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ChatOpsThe term for the hyper-collborative way of
running DevOps, including operating aspects of systems and infrastructure, through online chat.
ChatOps really is for all teams - whether dispersed or not, and can make a massive improvement in
communication for your organization.
ChatOps enables teams to have full transparency on tasks, issues and progress, whilst also promoting an
open company culture that values every team member’s opinion.
No matter how many processes you put in place, human error will always be a factor. Using deterministic scripts via a centralized
command interface reduces this risk greatly.
Collaborating in real time using smart notifications from automated bots to transfer information, means
alerts can be managed through one central place.
If you are using an error monitoring software within your software application, issues can be raised to your
entire team automatically - as they happen.
When using DevOps tools that integrate with your existing team chat provider, you’ll wonder how you ever went without the smart automation and time
savings they can offer.
Team members can discuss complex tasks and share links or resources more easily over team chat
than in any face to face meeting.
Chat applications offer in-depth searchable histories. This allows team members to look back upon messages, files and resources shared in the
team’s chat application
Many DevOps Software-as-a-Service (SaaS) products now integrate with ChatOps services via plugins and
integrations. These integrations help bring all notifications and alerts into a consistent place.
Things such as build status, deployment status, commits and merges in source control can all be given
visibility to everyone on your team instantly.
Want to learn more?This ebook will give you actionable examples of how to use your ChatOps software to craft a better issue management process
Download the ebook
Visit www.raygun.com/chatops
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