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How Online Mediation Can Help Community Mediators Practice & Improve Their Skills
During the Sept. 5, 2013 NAFCM Webinar
“Increasing Mediation Accessibility Through Technology”
Tracey Wiltgen – Mediation Center of the Pacific – Talked About:
Online Mediation for the Benefit of the Parties
Online Mediationfor the Benefit of the Parties
Online Mediationfor the Benefit of the Parties
Online Mediation For the Benefit of Community Mediators
COPRESENTERS
Patty Olds – Program Coordinator & MediatorVOA Northern New England – Maine
COPRESENTERS
Patty Olds – Program Coordinator & MediatorVOA Northern New England – Maine
Linda Tyrrell - MediatorMediation Center of Greater Green Bay – Wisconsin
COPRESENTERS
Patty Olds – Program Coordinator & MediatorVOA Northern New England – Maine
Linda Tyrrell - MediatorMediation Center of Greater Green Bay – Wisconsin
Michiko Stas - MediatorVOA Western Washington – Washington
AGENDA
VML Simulations – How They Work and Why Mediators Find Them So Useful
AGENDA
VML Simulations – How They Work and Why Mediators Find Them So Useful
Which Simulations We Have Run with 11 Community Mediators
AGENDA
VML Simulations – How They Work and Why Mediators Find Them So Useful
Which Simulations We Have Run with 11 Community Mediators
Feedback From 3 Mediators Who Participated in Those Simulations
AGENDA
VML Simulations – How They Work and Why Mediators Find Them So Useful
Which Simulations We Have Run with 11 Community Mediators
Feedback From 3 Mediators Who Participated in Those Simulations
Q&A – Ask Any Questions
AGENDA
What’s Next – Need More Info?
VML Online Mediation Simulations
How They Work & Why
Mediators Find Them so Useful
VML Online Mediation Simulations
100+ Simulations with Mediators from 30 Countries
VML Online Mediation Simulations
100+ Simulations with Mediators from 30 Countries
After 1st Simulation, Initial Skepticism Turns Into Interest & Enthusiasm
VML Online Mediation Simulations
100+ Simulations with Mediators from 30 Countries
After 1st Simulation, Initial Skepticism Turns Into Interest & Enthusiasm
Their Mediation Experience: From 1 Month to 15 Years. From 0-5 Cases to 100+ Cases
VML Online Mediation Simulations
100+ Simulations with Mediators from 30 Countries
After 1st Simulation, Initial Skepticism Turns Into Interest & Enthusiasm
Their Mediation Experience: From 1 Month to 15 Years. From 0-5 Cases to 100+ Cases
Benefits for New & Experienced Mediators
VML Online Mediation Simulations
Our 3 Basic Assumptions
If New Mediators Cannot Practice Soon After Their Training, They Lose Interest
VML Online Mediation Simulations
Our 3 Basic Assumptions
If New Mediators Cannot Practice Soon After Their Training, They Lose Interest
Experience = Reflecting On & Learning from Own or Other Mediators’ Mistakes
VML Online Mediation Simulations
Our 3 Basic Assumptions
If New Mediators Cannot Practice Soon After Their Training, They Lose Interest
Experience = Reflecting On & Learning from Own or Other Mediators’ Mistakes
It is Better to Make Mistakes During a Simulation Than During a Real Case
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 1 of 4 – 60-min Online Mediation
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 1 of 4 – 60-min Online Mediation
Purpose: Just Do It
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 1 of 4 – 60-min Online Mediation
Purpose: Just Do It
Different Roles: Mediator, Comediator, Parties, Parties’ Attorney or Union Rep
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 1 of 4 – 60-min Online Mediation
Purpose: Just Do It
Different Roles: Mediator, Comediator, Parties, Parties’ Attorney or Union Rep
Commercial, Family or Workplace Cases
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 2 of 4 – 30/60-min Debriefing
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 2 of 4 – 30/60-min Debriefing
Part 3 of 4 – Video Recording
VML Online Mediation Simulations
4 Ways to Practice & Improve Skills
Part 2 of 4 – 30/60-min Debriefing
Part 3 of 4 – Video Recording
Part 4 of 4 – Video Sharing/Catalogue
Our 3 Simulations
With 11 Volunteer Mediators
1 - September 19, 2013Workplace Discrimination Case
1 - September 19, 2013Workplace Discrimination Case
2 - September 26, 2013Family Case
1 - September 19, 2013Workplace Discrimination Case
2 - September 26, 2013Family Case
3 - October 17, 2013Commercial Case with 2 Comediators
1 - September 19, 2013Workplace Discrimination Case
2 - September 26, 2013Family Case
3 - October 17, 2013Commercial Case with 2 Comediators
All Videos Available on Our WebsiteVirtualMediationLab.comSearch for “3 Videos”
Feedback from 3 Volunteer Mediators
Who Participated in Our Sims
How Was Your First Experience Online?What Did You Learn? What Did Surprise You?
