Social CRM

IT’S TIME TO

YOUR MARKETING WITH SOCIALCRMTRANSFORM

1. Consumer Behavior Has Changed

• How You Market Your Service Has To Change

• Proposed Solution

…the Internet has turned what used to be a controlled, one-way message into

a real-time dialogue with millions. “

…nurture fans from mere prospects

to paying customers“

70% of the links search users

click on are organic—not paid.

of adult Americans use the Internet.

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44% of businesses have acquired a customer through Twitter.

67%of companies

have acquired a customer through Facebook.

Make your marketing as mobile as your customers

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Collecting consumer feedback via Reviews is one the most powerful ways to get search engine visibility

Social Engage helps convert your online customers into advocates for your business.

By presenting options to the consumer after they complete the SureCritic review your customers can also create a Google Places review and/or share their SureCritic review, with friends and family.

Search Optimization - Review data and your personal business review page content is optimized and indexed

by all the most popular Internet search engines like Google. We create a unique URL address for each

review, giving you the best visibility possible.

Email Matching - We find emails for your customers so you don’t have to.

Watch Your Marketing Perform and Measure the Results

The Marketing Mix You Need

• Mobile-Friendly Emails

• Search Optimization • Review Score • Review Alerts• Social Engage• Custom Coupons and

Graphics• Measurable Results

• Appointment Request Button

• Connect Twitter with Facebook for even better results

• Service Reminder, Welcome, and Thank-you Emails

• Personalized Customer Message

New social media features from Mitchell 1 help

companies increase their reach and strengthen

prospect relationships using social media.