sensing Technology in action or just want to learn more,

click on the link below.

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