The New Rules of Sales Development in an Account-Based World

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@BrightFunnel #FunnelFest

The New Rules of Sales Development in an Account Based World

Matt Amundson, VP of Marketing and Sales Dev

matt@everstring.com

@matty56

@BrightFunnel #FunnelFest

The New Rules of Sales Development in an Account Based WorldMatt Amundson: VP of Sales Dev & Field

matt@everstring.com

@mattya56

@BrightFunnel #FunnelFest

My personal history

Grew from $400M to $2B

in annual sales

Acquired by Essilor for $530M

IPO, Acquired by Vista $1.8B

Acquired for $4.3B

@BrightFunnel #FunnelFest

1. Sales Development is a part of marketing

2. Use AI to do your account selection

3. Be a human being

4. Be personal … but be relevant

5. You must have a structure

6. Use every channel to maximize results

7. Try new things

8. Don’t Bench Brady

The New Rules of Sales Development

@BrightFunnel #FunnelFest

#1 Sales Development is a part of marketing

One to many

@BrightFunnel #FunnelFest

#1 Sales Development is a part of marketing

One to many One to one

@BrightFunnel #FunnelFest

#2 Use AI to do the heavy lifting

@BrightFunnel #FunnelFest

#2 Use AI to do the heavy lifting

@BrightFunnel #FunnelFest

#2 Use AI to do the heavy lifting

@BrightFunnel #FunnelFest

#2 Use AI to do the heavy lifting

@BrightFunnel #FunnelFest

B2B Professionals have been trained to …

•Operationalize processes that scale

#3 Be a Human Being

@BrightFunnel #FunnelFest

B2B Professionals have been trained to …

•Operationalize processes that scale

•Cast a wide net

#3 Be a Human Being

@BrightFunnel #FunnelFest

B2B Professionals have been trained to …

•Operationalize processes that scale

•Cast a wide net

•Focus on volume

#3 Be a Human Being

@BrightFunnel #FunnelFest

B2B Professionals have been trained to …

•Operationalize processes that scale

•Cast a wide net

•Focus on volume

•Monetize relationships

#3 Be a Human Being

@BrightFunnel #FunnelFest

B2B Professionals have been trained to …

•Operationalize processes that scale

•Cast a wide net

•Focus on volume

•Monetize relationships

•“Play your part”

#3 Be a Human Being

@BrightFunnel #FunnelFest

But That Has Lead To…

@BrightFunnel #FunnelFest

But That Has Lead To…

@BrightFunnel #FunnelFest

But That Has Lead To…

@BrightFunnel #FunnelFest

When What We Really Want Is …

@BrightFunnel #FunnelFest

When What We Really Want Is …

@BrightFunnel #FunnelFest

When What We Really Want Is …

@BrightFunnel #FunnelFest

#4 Be Personal …

Subject Lines: • “Your Experience at Apttus and Marketo”• “Maria, Your Team is Amazing at Demand Generation”• “From Scarlet Knight to SVP of Marketing, Wow”

@BrightFunnel #FunnelFest

#4 … But Be Relevant

@BrightFunnel #FunnelFest

#5 Bring It Together with Structure

Personalization

Relevancy

Product Pitch

Call to Action

@BrightFunnel #FunnelFest

In Practice

Personalized Relevance Canned Value Prop

@BrightFunnel #FunnelFest

#6 Use Every Channel for Max Results

Our Response Rates:

Email Only: 2%

@BrightFunnel #FunnelFest

#6 Use Every Channel for Max Results

Our Response Rates:

Email Only: 2%

Email+Social: 12%

@BrightFunnel #FunnelFest

#6 Use Every Channel for Max Results

Our Response Rates:

Email Only: 2%

Email+Social: 12%

Email+Social+Phone: 17%

@BrightFunnel #FunnelFest

#7 Try New Tactics

@BrightFunnel #FunnelFest

#8 Don’t Bench Brady

CEO/CMO

Director DG

Programs Manager

Director MOPs

MOPs Manager

Director SDR

SDR Manager

VP Marketing

@BrightFunnel #FunnelFest

1. Sales Development is a part of Marketing

2. Be personal, but be relevant

3. Use every channel you can

4. Always try new things

4 Quick Take Aways

@BrightFunnel #FunnelFest

Find MeTwitter: @mattya56Linkedin: Matt Amundsonmatt@everstring.com

That’s All Folks!

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