How Was Your First Experience Online?What Did You Learn? What Did Surprise You?
Online Mediation Skills Development – Would It Be Useful to You?
How Was Your First Experience Online?What Did You Learn? What Did Surprise You?
Online Mediation Skills Development – Would It Be Useful to You?
Which Other Factors Do You Think Should Be Taken Into Account?
Q&A SESSION
WHAT’S NEXT
WHAT’S NEXT
WHAT CAN BE DONEMediators Can Practice & Improve Their Mediation Skills from Their Home or Office
WHAT’S NEXT
WHAT CAN BE DONEMediators Can Practice & Improve Their Mediation Skills from Their Home or Office
With Their PC/Mac or Ipad
WHAT’S NEXT
WHAT CAN BE DONEMediators Can Practice & Improve Their Mediation Skills from Their Home or Office
With Their PC/Mac or Ipad
They Can Access a Video Catalogue: e.g. Small Claims, Family, Workplace, Landlord Tenant, Commercial, TRO Cases
WHAT’S NEXT
WHAT CAN BE DONEVideos of Simulations Can Also Be Shown During a Classroom Training
WHAT’S NEXT
WHAT CAN BE DONEVideos of Simulations Can Also Be Shown During a Classroom Training
Online Sims After a Classroom TrainingWill Keep Students Motivated and Interested in Mediation
WHAT’S NEXT
WHAT CAN BE DONEVideos of Simulations Can Also Be Shown During a Classroom Training
Online Sims After a Classroom TrainingWill Keep Students Motivated and Interested in Mediation
And Can Become a New Source of Revenue for Community Mediation Centers
WHO CAN PARTICIPATEIndividual MediatorsFREE to Try - $20 per Sim
WHO CAN PARTICIPATEIndividual MediatorsFREE to Try - $20 per Sim
Mediators from the Same Mediation Center
WHO CAN PARTICIPATEIndividual MediatorsFREE to Try - $20 per Sim
Mediators from the Same Mediation Center
Mediators from DifferentCommunity MediationCenters Across the USAand Canada
WHAT’S NEXT
ADDITIONAL RESOURCES1-Hour Online Training: “Introduction to Online Mediation with PC Mac and Mobile Devices”
WHAT’S NEXT
ADDITIONAL RESOURCES1-Hour Online Training: “Introduction to Online Mediation with PC Mac and Mobile Devices”
1-Hour Webinar on Online Mediation
Webinar for ACR Chicago Chapter
WHAT’S NEXT
ADDITIONAL RESOURCES1-Hour Online Training: “Introduction to Online Mediation with PC Mac and Mobile Devices”
1-Hour Webinar on Online Mediation
“Train the Trainer” to Learn How to Run,Video Record & Manage Your Own Simulations
NEED MORE INFO?
Matthew Phillips – NAFCM.org
Giuseppe Leone – VirtualMediationLab.com
This Powerpoint Presentation Will BePosted on our VirtualMediationLab.com Website -- Search for: NAFCM Powerpoint
How Online Mediation Can Help Community Mediators Practice & Improve Their Skills
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