Concur vs SAP on premise Travel Management

www.iprocon.com1 www.iprocon.comiProCon: Better HR1

SAP on-premise Travel Management and Concur Travel & Expense:

an attempt to compare apples with pears

iProConference 2015Sven Ringling

www.iprocon.com2 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com3 iProCon: Better HR

The Contenders

Concur

• Service• In the cloud and on device• Specialised T&E solution (+

invoice)• Corporate and SME (and

consumer)• Subscription fee based on

claims• American

SAP

• Solution• On premise and a wee bit on

device• T&E part of a finance product,

which is part of an ERP system• Corporate and medium

businesses• Licence plus maintenance fee

based on users• German with some American

touch

www.iprocon.com4 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com5 iProCon: Better HR

Comparison overviewSAP on-premise Concur T&E

Pre-trip - +In trip Not supported +Post trip + +Non-trip expenses - +Integration into SAP HR and FICO + -Vendor integration - +Value adding services - +User experience - +Localisation: HR / personal tax + -Localisation: financials / VAT - +Extreme customisation + -Ease of deployment - +Organisational and cultural alignment + -

www.iprocon.com6 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com7 iProCon: Better HR

What Should we do?

New T&E solution required• Default choice: Concur• On-prem only, if strong arguments based on legal or

biz requirements and postponement not possible

SAP on-prem is in place• Default choice: wait and watch integration• Switch to Concur, if large investment in on-prem

solution required

www.iprocon.com8 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com9 iProCon: Better HR

www.iprocon.com10 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com11 iProCon: Better HR

Comparison overviewSAP on-premise Concur T&E

Pre-trip - +In trip Not supported +Post trip + +Non-trip expenses - +Integration into SAP HR and FICO + -Vendor integration - +Value adding services - +User experience - +Localisation: HR / personal tax + -Localisation: financials / VAT - +Extreme customisation + -Ease of deployment - +Organisational and cultural alignment + -

www.iprocon.com12 iProCon: Better HR

The 3 process phases

• Pre-trip:– Concur is miles ahead in vendor integration

• In-trip:– Tripit App does help your travellers “on the road”

• Post-trip:– Both solutions cover the process well– Concur: central object = “Claim” per-diem issue– On-prem: central object = “Trip”

www.iprocon.com13 iProCon: Better HR

Localisation

• SAP on-prem:– Strong in payroll integration– Expense legislation

like German Public Sector• Concur– Very good out-of-the box support for local VAT

peculiarities, e.g. in the UK:• Asks whether meal is take away or not • Asks whether parking is on or off street• Guides you through receipt allocation for mileage VAT-

reclaim

www.iprocon.com14 iProCon: Better HR

The Organisation

Concur

• Comes across as very American – very salesy, possibly “loud” for European standards

• Mixed messages about role of agencies

• Still struggling with Service Partner concept

• Very protective of core solution• Very good with solution partners

SAP on-prem

• Some customers complain about elements of Americanisation

• Understand typical corporate ERP customers and their desire to be in control

• Very open about the core solution• Not many solution partners

www.iprocon.com15 iProCon: Better HR

Agenda

• Introducing Both Tools• Comparison Overview• So What?• How we do Expenses at iProCon UK• Dipping Into Some Differences• Wrap-up

www.iprocon.com16 iProCon: Better HR

Key Points to Take Home

• Concur is fully playing to the strengths of cloud architecture in– vendor integration– additional services– Mobile apps

• For very bespoke requirements in Workflow, per diem calculations or posting you need to check carefully, whether Concur can do it

• You can probably deploy Concur twice as fast as on-prem• Concur-SAP integration exists, but needs to (and will) improve• Concur as an organisation is still coming to grips with the typical SAP

customer and the SAP universe• Concur is almost certainly the best long-term option and probably a good

starting point for the cloud

www.iprocon.com17 iProCon: Better HR

Questions?