Social media advertising - No more free lunch

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Social Media AdvertisingNo more free lunch

Why is there social media advertising?

● Social media platforms are no longer startups in a garage but large companies that invest heavily in people and ICT

● They are publicly-listed companies, and need to show ROI to shareholders

● 2015 revenues: Facebook = $17.9bn, LinkedIn = $2.9bn, Twitter = $2.2bn

● Current market cap: Facebook is worth $318bn, LinkedIn $15bn and Twitter $12bn

Why do we advertise on social media?

Huge audienceSocial media is now mainstream, and companies have to consider advertising on this platform just as they would consider advertising on traditional media.

● FB has 1.59bn● Instagram has 400m● Twitter has 320m● LinkedIn has 100m

*Monthly average users

Audience targeting● Social media platforms offer

advanced audience targeting● Not just geographic location or

basic demographics, but also interests

● LinkedIn offers a professional audience that can be segmented for ads

Measurability● With analytics, advertisers are

able to get up-to-date information on the performance of ads, and costs

● Advertisers can track what users do after clicking on their links

● Twitter ads allows advertisers to see what works and what doesn’t, and make live changes

Reachpocalypse

● Facebook has been steadily reducing organic reach since 2012; bigger pages are harder hit

● Some believe organic reach will eventually end - FB Zero

● As more businesses join social media, they don’t just need good content, but advertising to give them reach

Advertising types

What is the objective?

Growing followers

Various types of engagement

LinkedIn

Text ads

Sponsored posts

Twitter

Tweet engagements Video views

Twitter

Leads on Twitter Website clicks and conversions App installs and engagement

Facebook

Promoted posts Video views

Facebook

Website clicks and conversions

Facebook

Facebook lead ads

What DUO has done

Huawei Enterprise

Examples of promoted posts

Huawei Enterprise

● Website clicks ad to drive people to sign up for the free webinar

● 96k reach, 1k clicks through to the registration website at under R2 CPC

Huawei Enterprise

● Promoted tweets to drive webinar registrations

● No engagement buttons or Twitter cards at this stage

● More expensive at R15 CPC

CloudGate● Website clicks

campaign to send people to the CloudGate Shopify page

● CPC of less than R2● Lack of integration

means that we could not track what happens to people after they leave Facebook

Where to from here?

More social media ads

● Increasing use of ad-blockers forces brands to turn to social media and native advertising

Video advertising

● SA mobile video consumption increased by 42% in 2015 - IAB

● Video to account for 78% of SA’s internet traffic by 2019 - Cisco VNI

● Africa online video consumption to increase by 55% p/a till 2019 - Ericsson CEO

Hyper-local ads

● Right place, right time

● Apps that use geo-location services

CRM-linked advertising

● Integrate customer info from CRM databases with social media targeting to serve ads based not on online interests, but actual purchasing behaviour

Less social media ads?

● Advertising overload; brain gets trained to ignore ads

● More tech to skip/block ads

● Subscription model

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