Shop.org 2014 Product Information Management in Retail Marketing

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From the Mercent booth at Shop.org 2014, Director of Product and Strategy Paul Connors discusses best practices in product data management, and how the Mercent Retail platform has revolutionized data optimization for enterprise retailers. The video version: bit.ly/1wMQcb5

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Product Information Management

September 29th, 2014

What We’ll Cover1. Product Information

Management2. Taxonomy Mapping3. Attribute Mapping4. Data Twisting5. Hierarchy of Online Retail Needs

Introductions

Paul ConnorsDirector of Product & Strategy

Product Information Management

Product Information Management

What’s Your ASIN?

What’s the European Unit of

Measure?

I assume you have the rich pin data I need?

But I just wanted to sell some shoes.Would you call it

a moccasin or a slipper?

Taxonomy Mapping• Most Channels Have Their Own Taxonomy for

Classifying and Arranging Products on Their Site• Getting the Taxonomy Wrong Means Your Product May

Not List• Even Worse, You May Get the Product Listed but in a

Category Where No One Will Ever Find It

Why isn’t anyone buying my boots?

The Mercent Taxonomy

• A Single Taxonomy Pre-Mapped to the Leading Online Shopping Channels

• Map Once to the Mercent Taxonomy and Accomplish Mapping to 14 Leading Channels

• Not Binding. You May Override the Mapping if You Wish

The Mercent Taxonomy

33,657 Categories

The Mercent Taxonomy

Attribute Mapping• Channels Also Vary as to the Values They Will Accept for

the Attributes Related to Products• What is “XXL” on One Channel May be “Extra Extra

Large” on Another• If the Channel Strictly Enumerates an Attribute Value and

You Get it Wrong, Your Product Will Not List

Men’s boots are 2XL, not XXL in this neck of

the woods.

But isn’t it just the same thing?

Mercent Attribute Mapping

• Retrieves Valid Attribute Mappings from Channels to Inform You of the Required or Recommended Value

• Allows You to Modify Your Product Data to Meet the Requirements of that Particular Channel

• Captures Product Listing Error Information to Inform You of the Products which Require Your Attention

Mercent Attribute Mapping

Data Twisting

I want to vary products by color and size. Just size, please. I’ve had just about

enough of this!

• Channels May Vary on the Dropdowns They Allow for Selection of Product Variations

• If Your Products Aren’t Set Up to Vary in the Same Pattern, They Will Not List

Mercent Data Twister• Allows You to See How Your Products Vary in the

Mercent Retail Product Catalog• Uses Data from the Channel to Establish a Compatible

Variation Pattern• Coming Soon – Allows You to Edit the Variation Pattern

Specific to a Channel

Mercent Data Twister

Mercent Data Twister

Mercent Data Twister

Hierarchy of Needs

Source: http://timvandevall.com/

Online Retail Hierarchy of Needs

Online Retail

Hierarchy of Needs

VISIBLEYour Products are Listed Where

Buyers Expect to Find Them

COMPETITIVEYour Prices and Inventory are

Frequently Updated Relative to Your Competition

PROFITABLEYou Sell When You

Want to Maximize Margin

What We’ve Covered1. Product Information Management is a

Complicated Beast2. Use Taxonomy Mapping Tools to Stay In-

Step with Channels3. Use Attribute Mapping Tools to Find the

Proper Values Channels Want4. Differing Variation Patters Among Channels

Mean You May Need to Find a Way to Twist Your Data

5. The Base of the Online Retail Hierarchy of Needs is Getting Your Products Listed Where Buyers Expect to Find Them

Contact Us

hello@Mercent.com

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