Servant Leadership: It’s Not All It’s Cracked Up to Be

We go TOGETHER like…

Peanut Butter and JellyMilk and CookiesPeas and CarrotsPizza and Beer

…Agile and Servant Leadership…Discuss with someone:

why the last one seems to make sense in this list

Servant Leadership: leaders who serve others

Keeps ownership in the team

Focus from self to a greater purpose

Rewarding: serving/helping

“lead from behind”

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MORE

It’s Not All It’s

Cracked Up to Be

November, 2014

Servant Leadership…

Tricia Broderick@t_broderick

tricia.broderick@pearson.comwww.leadtotheedge.com

Manager of Project Management, Pearson Focused on software development for 17

years Motivated by helping people Looking for the next moment to laugh

What’s the opposite of Command and Control Managers?

Shu 守

• novice

• follow the rules

• little or no understanding

Ha 破

• journeyman

• break the rules

• gaining understanding

Ri 離

• master

• be the rules

• understands and creates

Shu Ha Ri

Shu Ha Ri

Where is your team?

Leadership Styles

Approach to providing direction, implementing plans, & motivating people

There are many different styles but most leaders have a primary style

Shu Ha Ri

Leadership Style

Servant

Servant

Discussion

Bureaucratic Leadership: leaders who tell others w/o input Leverages lessons

learned Initial speed Rewarding: sense of

focusing on resolving new problems

Bureaucratic

Bureaucratic

Discussion

Task-Oriented Leadership: leaders who plan

others

Provides single source of info, coordination and management

Rewarding: sense of control and completion

Task-Oriented

Task-Oriented

Discussion

Democratic Leadership: leaders who make decisions

Decisions are not made in a vacuum

Provides transparency to support the decision

Rewarding: ability to prevent a catastrophe

Democratic

Democratic

Discussion

People-Oriented Leadership: leaders who focus on people

Performance is tied to individual & team skills

Helping people get comfortable going out of their comfort zone

Rewarding: coach/mentor

People-Oriented

People-Oriented

Discussion

Transformation Leadership: leaders who focus on leading

Purpose & Growth High performance &

satisfaction Inspired, motivated &

energized Rewarding: lead by

example

Transformational

Own Your Primary Leadership Style(s)?

oWhat do you spend most of your day on?

oHow do you react under pressure?

oWhat adjectives would your team use to describe you?

Aspire to be Transformational I would never require my team to do something that I

wouldn't do myself.

I have clear goals for my team.

I find it comes natural to inspire others.

I celebrate the talents and successes of my followers.

I am attentive when it comes to the personal needs of my team.

I challenge my team to get out of their comfort zones.

I believe that team work is the way to success.

I encourage my team to question their most basic way of thinking.

My enthusiasm & positive energy are infectious. Slightly adapted from source: Ronald E. Riggio, Ph.D (2009)

“In agile, the expectation is that management supports us and helps eliminate impediments.”

“In lean, the expectation is that management leads us, is competent in

the basic practices, and take an active role in driving continuous

improvement.”Slightly Adapted Source: Agile Software Requirements, Dean Leffingwell

Servant Leadership

Thanks to agile, the expectation is that management embraces the first steps to support us and help

eliminate impediments

TransformationalLeadership

Thanks to evolving, the expectation is that management leads us, is

competent in the basic practices, and take an active role in driving

continuous improvement

Tricia Broderick@t_broderick

tricia.broderick@pearson.comwww.leadtotheedge.com