Professional Communication

Professional CommunicationMatt Might | matt.might.net | @mattmight

DIAGIS

My views don’t necessarily reflect the attitudes, policies or positions of the President or the administration.

Impact = Style ⇥ SubstanceImpact = Style ⇥ Substance

Impact = Style ⇥ Substance

Impact = Style ⇥ Substance/ Knowledge

Time

Why does this matter?

Case study: Email

Source: The Oatmeal

When you check your inbox

When your advisor checks their inbox

“I’m just answering my email.”

How to send a great email

1. Don’t send an email

2. Make it short

3. Use the subject

lunch? <EOM>

lunchp <EOM>

<date>: <event>

4. Use points

NOT PARAGRAPHS

NOR A WALL OF TEXT!!

5. Reply in points

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>>

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5. Place actions at top

[Action item: Sign up for PLMW.][Question: What does the fox say?]

6. Sort points by priority

[Action item: Sign up for PLMW.][Question: What does the fox say?]

[Action item: Sign up for PLMW.][Question: What does the fox say?]

7. Don’t reply all

8. Be polite

8. Be polite, please

More?

Presenting?

1. Audience

Thanks!Matt Might

matt.might.net@mattmight