Wallet procedures english

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Wallet Procedures

Wallet Setup1.Create Jeunesse Wallet

2.Upload ID

3.Activate Paycard

Login to the Wallet in the Jeunesse Back Office

Click “Upload Government Photo ID”

Photo ID should be a government issued identity card, a passport, or a government issued driver's license with a photo. The file size should be 2.5MB or less.

It may take up to 48 hours for the verification.

After ID has been approvedclick”Register My Paycard”.

It may take up to 48 hours days for the paycard to be activated.

You will receive the activation letter from Nxpay paycard company.

Set Commission payment options.

Step 1: Login to Jeunesse website www.jeunesseglobal.com

Click “Back Office" to login

Step 2: Enter username and password

Step 3: Click “Wallet”

Step 4: Enter username and password to log into your Wallet. If this is the first time you have visited your Wallet account you must create a username and password.

Click “Here” to set up your Wallet account

Step 5: Create your username and password

Create a unique login username and a password.

NOTE: Please do not use the same username and password as your www.jeunesseglobal.com Back Office.

Step 6: Select “Upload Government Photo ID”.

Step 7: Use the browse button to help you locate where your scanned image of the photo ID is located on your computer, and then upload this image

Step 8: Select the type of your ID and enter the ID number in field below.

Step 9: Click “Submit”

Step 10:Wait for your Photo ID to be validated. It may take up to 48 hours to be approved. If for any reason your upload is not accepted, an email will be sent to you detailing the reason why.         

Step 11: Paycard registrationLogin to your Wallet account and select “Register My Paycard”

Step 12: Enter the 16-digit number of your new Pay Card. Re-enter the number to confirm.

帳戶明細

Step 13: Verify your personal information and create two security questions.

It may take up to 48 hours for your paycard to be activated. When your Paycard has been successfully activated, you will receive an email from NxPay containing activation information for your online account. This account allows you to view a detailed account history of Paycard transactions and available balance.

Wallet Features1. Funds Request

2. Commission Payment Options3. EFT option

This is the maximum amount you can transfer.

Funds RequestIf you have already accumulated commissions in your Wallet account prior to the set-up of your Wallet Commission Payment Options, you must complete a Funds Request to move these funds to your Pay Card.

Step 1: Login to the Back Office and choose “Wallet”, then click “View Account History” and check your account balance

Step 2: Go to the Wallet home page and select “Funds Request”

Step 3: Enter the amount you want to transfer from your wallet and select the “Method” you want to use.

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If Paycard or EFT account has not been activated it will not be listed as an available method.

NOTE: If you complete a Funds Request before 10:00pm EST on a Wednesday, the money will be loaded on the following Tuesday. If you complete the request after 10:00pm EST on a Wednesday, the money will be loaded on the second Tuesday.

EFT

If your “Funds Request” was successfully done, you will see the display below.

You can also see it in your “Account History” as below.

Commission Payment Options Commission Payment Options, which are located under the Wallet Settings icon, allow you to choose to have all or a partial amount of commissions loaded automatically each week. Remaining commissions will remain in your wallet. Funds in your wallet can be used to pay for your Autoship or any product orders.

Choose which method you would like to use to receive your commissions. Select “All” or enter a specific amount you would like transferred each week. Click “Add”

Please note you must complete the setup before 10:00pm Wednesday EST if you Please note you must complete the setup before 10:00pm Wednesday EST if you want to receive your commission next Tuesday.want to receive your commission next Tuesday.

EFT Option

Step 1: On the Wallet home page select “Wallet Settings” then “EFT Settings.”

Step 2: Fill in Bank Account Details and click Submit.

Jeunesse Commission

Only for European country

NxPay Activation

www.nxpay.com

When your Paycard has been successfully activated, you will receive an email from NxPay containing activation information for your online account. This account allows you to view a detailed account history of Paycard transactions and available balance.

Format of activation letter

Click here to activate your NxPay account

Step 1: Login to the home page of NxPay website www.nxpay.com 

Step 2: Fill in all the information to activate your account.

Information confirmation

Step 3: Fill in your personal information.

Step 4: Activation complete. You can now view your paycard transactions.

Click “NxPay Accounts” to check paycard information

Click on the account number to view card history

Click here to check bank account transactions

Click here to check paycard transactions

Click here to view paycard transactions

NxPay Paycard FeesLoad to Paycard: $2.00

ATM balance inquiry: $2.50

Incorrect PIN: $1.25

Withdraw failure: $2.50

Withdraw fee: $3.50

Monthly service charge: $4.95

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